Jingtie Hotel (Beijing West Railway Station South Square)

Jingtie Hotel (Beijing West Railway Station South Square) recensioner

Jingtie Hotel (Beijing West Railway Station South Square)

No.13 Guanglian Road, Fengtai District, Beijing, 100055, ChinaVisa hotellinformation
Jingtie Hotel (Beijing West Railway Station South Square)
Jingtie Hotel (Beijing West Railway Station South Square)Jingtie Hotel (Beijing West Railway Station South Square)Jingtie Hotel (Beijing West Railway Station South Square)
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Gästrecensioner

9.3/10
Enastående
811 recension
Verifierade recensioner
Läge och interiör9.3
Bekvämligheter9.1
Service9.3
Renlighet9.4
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Alla recensioner(811)
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Utsökt frukost(82)
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Vänlig personal i receptionen(34)
Utmärkt för barn(20)
Har familjerum(9)
Utsökt buffé(7)
Negativa recensioner(23)
Gästanvändare
Standardrum i business-klass
Bodde på mars 2025
Par
1 recension
5.5/10
Publicerades 2 maj 2025
A bit dingy and tired and not ideal for international guests as none of the staff was interested in trying to speak English and did the bear minimum when translated. However on the plus side the room was clean and big and close to the station.
Översätt
Svar från boendet: Hello! First of all, thank you very much for choosing our hotel and taking the time to leave us a review. We deeply apologize for the issue you mentioned about the dim and dilapidated room. We have conveyed your feedback to the relevant departments, and the hotel is planning to gradually renovate the rooms and optimize lighting facilities to enhance the overall living experience. Regarding the English communication of our staff, we realize that this is a shortcoming of our service. We will strengthen the English training of our employees, improve their English communication skills, and ensure that they can better serve international customers. At the same time, we will also improve the translation assistance process to ensure that we can provide more comprehensive assistance when customers need it. We are glad that you appreciate our clean and spacious room, as well as our proximity to the station. We will continue to maintain and improve our services in other areas, and look forward to your next stay feeling the changes we have made. Thank you again for your feedback!
Gästanvändare
Standardrum i business-klass
Bodde på mars 2025
Familj
1 recension
10.0/10
Enastående
Publicerades 19 apr. 2025
My husband, toddler and I loved our stay at Hidden House. Our room was spacious, clean, and had stunning views. The staff was super helpful, always just a wechat message away. Also free laundry!!
Översätt
Svar från boendet: Dear customer, thank you very much for choosing Hidden House and sharing your wonderful experience! We are glad to hear that you and your family have had a pleasant time here. You mentioned that the room is spacious, clean, and has beautiful scenery, which is the accommodation environment we have been striving to create for our guests. We are deeply pleased to see your recognition. Our staff always adheres to the concept of providing high-quality service to customers, and can respond quickly through WeChat when you need it, which is also part of our service. And free laundry service is also our hope to provide more convenience for families like you who travel with children. Looking forward to your visit again and hoping that you can recommend Hidden House to more friends! Wishing you and your family a happy and fulfilling life!
Toni from NZ
Standardrum i business-klass
Bodde på mars 2025
Ensamresenärer
7 recension
6.5/10
Publicerades 12 apr. 2025
This hotel is right next door to BeijingXi (West) Station, which is great. I chose this hotel due to early train (but was cancelled due to wind storms here). The hotel receptionists were lovely, kind & helpful. The guard(?) was hoiking up phlegm like no tomorrow. It was disgusting. Perhaps do that outside but not in the hotel reception. It claims to be a 'no smoking hotel', but the walls are thin & I could hear the room nextdoor opening their window, which coincided with fresh cigarette stench. You can smell smoke all thru the halls. I know, as I got lost a few times trying to find the lifts. Signage would be helpful. If there was a fire....good luck! The room &bathroom was very clean, but there was a fecal wiff coming from the bathroom pipes maybe? Might want to get the source of that sorted. I couldn't relax there, so I left. I was offered another room, but gaslighting me with 'but this is a non-smoking hotel' shtick was laugh. It is a perfunctory venue. I'm now at the Yun-Zen JinLing Lotus hotel, a quick toddle across the plaza, classy room twice the size with a deck& zen pond at half the price/night.
Översätt
