Joia Bávaro by Iberostar

Our two butlers Armando and Houston were wonderful. There was valuable information. we did not receive such as what happens if we mistakenly left our safe open and don’t use the tapwater to brush your teeth lol. We really did have attentive service from the butlers and overall from the staff. It was excellent. The food was adequate, but not spectacular. It says something when the best thing at the resort, food, wise, was the ice cream in the buffet and the welcome drink We had problems with our jetted tub and had to request repairs three times. Also, be aware that the shades that come down to protect your privacy. Do nothing when it’s night time and you have lights on in the bathroom. You’re actually giving a show to anyone nearby Would I come here again? Yes, as everyone was friendly, but I would probably choose another resort for issues like having more restaurants open every night and fewer issues with some of the basics. May I say a big thank you to Armando for the birthday banner, champagne, cake, and big huge smile to help me celebrate my day. He went above and beyond!

The best ever! Everything is perfect! My only complaint is the beach, in June has a lot of seaweeds but is not the hotel’s fault , they tried to clean everything but it was too much.

Employees were extremely friendly they would go out of the way to make you feel comfortable the place is beautiful the beach not so good lots of seaweed could not use the beach if there’s something negative to say is that the need more pool umbrellas and chair not enough

We loved the variety of the food and clining services, but some nights it was too loud music outside till very late. Also, on the beach and in the ocean were a lot of seaweeds.

Picked a Swim Out w Butler. Everything nice until the morning when we found out we were next to the loading ramp, had to move due to unbearable noise. The app for texting the butler is worthless had to use wassap w them. Butler svc adds no value, you can do what they do for you, all they do is relay everything to others and do not get things done faster (1 buttler per floor). Now, the rooms were nice, facilities clean, quiet, no kids, no regueton. Shows were nice and staff was friendly. Food and drinks were good. I would recommend it for a peaceful retreat. 4 nights was enough. Must go to Coco Bongo in the Gold Members section (eat before)

The friendliest staff ever. Very clean and safe. Quiet and relaxing. Excellent food quality.