Zel Punta Cana

The negative aspect of staying af Zel Punta Cana was the lack of food and food variety at their buffets, really small portions served at their restaurants. Buffet hours of operation varied and need to ask staff before hand or you will starved. Management needs to fix these issues otherwise nobody will return.

Zel was a great experience. I enjoyed the aesthetic of the resort. If you plan on wanting that all inclusive experience, I would not recommend this resort for more than 3 days. We stayed an entire week, and started to run into a few issues towards the end of the vacation. There are only 3 options for dinner, and you have to make reservations for them. All restaurants AND room service close early as well so if you like the night life be sure to eat before you leave or eat while you’re out. There is no microwave in your room either. With that being said, the staff were so personable and made the resort that more enjoyable. They loved to offer shots, they never stopped asking if you needed anything and they also were great at making sure you knew what they had to offer at the resort. There were arts and craft classes, bartending classes, yoga and pilates. The beach club should have a separate review, just because it was our favorite part of the stay. Beautiful scenery! Delicious food! It was heaven on earth. All in all, it was a great birthday celebration and we had a great time.

We absolutely loved our stay at this hotel—it was perfect for the quiet vacation and downtime we were looking for. Our room, 5002 (the Master King Swim-Up Suite), had everything we needed: a spacious living area with a kitchenette, and a bedroom with essentially two bathrooms—each with its own vanity in separate areas. I tend to wake up earlier than my husband, so being able to close the bedroom door while I made coffee was a great touch. The room layout was incredibly convenient and thoughtfully designed. The food at the resort was pretty good overall, but the presentation was outstanding—every dish looked beautiful. While the hotel isn't directly on the beach, it's only a quick 2-minute ride down by cart. The beach itself was stunning, and the beach restaurant was a highlight. The food there was decent, and while the service could have been better, we really appreciated how peaceful and quiet it was. We also ventured out to a restaurant called Jellyfish and ended up going twice—it was absolutely worth the extra money for a nicer dinner experience. A quick tip: bring some cash for tipping. You tend to get slightly better service when you tip a few dollars here and there. Overall, this resort was a wonderful spot for a relaxing getaway, and we’d definitely consider coming back.