In Guantouling National Forest Park, Seaview Avenue, Yinhai District, Beihai, Guangxi, ChinaVisa hotellinformation
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1 natt
Gästrecensioner
9.1/10
Good
1813 recension
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Verifierade recensioner
Läge och interiör9.3
Bekvämligheter9.0
Service8.8
Renlighet9.2
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Alla recensioner(1813)
Positiva recensioner(1745)
Recensioner med foton/video(824)
Fin havsutsikt(426)
Nära stranden(372)
Har en infinitypool(180)
Barnpool finns(180)
Ren pool(180)
Utmärkt pool(180)
Utmärkt för barn(142)
Negativa recensioner(68)
Gästanvändare
Family Room,2 Double, Bunk Beds
Bodde på juli 2024
Familj
12 recension
10/10
Enastående
Publicerades 7 aug. 2024
设施:👌
卫生:👌
环境:👌
服务:👌
Svar från boendet: 酒店所有客房均配有落地窗和陽台,可盡覽遼闊海景或靜謐園景。尊敬的賓客,您好!感謝您入住北海喜來登度假酒店,作為北海喜來登度假酒店的一員,我們很榮幸在您入住期間酒店給您留下了美好的回憶,並得到您對酒店的認可。酒店自然木色調設計盡顯高雅品味與精緻格調,締造優雅舒適的下榻體驗,期待與您的再次相見!
Lana 拉哪
Partial Ocean View Room With 1 King
Bodde på maj 2025
Par
1 recension
9.5/10
Otroligt
Publicerades 24 juni 2025
New beautiful hotel, good service. New furniture and repairs. But the sofas and pillows on the balcony (terrace) were dirty. The rest of the whole room is very clean. Stunning view of the sea. I very like. 👍🏻🌊
Översätt
Svar från boendet: 尊敬的賓客,感謝您對咱們新建酒店的喜愛和細緻反饋!聽到您説酒店漂亮、服務周到,傢俱裝修嶄新,海景也讓您心動,真的特別開心~ 關於陽台沙發和枕頭的清潔問題,我們已經立刻反饋給客房部門,一定會加強檢查和清潔力度,絕不讓小細節影響體驗!下次再來,保證給您一個乾乾淨淨、舒舒服服的觀海角落,繼續享受這片美景呀~ 期待重逢😊
Connie
Spacious Twin, 2 Double
Bodde på maj 2025
Familj
1 recension
9.5/10
Otroligt
Publicerades 8 juni 2025
Great location, quiet. Spacious rooms. Several amenities for the kids. Close to small Beach.
Översätt
Svar från boendet: 尊敬的賓客,非常感謝您對我們酒店的認可,我們很高興得知您享受了愉快的住宿體驗,這也是我們員工最大的驕傲。酒店致力於成為到訪北海的情侶、朋友、年輕一代賓客的濱海度假“會聚之所”。無論您是城市出差或休閑度假,我們都會為您提供高品質的服務,為您開啟充滿靈感和創意的精彩旅程。期待再次為您服務!
Gästanvändare
Ocean View Premier Room With 1 King
Bodde på juni 2024
Familj
2 recension
9.0/10
Utmärkt
Publicerades 9 juli 2024
Overall fantastic! However the site is a little far from everything else besides the beach, pillow and blanket had stains on them which was not a good experience.
Översätt
Svar från boendet: Sheraton Beihai Resort is located in Guantouling National Forest Park, living by the mountain and the sea, with open sea-view terrace rooms offering a full view of the sea and the sky. The beach is a 5-minute walk from the hotel, and the neighbourhood boasts Zixia Bay, Haiku Shilan, and other excellent places to enjoy sunset spots, and it takes about 30 minutes by car to reach Silver Beach, Qiaogang, Mangrove Wetland Park, and many other attractions.We apologise for the odour of the pillows and blanket. As the hotel bedding is made of down, we can also provide silk comforters for you to choose from. We will also carry out more detailed inspections and training to improve the comfort of our guests. If you encounter any problems during your stay, you can call the hotel switchboard number or dial "0" in the room to contact the hotel guest service centre, we will be happy to serve you. Once again, we sincerely apologise for any inconvenience caused and hope that we will have the opportunity to provide you with quality and satisfactory service again. We wish you a happy life!
Traveling Family from Germany
Partial Ocean View Room With 1 King
Bodde på jan. 2024
Par
18 recension
6.5/10
Publicerades 3 feb. 2024
Had a really mixed stay at this Hotel. Only booked one night, with the option of extending, but decided against.
