Atour Hotel Beiijng Huaxiang New Temple of Heaven recensioner

Very good service from the front desk ! Really appreciate for the hospitality

Great hotel, friendly and helpful stuff. Good location, near subway station. Overall great experience.

Overall a very poor experience. We stayed in another Atour before this in a previous leg of our trip and the experiences could not have been so contrasting. We booked a non smoking room but it was full of smoke everyday from others smoking in their rooms with their doors open. We made the hotel staff aware of this however they said there is nothing they can do. Unfortunately we had to inhale passive smoke throughout our stay. The facilities are really old and worn. The toilet kept blocking on its own, there seems to be a drainage issue throughout the hotel as this happened every day even after the cleaner unblocked it.

Clean and safe , but it’s far from city centre .. rooms are very clean .. have great stay

Clean room, affordable option, but a bit far from the city center and the metro.

Only real complaint: we usually prefer the housekeeping staff not clean our room during short stays, so we keep the “do not disturb” sign out always, but at this hotel they came in and cleaned the room anyway, which has never happened before. The visual style of this hotel is calm and pleasant, not trying too hard to be trendy like some other trendy chains. The location isn’t great, but it’s a good compromise for the price. Be aware that many guests are visiting the nearby hospital, so there are a few restaurants and a supermarket, but the area doesn’t support tourists who need cool stuff right outside their hotel.

Traveling in China and staying at your hotel.I was a bit surprised to take a taxi back to the hotel at night,so I took my sleeping child to the front desk of the hotel to seek help.I am very grateful to Li Jia for helping us reduce the loss of 200RMB in our conversation with the driver. Although I cannot understand Chinese,I can see from his words that Li Jia is a righteous and resolute person .From the expression of the taxi driver,I can see that he is embarrassed ,guilty,and somewhat helpless,After about 15 minutes of conversation,the fare was reduced from 355yuan to 150yuan.I came to China to play for a few days.and I thank the hotel staff for their enthusiasm. We need people who are full of justice in our lives.Thank you！

Staff service very warm and helpful. Hotel location near to TianTan Hospital, just walk around 5 minutes. The breakfast was nice and different everyday.

Location is a bit poor. I think so it can be

多次來北京都是入住的這家酒店，體驗非常出色，讓我毫不猶豫地給出了五星好評。從進入酒店的那一刻起，我就被其優雅、舒適的環境所吸引。酒店大堂寬敞明亮，裝修風格獨具匠心，讓人瞬間放鬆下來。房間內部設計非常人性化，空間寬敞，設施一應俱全，床鋪柔軟舒適，讓人能夠享受到優質的睡眠。而且，酒店的服務也非常周到，員工們熱情友好，總是微笑着迎接每一位客人，讓人感到賓至如歸。此外，酒店的餐飲也非常出色。早餐品種豐富，品質上乘，可以滿足不同客人的口味需求。我還品嚐了酒店的特色菜餚，味道非常棒，讓人回味無窮。 總之，這次入住體驗非常完美，無論是環境、設施、服務還是餐飲，都讓我感到非常滿意。我會向我的朋友們強烈推薦這家酒店，並且期待下次入住時能夠再次享受到這樣的優質服務。

整體印象好，下次如果出差到附近，會再次選擇該酒店。在攜程預訂的，到門店才想起來自己有會員，下次一定記住，會員預訂據説更優惠。 主要是，我的套餐不含早餐，當我第二天詢問酒店能否加一份早餐時，工作人員主動提出贈送我一份早餐，這點十分體貼。因為當天我正好有點胃腸炎，並不能吃什麼，所以一份粥就能省去我點外賣的麻煩。 房間十分整潔，沒有煙味殘留，適合愛乾淨的女士。下次還會再來，考慮升級會員。

環境不錯，設施齊全

帶孩子過來的比較早，前台特意給升級了房型，房間很大，設備很齊全，衞生也乾淨，酒店的大堂還有鮮花，很好看，進門有一股淡淡的香味，特別滿意。酒店的早餐很豐富，水果很新鮮，很喜歡亞朵是枕頭，特別舒服，給家裡買了2個。

服務真的還不錯 設施稍微有一點老舊但是衞生都還不錯 大堂挺氣派的但是電梯太少 早上等電梯時間有點久 總體還不錯