Steve M
28 juli 2024
I am a paraplegic - my legs don't work. I called this hotel three times when reserving and confirming an accessible room with a ROLL-IN SHOWER. I was told 3 times that I had reserved a room with a ROLL-IN SHOWER. Upon arrival, I discovered that the shower had a 4 inch step-in edge which was WORTHLESS to me. I tried to find other hotels in the area, but at that late time, no accessible rooms with roll-in showers were available. The toilet was also inaccessible due to the placement of an awkward intake water line about a foot from the wall. The added fact that the bathroom door couldn't shut was only a minor inconvenience. And the placement of the hand-held shower being mounted 6 feet up the shower wall??? That's the first time I've seen that one! Fellow wheelchair users would be wise to "hop" "skip" and "jump" over this property when visiting the beautiful state of Wisconsin in the future.
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