Langliz Hotel (Beijing South Railway Station Jiaomen West Subway Station) recensioner

Svar från boendet: Dear guest, Thank you so much for your kind words! We're delighted that you had a great stay with us for 6 nights and found our staff to be friendly and helpful. It's wonderful to hear that you liked our convenient location near the metro. We appreciate your understanding about the room size. We strive to provide a cozy and comfortable experience, and we're glad that you still enjoyed your overall stay. We look forward to welcoming you back in the future!

Svar från boendet: Dear guest,Thank you so much for taking the time to share your wonderful experience at our hotel. We are truly delighted to hear that you found our hotel nice, clean and conveniently located. Our prime location near two subway lines and the South railway station is indeed one of our key features, allowing our guests easy access to various parts of the city. We are also glad that you appreciated the diverse food options and numerous shops in the vicinity.We strive to provide the best service and accommodation to ensure a comfortable stay for all our guests. Your kind words are a great encouragement to our team, and we will continue to work hard to maintain and improve our standards.We look forward to welcoming you back in the future.Best regards,

Svar från boendet: Dear guest:Hello! Thank you very much for your evaluation of our hotel.We are very glad to hear that you highly praise the help of our staff. Despite the language barrier, they always strive to provide the best service for every guest.Regarding breakfast, we will continue to work hard to improve it to meet the taste needs of more guests.For the problem that the location of the hotel looks a bit scary at night, we will consider adding some lighting facilities to make guests feel safer and more comfortable in the evening.Regarding the smart curtains that open when you insert the key card, this is a unique feature we designed to provide a more convenient and modern experience for our guests. However, we understand that it might seem strange to some. We will take your comment into consideration and see if we can make some adjustments to better meet different guests' preferences. Thank you again for your stay and evaluation. We look forward to your next visit and providing you with a more perfect accommodation experience.

Svar från boendet: Dear Guest,We are delighted to hear that you found our hotel conveniently located right at the exit G of Jiaomencstation,withbothescalatorsandelevators available for ease of access, especially for thosewith baggage. We are also pleased to know that you appreciated the presence of nearby amenities such as supermarkets, pharmacies, and a food hall.We understand that the size of the room may have been a bit smaller, but we strive to offer good value for the price and location. We are glad you liked themiscellaneous items placed in front of the elevator, which conveniently met your needs for wound plasters and hair clips.We are proud to provide a laundry room equipped with washing machines, detergent, and a dryer, aiming to enhance your comfort during your stay.We apologize for the language barrier you encountered with some of our staff who may not be proficient in English. We will strive to improve our staff's language skills to better communicate with our international guests.Regarding the variability of breakfast, we appreciate your feedback and will take it into consideration to improve the quality and variety of our offerings. We aim to meet the diverse tastes and preferences of our guests.Thank you for sharing your experience with us. We look forward towelcoming you back and providing an evenbetter stay in the futureDear Guest,We are delighted to hear that you found our hotel conveniently located right at the exit G of Jiaomencstation,withbothescalatorsandelevators available for ease of access, especially for thosewith baggage. We are also pleased to know that you appreciated the presence of nearby amenities such as supermarkets, pharmacies, and a food hall.We understand that the size of the room may have been a bit smaller, but we strive to offer good value for the price and location. We are glad you liked themiscellaneous items placed in front of the elevator, which conveniently met your needs for wound plasters and hair clips.We are proud to provide a laundry room equipped with washing machines, detergent, and a dryer, aiming to enhance your comfort during your stay.We apologize for the language barrier you encountered with some of our staff who may not be proficient in English. We will strive to improve our staff's language skills to better communicate with our international guests.Regarding the variability of breakfast, we appreciate your feedback and will take it into consideration to improve the quality and variety of our offerings. We aim to meet the diverse tastes and preferences of our guests.Thank you for sharing your experience with us. We look forward towelcoming you back and providing an evenbetter stay in the future

Svar från boendet: Dear guest, we wholeheartedly thank you for your evaluation of our hotel. Although the room is relatively small, it suffices for your short trip, which makes us deeply gratified. At the same time, the necessary amenities are well-equipped in the room, which also makes us quite satisfied. In addition, the excellent location of the hotel, especially the advantage that the metro is right next to it, has also been recognized by you. We will continue to strive to continuously improve the quality of service and look forward to your next visit to our hotel.

