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Verifierade recensioner
Läge och interiör9.3
Bekvämligheter9.0
Service9.3
Renlighet9.3
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Utmärkt gym(42)
Negativa recensioner(47)
MRSPenang
Rum med två sängar
Bodde på aug. 2025
Ensamresenär
11 recension
10/10
Enastående
Publicerades 29 okt. 2025
Great location, very near the metro and easy to get Didi. Quiet and safe surrounding for a solo, female traveler. Staff were efficient and helpful during check in/out, we communicated through translation app. Room cleanliness is on point. I enjoyed the varied breakfast options. Good stay! 👌🏼
Översätt
6/7
Svar från boendet: 尊敬的賓客:您好!感謝您 5 分的點評哦!每個城市總會有讓人惦念的理由,每個季節都有我們難捨的景色,每個酒店都有他們甜美而有温馨的回憶,希望金海灣酒店會是您回憶裏最温馨最獨特的那個!祝:安好!
Gästanvändare
Rum i queensize
Bodde på maj 2025
Affärsresenär
9 recension
7.0/10
Publicerades 7 juni 2025
water heater took like 5-8mins to run before it becomes warm which was quite a long wait and a waste of water.
bottled water were provided in the room and replenished daily.
housekeeping was done properly and daily.
exhaust fan was abit loud
reception was decent, was the friendliest but ok. didnt bring my international plug and tried to borrow from them, even the normal china plug was not available for guest to borrow.
surrounding malls were closed
Översätt
Svar från boendet: 尊敬的賓客:您好!感謝您選擇金海灣酒店,再多的廣告,不如大家的口口相傳,我們向來重視口碑宣傳,更加重視每一個客人的切身感受,關於國際插頭酒店沒有確實是我們的失誤,我們已跟客房部門反饋,我們願意盡最大的努力,讓您的首都之旅變得輕鬆愉快順心,期待您的再次光臨。祝:一切順利~
Gästanvändare
Tvåbäddsrum i business-klass
Bodde på maj 2025
Reser med vänner
4 recension
8.0/10
Mycket bra
Publicerades 8 juni 2025
room is okay. near transportation. worth the price.
Översätt
Svar från boendet: 尊敬的賓客,您好!非常感謝您選擇金海灣酒店並給予關注和肯定。您的支持與鼓勵是我們不斷前進的動力,願我們陽光温情的服務為您帶來至尊的服務體驗。歡迎您再次光臨!
Gästanvändare
Family Parent-child Room
Bodde på mars 2024
Familj
1 recension
9.5/10
Otroligt
Publicerades 15 apr. 2024
Hotel a bit far from town but close to line 5 and Line 15 MRT Station, supermarket nearby within 1 min walking distance, a lots of foods nearby the primary school very convenience. Room is very clean, bedsheet and linens also clean, nice hotel breakfast, some more hotel provide washing machine and dryer for free. Staff very helpful. But build in wardrobe is very old and the plastic sliding toilet door do not have door lock cannot close tight.
Översätt
Svar från boendet: Dear Guest: First of all, thank you for your thoughtful comments. We have shared your questions with the relevant departments of the hotel and enhanced regular inspection and maintenance of equipment and facilities. Please allow us to express our sincere apologies to you and thank you very much for giving us these valuable comments. We hope to invite you to experience it again in the near future and provide you with better service.
Gästanvändare
Family Parent-child Room
Bodde på juni 2024
Familj
2 recension
9.0/10
Utmärkt
Publicerades 11 juli 2024
Location is very good and staffs are friendly. But some facilities need improvement, such as no power point in bathroom. Also no light around bathroom mirror and the only roof lights make it hard for makeup in bathroom.
Översätt
Svar från boendet: 尊敬的賓客,非常感謝您對我們酒店的好評及改進建議,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
Swee Kee
Rum i queensize
Bodde på mars 2025
Reser med vänner
21 recension
8.0/10
Mycket bra
Publicerades 8 juni 2025
Near subway. Very convenient
Översätt
Svar från boendet: 尊敬的賓客,您好!非常感謝您選擇金海灣酒店並給予關注和肯定。您的支持與鼓勵是我們不斷前進的動力,願我們陽光温情的服務為您帶來至尊的服務體驗。歡迎您再次光臨!
Gästanvändare
Rum med två sängar
Bodde på mars 2024
Par
4 recension
8.5/10
Mycket bra
Publicerades 17 apr. 2024
Easy access to Beijing Olympic Park and subway line.
Översätt
Svar från boendet: Dear customer, hello. Thank you very much for your support to the hotel. We did not receive your full 5 points of praise, and we are still a bit disappointed. Perhaps there are still areas where the hotel did not do well. We hope that your next visit can point out our shortcomings, and we will work hard to do better. We will provide attentive service so that every customer who comes to the hotel can feel the warmth of home. We hope that our service can bring you more surprises and emotions. We look forward to your next visit!