Watertown Hotel

The hotel is huge with grand lobby, a five star hotel lobby. The room is however, quite basic and nothing to shout about. The beds are big and comfortable. We were "upgraded" to another room with a section of view of the water town and great wall, but when we retuned to the room after water town tour, no more lights at water town and the great wall, lighting are off at 10 pm. Quite a long distance walking to Customer Service center of water town, and a long walk at the water town. We were immediately amazed by the beautiful scenery with so many photo shots. We walked all the way up to the cable car station of Simatai Great Wall at 6pm, managed to reach the Station 5 of the Great Wall at 640pm with a good view of sunset, and waited for lighting when sky turned dark. It was so beautiful up there. We could see the Water Town lighting from far. Cable car fare for hotel guests was RMB120 which I think it is worth to experience both the evening and night view of Great Wall. We felt it was unnecessary to climb the great wall again the next day although free tickets were given. Instead, we experienced the hot spring bath at 城上 (another hotel inside the water town), which I was amazed by the cleanliness, security, well organized multi-pool hot tubs. A tip to the cable car station: It is located at the far end of the water town, look for shuttle car at several exit of the water town to go straight to cable station without needing to walk all the way to and fro. Shuttle car is free for hotel guests. Another tip, restaurants are almost closed even before 9pm. There are few restaurants at another exit of the water town entrance, where hot food is still available at 10pm, a 24 hour Lawson is there too.

The room is spacious and equipped with facilities for young children. The view is very beautiful, and it is conveniently located near a Lawson store.

Checked in this hotel for a short stay and room was upgraded to Double Deluxe Room with window view. Overall we have had a pleasant days here and shall be back soon.

I like the hotel. The room is spacious and I enjoy the balcony view where I enjoy the view of Gubei Watertown. It’s convenient access to scenic area as it’s a short walk to shuttle bus waiting area.

Big rooms..located right on the middle of watertown. Very convenient. Amenities are less in order to be sustainable. Toothbrush set will be given at the front desk. Big hotel. But not crowded. Service staff are helpful. Even help us with the QR code issue from the wechat app for luggage collections.

The stay overall was good. I thought the service could have been better. When we arrived, there was no one to take our bags and escort us to our rooms, it took us some time to find the elevators and our rooms. The staff only gave us our dinner vouchers at 9pm because they forgot to give it to us when we were checked in. Which meant we missed dinner which was included in our purchase. Sadly I’d not stay here again as I really enjoy hotels because of the service and for the price I paid I was not satisfied. Hopefully they improve for other guests.