Svar från boendet: Thank you for your feedback! We're glad to hear that you enjoyed our proximity to the metro, the nice room, and the friendly staff. Regarding the limited number of eateries within walking distance, we're constantly looking for ways to improve the local offerings. We appreciate your input and hope to see you again soon!

Svar från boendet: Dear Guest,Thank you for taking the time to share your feedback. We're glad to hear that the location was convenient for your travels. Regarding the size of the room, we understand that it might have felt a bit small, but we strive to make the most of the space for a comfortable stay. We apologize for the consistent problem with the door access card. We will definitely look into this matter and take measures to ensure a smooth experience in the future. Regarding the breakfast, we appreciate your suggestion for improvement and will work on adding more variety. Thank you again for your valuable input, and we hope to have the opportunity to welcome you back and provide a better experience.Best regards.

Svar från boendet: 尊敬的賓客：您好!非常感謝您對我們的支持與信任，我們將繼續秉承用心做事、細心服務的服務理念，讓您在朗麗茲的居停感受到家一般的温暖。期待您能再次光臨檢閲我們的進步，祝您開心每一天!

Svar från boendet: We're happy to know that you enjoyed the location and its proximity to restaurants. That's one of the things we focus on to provide a comfortable stay. Thank you for your kind words and we look forward to serving you in the future.”

Svar från boendet: Hello, dear guest officer. Thank you very much for your support for the hotel. We didn't get all 5 points of praise. We are still a little disappointed in our hearts. Maybe there is still something wrong with the hotel. I hope that your next arrival can point out our shortcomings to us. We will strive to do better. Our attentive service so that every guest officer in the store can feel the warmth of home. I hope our service can bring you more surprises and touching. Looking forward to your next visit.

Svar från boendet: 尊敬的賓客：您好!非常感謝您對我們的支持與信任，我們將繼續秉承用心做事、細心服務的服務理念，讓您在朗麗茲的居停感受到家一般的温暖。期待您能再次光臨檢閲我們的進步，祝您開心每一天!

Svar från boendet: 尊敬的賓客：您好!非常感謝您對我們的支持與信任，我們將繼續秉承用心做事、細心服務的服務理念，讓您在朗麗茲的居停感受到家一般的温暖。期待您能再次光臨檢閲我們的進步，祝您開心每一天!

Svar från boendet: 尊敬的客人：您好！非常抱歉讓您在入住時經歷瞭如此不愉快的房型更換體驗。看到您的反饋，我們第一時間調取了前台溝通記錄並覆盤流程，深知在房型調整的關鍵環節出現了嚴重的服務失誤，在此向您致以最誠摯的歉意。根據記錄，前台員工在發現雅緻大床房（部分房間帶柱）可能不符合您的期待時，希望為您協調無柱的同類型房間，但在操作過程中未能清晰説明備選房型的具體差異（如是否為同級房型或存在配置區別），也未徵得您的明確同意就直接更換，導致您實際入住的房型與預訂不符。這是我們服務流程中“房型變更需二次確認”環節的嚴重缺失，無論初衷是否為優化體驗，結果都讓您感到被怠慢甚至誤解，責任完全在我們。您的憤怒與失望是對我們最有力的提醒——優質服務的前提是“尊重客人的知情權與選擇權”，而非擅自替客人做決定。我們深知，一次不被尊重的體驗可能會讓客人永遠離開，因此格外珍惜您願意花時間反饋，讓我們有機會正視問題、糾正錯誤，再次為給您帶來的困擾道歉，我們已將您的案例作為反面教材在全體會議上討論，力求杜絕類似事件。如果未來您願意再給我們一次機會，我們定當以更專業、更坦誠的態度為您服務，讓您感受到被重視的温度。

Svar från boendet: 您好!非常感謝您對我們的支持與信任，我們將繼續秉承用心做事、細心服務的服務理念，讓您在朗麗茲的居停感受到家一般的温暖。期待您能再次光臨檢閲我們的進步，祝您開心每一天!