My wife and I came on separated flight, with mine delayed over 5 hours. I arrived at 02:00 past midnight to check-in. First they the reception told me I’m in the wrong hotel. I had to proof my booking with them and the fact that my wife is already in the room. After some discussion they refused to check me in, but told me to call my wife to let me into the room. First, not checking in and registering a foreigner is against the law. Second, why should I wake up my sleeping wife at this late hours? After insisting on being checked in the process went fast and smoothly, which makes me wonder, why the discussions first?
Room was spacious and clean. Nice view over the ocean.
At the breakfast buffet we were greeted by hordes of waiters watching over a half empty buffet, at 09:30. Nearly no western food options and no cold cuts. After asking I was treated to a plate of two pieces of Camembert, hard cheese and some kind of milk cheese. Not the standard for a Sheraton breakfast.
That’s also my final verdict. For this price and being a Sheraton Resort, it’s not up to the standards one would expect from a place with this name.
Översätt
Svar från boendet: Dear Sir, thank you for your valuable feedback on Sheraton Beihai Resort. We sincerely apologize for the mixed experience you encountered during your stay, and we greatly appreciate your comments as they help us to improve our services.First and foremost, we are deeply sorry for the confusion and misinformation you received at the reception upon your late-night arrival. We understand the inconvenience it caused, and we will thoroughly review our staff training procedures to ensure such incidents are avoided in the future.We understand your concerns about the late check-in process and the request to wake up your sleeping wife. It is our responsibility to provide a smooth and hassle-free check-in experience, regardless of the time. We will carefully analyze our check-in procedures and make the necessary adjustments to offer convenience and comfort to all our guests.Moreover, we sincerely apologize for the disappointments you faced during breakfast. We regret that the options for Western cuisine and cold cuts fell short of your expectations. Your comments have been duly noted, and we will diligently work on enhancing our breakfast menu to cater to various tastes and preferences.Lastly, we appreciate your positive feedback regarding our spacious and clean rooms with a beautiful ocean view. We are committed to maintaining the high standards that our guests expect and providing an enjoyable stay.Thank you once again for sharing your feedback. Your satisfaction is of utmost importance to us, and we sincerely hope to have the opportunity to regain your trust and provide you with an exceptional experience in the future.
Gästanvändare
Partial Ocean View Room With 1 King
Bodde på apr. 2024
Par
4 recension
10/10
Enastående
Publicerades 18 maj 2024
Excellent in all aspects.
Översätt
Svar från boendet: Thank you so much for your review of our hotel. We are honored to bring you with good memory during your stay. We believe that your recognition will be the driving force for our continuous progress. Sincerely look forward to your next visit, we will continue to provide you with high quality services!
Gästanvändare
Studio Ocean Suite, 1King
Bodde på dec. 2024
Par
8 recension
10/10
Enastående
Publicerades 3 jan. 2025
Very good
Översätt
Svar från boendet: 尊敬的賓客,非常感謝您對我們酒店的認可,我們很高興得知您享受了愉快的住宿體驗,這也是我們員工最大的驕傲。酒店致力於成為到訪北海的情侶、朋友、年輕一代賓客的濱海度假“會聚之所”。無論您是城市出差或休閑度假,我們都會為您提供高品質的服務,為您開啟充滿靈感和創意的精彩旅程。期待再次為您服務!
feng
Spacious Twin, 2 Double
Bodde på juli 2023
Reser med vänner
26 recension
10/10
Enastående
Publicerades 28 aug. 2023
OK
OK
OK
Översätt
Svar från boendet: 尊敬的賓客,您好!感謝您在眾多酒店之中選擇北海喜來登度假酒店與我們分享您的入住體驗,很榮幸收到您的肯定,同時感謝您對酒店的認可,我們將不斷堅持做的更好!願喜來登能給您的旅程增添一抹光彩,祝您生活愉快!
Svar från boendet: 尊敬的賓客,您好!特別感謝您的認可!冠頭嶺的靜謐與日落美景,能成為您度假中的美好記憶,我們特別開心;作為老牌酒店,服務能被您肯定,尤其是餐廳同事主動為您着想的細節被記住,更是對我們最大的鼓勵。我們會一直堅守這份為客户着想的初心,在細節裏持續打磨,讓每一次入住都更舒心。期待下次還能在這片安靜的海灘邊,迎接您來看日落呀!