Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino

El hotel no esta mal pero tiene muchas cosas que mejorar. A parte del buffet en el comedor general, anuncian una variedad de restaurantes, que la realidad es que solo abren para la hora de cenar y esta tan mal gestionada la política de “reservas” que es prácticamente imposible cenar en ellos. Cuando pagas un todo incluido con 10 restaurantes lo mínimo es poder disfrutarlos. En el servicio encuentras de todo un poco, puedes tener suerte y que te atiendan personas amables, pero en nuestro caso hemos tenido sensación de que éramos una molestia para ellos. El parque acuático está muy bien y las habitaciones amplias y cómodas.

This resort was wonderful!! The food choices was very good. We really enjoyed Zen and Hunter Steakhouse. Thumbs up to Ari and Zuleida in the beach bar. Another thumbs up to Orlando at the pool and Argenis in the restaurants. These people are awesome. Two thumbs down to Pamela. She is very rude and should find her another job that doesn't involve being around other people. I give this resort 5 stars.

Since our arrival, my stay at the Royalton Punta Cana has been among of the best. The check-in process was quick and simple, and Jefrey was always helpful and attentive. The meal was excellent, and Jefrey was able to make reservations at nice restaurants while we were there. I had an amazing vacation; the cuisine was delicious, the rooms were clean, and the buffet Macré had fresh juices, steaks, fish, and seafood that was prepared to order on the grill. Th hotel's ******* dedicated customer service team was excellent, and I heartily recommend it! Jefrey is a fantastic asset, always attentive to the customer's needs.

Hotel is good , beach is suck because there have seaweed a lot. Jade restaurant is okay and not well food. My partner and I suppose to get king bed but there had double beds.

My wife and I, along with our two daughters (14 and 9) recently spent 5 nights at the Royalton Punta Cana (Diamond Club). Like those of you reading this review, we also read a decent amount of reviews for RPC and I'll try my best to summarize my thoughts and my experience. First, I'll like to show my appreciation for Ozuna, who was our designated facilitator ("Butler"). Without him, our stay at RPC would have been uncomfortable and stressful. I will strongly encourage upgrading to Diamond, it's worth every penny. I'm giving my overall experience a 3/5. The good: This place was absolutely beautiful, the property is well-kept and the beach was pristine with very little, if any, seaweed. The pools are clean and the water park was great. The food was ok, but I didn't expect it to be amazing being the amount of guests that flow through this resort. The bad: In our opinion, 7 out of 10 staff members we interacted with were rude and almost left us feeling like we were unwanted or uninvited guests at a house party. I really hope my review, and others similar in nature, captures the attention of upper management at RPC because this place is really beautiful and I believe the staff should enhance the experience not hinder it. We treated all staff members with a smile and we were always eager to show our appreciation with generous tips. Our stay at RPC was short and I'm saddened that moments during this stay made me regret spending my money here.

The property is huge! It’s a very beautiful hotel. Alot of food options. We paid for the diamond club upgrade, the only thing I didn’t like was some of the diamond club bars did not have the premium liquor of our liking. So we did drink from our own bottle in our room a lot. Other than, the staff was very friendly and accommodating.