Hilton Garden Inn Beijing West Railway Station recensioner

Left and right of the hotel looks like nothing much to see or eat but actually it just take 5 minutes walk to a market where there is a market inside it and restaurants. There is a mall 10 minutes away from the hotel. Haidilao is there and some other restaurants too. Clean and new hotel. Wonderful beds.

The front desk brother service is good, I need to order food when I stay in the hotel, but my card is a foreign card can not order food The front desk staff intimately helped me order food and took the initiative to send it to my room with a robot Very good

Nice and comfortable hotel in general. In cold Dec, we enjoyed cozy night at 28C. Gym is well equipped and not crowded. The location is close to city center and high speed train station. They have a robot messenger, more advance than we expected.

Clean hotel with friendly stuff. Melinda answered all my questions. The nearest subway station is probably around 5 -7 minute walk from hotel. Compare with hotels in europe this is 4 star Hotel.

Good stay, hotel is convenient and clean. Highly suggested for business travelers

We had a nice stay at this hotel and there were plenty of positives: room was nice and spacious, staff were very helpful(especially Vivi and Bishop), free laundry facilities, restaurant food was tasty. Some of the negatives though were that this hotel is actually quite far from the train station so you will need to take the metro with a few transfers or get a taxi, also we had a really hard time ordering room service to the point that we had to go down to reception to order it.

The hotel is clean but it is abit far from main attractions. Good for people who need to catch early train.

Very nice hotel

Jiahu's service is very good

酒店地理位置優越，出行便利，房間寬敞明亮，舒服，服務周到，空間大，採光好，床鋪軟和，睡着很踏實，空調也沒什麼噪音。 服務周到：工作人員態度熱情，進出都會打招呼，有啥需求都能及時幫忙解決。早餐豐富美味，菜品很多，口感也不錯，整體體驗非常贊，推薦給大家。

服務效率高，送物很迅速，房間面積大，通風效果好，被子柔軟，枕頭舒適，免費停車，前廳辦理業務快，態度熱情，早餐口味有很多，吃得很好，性價比很高，會經常來，最後感謝bishop提供的幫助！

辦理入住時前台工作人員小美全程微笑服務，非常的專業，房間的東西都是新的很齊全，二樓還有洗衣房，烘乾機，叫外賣會有機器人給送到房間！交通也很方便，距離火車站5分鐘，房間設施都挺好，非常乾淨整潔，床墊非常柔軟舒適[強]推薦給所有朋友們！！！

酒店離西站打車20分鐘。打車到天安門30分鐘不到，看升旗去天安門住在這裏也挺好，性價比高。 設施：比較新，特別點贊如果需要的話有加濕器送到房間，這個對於南方來的遊客幫助很大。 衞生：乾淨衞生。 環境：周邊斜對面有幾家吃飯的地方。出門左轉有條小路，路口麪館味道不錯，再往裡走裡邊有些當地人的燒烤攤和菜市場，晚餐可以考慮。 服務：都很在線，積極熱情，謝謝Shiny。 早餐：送了早餐，非常豐富可口。

第一次住管理這麼混亂的希爾頓，服務人員的素質真的很差，吃早餐從進門就聽見圖片裏的女的在吐槽前面一桌的客人“跟八輩子沒吃過似的”，態度奇差，住過這麼多酒店，第一次碰見正在吃飯服務員過來撤桌上東西的，早餐是十點結束吧？不能等客人都走了再收麼？旁邊的服務員提醒還沒到點，這個女的特大的牢騷説“快收吧！”圖四里的兩位女員工基本一直在吐槽客人，好好培訓一下吧，再放兩張餐廳的早餐，炒飯裏的胡蘿蔔丁是臭的……早餐的價格也不算太便宜吧？品質能差成這樣也是離譜了，這個酒店應該是很多人剛到北京的第一站，我們吃飯的時候還有外國人，太打臉了吧。也改一下發訊息要好評的歪風邪氣吧，在酒店住了一天都不知道前台的xx是誰，等離開酒店了給發消息讓帶着她的名字在攜程寫個好評，酒店的領導看見趕緊整改一下吧！