Haocai Muju Hotel

Hotel facilities is good. Toilet is modern and has those fancy remote. Breakfast is good, hoping they will add more western breakfast like bread and butter. Some food are a bit oily though but it's not an issue as there are other options. I enjoyed the SOYA milk. Location wise it's near Universal Studios. However, I really thought the Harry potter robe is FREE. Unfortunately it's not it's a just "discounted offer". Not really discounted as I read there are cheaper option for rental somewhere else. Good thing we bought our own scarf and wand online, so we just use what we brought. Lastly, I really like the free use of laundry. It really helps a lot especially we have been travelling around Northern China for 8 days. so I still give 5 star even though I was a bit sad on the robe part.

Nice hotel for the price, but don’t expect European 4-star here. Overall nice room, with slight need of maintenance. Hot water is not really available until 10 AM, i think it runs out when everyone is showering in the morning. Breakfast is mainly Chinese but they also have a western selection. Mall with stores, restaurants and coffee shops (Starbucks as well) is in the same building with the hotel. Metro station is literally in the corner. Despite the staff is not speaking English, they are very kind and easy to communicate with a translator app.

Friendly and helpful staff who provided excellent service❤️ Would definitely stay here again and highly recommend to others

The hotel reception is very friendly. Anytime they are welling to help. Even if they can't understand English still I meet my needs. I will return and book 8n this hotel again. Thank you.

The hotel provides free shuttle to and from Beijing Universal Studios, a good price for BUS tour guide and discount for renting Harry Potter costume... The ambience is nice, the service is good, thank you

I'm so disappointed. I planned this trip to Beijing Universal a month ago and was excited the whole time. Everything was nice except for this hotel. I booked a Deluxe Family Room for two adults and a child, but when we arrived, everything was terrible First, the staff couldn't speak English, which is not ideal for international travelers. Worse, they downgraded us to a smaller room without any explanation. Throughout our entire stay (3 days), they never cleaned our room. The room and the hotel were freezing, the smell was awful, and the breakfast was terrible—there was barely anything to eat. Overall, a very disappointing experience. I wouldn’t recommend this hotel to anyone.