The Dutchess Inn and Spa at Beacon

The Dutchess Inn and Spa is located perfectly at a nice, quiet section of a wonderful street with so many places to eat, visit and get involved with. The next visit here, we will stop at the Farmers Market and go hiking. Wonderful!

Beautiful venue but service not up to par Beautiful hotel in an ideal spot. Unfortunately the customer service is lacking at this price point. We did not feel that we were looked after adequately - we had to ask alot of questions to get relevant information and the receptionist upon arrival tried to pawn us off on a cheaper room than the one we’d booked. The hotel also boasted free parking and access to hydrotherapy - however the hotel did not offer parking (unless staying in its sister location). Your will need to find your own municipal parking lot spot in the city. We weren’t able to use the spa facilities because everything was fully booked. We did not feel that the staff tried to get us an appointment nor did we get any advance warning that we would need to book ahead. Additionally, our booking for the hydrotherapy hot tub was cancelled despite being previously confirmed. We expected a higher quality stay given the hotel’s ‘boutique’ approach and its high price point.

We enjoyed our stay! The staff are super friendly. Great in town location for walking to dinner or for coffee. Our room was comfortable and we enjoyed the lounge area on the 4th floor - nice seating, views, music, and fireplace. The rooftop terrace was great for seeing the sun set over the Hudson. The elevator is adorable and there's ice and stemware in the lobby to take to your room. We'd stay again!

The staff was very helpful, informative and kind. They made us feel very welcome. The room was clean and very well designed for comforting.

Small room. Bathroom sink was in the bedroom. Very expensive room. Not recommeded.

Comfortable room and very clean But the heating/air conditioning were a challenge.. the heat And air conditioning are controlled By the front desk.. they attempted to Fix the issue we had .. but were Unsuccessful