Tusan Beach Resort - All Inclusive

Merve, ceyhun and sinan Are by far the Most awesome People. They allways took care about us. Merve is the Most lovely Person. Ceyhun took care about all of my Problems. Sinan was the best Boy to bring the Drinks. Yeliz is also a very nice Person. So friendly and understandable.

The Hotel looks out onto a beautiful bay with a park area close by the rear. The bars and sitting areas look out onto the bay which is lovely and relaxing. SeeThe Restaurants served very good food options so there was plenty of choice available. The comfortable rooms and beds ensure a good night's sleep.

Room (Family Room) : spacey, required some renewal, good Wifi connectivity (free of charge), fournitures sometimes heavily used, musty odor/smell, daily cleaning, good job from the roommate's staff, light mold in the dush room/black, bathroom fittings not more in a good state, tea/hot water facilities available, no free minibar Restaurant/Food : good choice, no icecream at lunch or dinner, lukewarm food, plates not heated, waiters/waitresses pay a lot attention and do a good and stress job, no "simmit". Unfortunately, I got a stomach flu maybe due to inadequate temperature of food. Bar/Daily buffets : no fresh fruits, no iced tea, bar always opened, free icecream only in the late afternoon in one of the pool bar. Disco Bar : not open, NO FREE CONSUMPTION (okay if you take in account "international in all rules" but for the 5* Star Hotel in Turkey !!) Guests Relation : available, middle helpful, not rude but not very super friendly Animation : not much offer due to October business, daily night animation (only a few times of quality, most was "home made") Reception : pay attention, little language misinterpretation, if issues : reasonable delays of solving them/sometimes you have to ask twice Ice for drinks weren't not cooled Some waiters put a bit too much alcool in prepared cocktails Some little concerns about food safety (for the first time in Turkey, it was my nineth visit and second in Izmir District) My own case was reported to the Guest Relation Manager (she took note).

First time visiting Turkey. Transfer was easy and got us there quickly! Hotel was very clean and rooms were perfect size. Food was delicious and eating outside for breakfast lunch and dinner which you can’t always do in hotels so we were very happy with that. It was pretty quiet whilst we were there as season was just about to start week after us but the animation (entertainment) team were so lovely and definitely made our holiday!!! They asked politely if we wanted to play their activities and weren’t pushy at all. In the end, we could honestly call them friends. They made us laugh and 100% brightened up our days. Arda - he even wanted to come and say bye and I’m still talking to him now on insta! All LOVELY! Special thanks to Arda, Potter, Bade, Emere and all the bar staff! Look forward to seeing you all next year!

The foods was excellent, drinks were amazing, you should definitely try rom and coke if you are fun of it. Entertainment team was excellent all day long especially Arda, Potter and Bade they are doing amazing job in here we will deffo come back next year.

Love this hotel been 10 times . The animation arda potter bade ama zing have made us feel so welcome we love them , table tennis , darts, and evening entertainment will be coming back next year for sure. The foods and the drinks was amazing, you should try the pine colada’s