Svar från boendet: Dear customer, hello! Thank you for choosing to stay at our hotel and sharing your real experience. We deeply apologize for any inconvenience you may have encountered during your stay. We deeply regret that the convenience of transportation hubs around Beijing West Station should have made your journey more efficient, but extreme weather and subsequent service failures have affected your experience. Regarding the issue of lobby hygiene management, we have provided retraining to relevant personnel and will strengthen patrols in public areas; In terms of smoke-free room management and control, we will upgrade the exhaust system and strictly implement the room inspection system to ensure effective implementation of policies. We have added guidance signs at key locations and will continue to optimize the spatial layout to address the shortcomings of the guidance system you mentioned. Your feedback on the odor in the bathroom has sounded the alarm for us. The engineering team conducted a comprehensive inspection of the pipeline system and carried out in-depth disinfection and sterilization. We are currently reviewing our service processes and will strengthen crisis management training for front desk staff to address any inconvenience caused during room exchange. As a service-oriented hotel, we promise to take this incident as an opportunity to comprehensively improve our service level. Although we regret not being able to keep you staying, we respect your choice at the time. Looking forward to the opportunity to serve you again in the future, let us reshape your confidence in the brand through updated and upgraded accommodation experiences. Wishing you a safe and smooth journey!
Gästanvändare
Standardrum i business-klass
Bodde på feb. 2025
Familj
2 recension
10.0/10
Enastående
Publicerades 28 mars 2025
Extremely convenient hotel right next door to southern area of the Beijing West railway station. A few steps to the left of the exit. Didn't even have to cross the street. Food court and shops all around. Their breakfast buffet menu had sufficient variety. The staff was especially nice. They saw that we had a large group and upgraded one of our rooms to a larger one without us saying anything. Both rooms were able to accommodate an additional bed which they set up within minutes. Many elevators, good air flow/air conditioning, and no bad smells. Highly recommend to anyone looking to stay in this area. The host was very thoughtful. The rooms were even equipped with two different styles of slippers, a backup heater, backup fan, even anti-smoke masks in case there was a fire. Very comfortable for families.
Översätt
Svar från boendet: Dear guest, hello! Thank you very much for choosing to stay at our hotel and for giving us such a high rating. Your satisfaction is our greatest motivation. We always focus on the maintenance, upgrading of hotel facilities, a comfortable environment and delicious dining to ensure that guests enjoy a comfortable and convenient stay. We look forward to your return and continue to create a memorable stay for you. Thank you again for your support and trust!
Xianjun Hao
Standardrum i business-klass
Bodde på dec. 2024
Ensamresenärer
1 recension
10.0/10
Enastående
Publicerades 4 feb. 2025
I booked the Jingtie Hotel during transition from flight to train, the location is great, just next door to the entrance of the Beijing West Railway Station, very convenient. The front desk clerks are very friendly. The service and room facilities are also excellent.
Översätt
Svar från boendet: 尊敬的客人,您好! 非常感謝您選擇下榻我們酒店,並給予我們如此高的評價。您的滿意是我們最大的動力,我們一直致力於為每一位客人提供優質的服務、舒適的環境以及美味的餐飲。我們期待您的再次光臨,繼續為您打造難忘的住宿體驗。再次感謝您的支持與信任!
CHEN NEE
Standardrum i business-klass
Bodde på nov. 2024
Familj
2 recension
6.5/10
Publicerades 16 jan. 2025
Location is good, just walk opposite Beijing West Train station. Room is spacious and clean. Bad thing is the hot water take 30 min to come, suffering during winter. Lobby need improvement.
Översätt
Svar från boendet: 尊敬的客人,非常感謝您對我們酒店提出的寶貴建議。我們會認真考慮您的建議,並對酒店的相關方面進行改進和優化,以提高客人的滿意度和住宿體驗。我們希望能夠為客人提供更加優質、貼心的服務,讓客人在我們酒店感受到家的温馨和舒適。再次感謝您的反饋,我們期待着您的下次光臨,為您提供更好的服務
Gästanvändare
Business Family Room
Bodde på juli 2024
Familj
13 recension
8.0/10
Mycket bra
Publicerades 25 okt. 2024
The location is amazing. Right next to the railway and subway station. The hotel was clean and comfortable. The staff had limited English, but tried hard to please us.
Översätt
Svar från boendet: Dear guest, hello. First of all, thank you for choosing Jingtie Hotel. Thank you for your high praise. Your recognition is our greatest driving force forward. Our rooms are spacious, bright, and comfortable to stay in. I look forward to seeing you again!
Gästanvändare
Standardrum i business-klass
Bodde på sep. 2024
Affärsresenärer
29 recension
7.0/10
Publicerades 5 nov. 2024
the location is good, suitable for someone who need to attend the train early
Översätt
Svar från boendet: Dear guest, hello. First of all, thank you for choosing Jingtie Hotel. Thank you for your high praise. Your recognition is our greatest driving force forward. Our rooms are spacious, bright, and comfortable to stay in. I look forward to seeing you again!
Benchawan Tuntipong
Business Superior Family Friendly Room
Bodde på juni 2024
Familj
5 recension
8.5/10
Mycket bra
Publicerades 26 juli 2024
I booked a non-smoking family room (2 bedrooms). The room is clean and there is no smoking smell, there is also a purifier and a fan in the room. The amenities in the bathroom are very nice, the maid did the room everyday with 4 water bottles per day. The worst thing was the smoking in the corridor/hallway/elevator, although there are the signs of prohibition. The breakfast was 7.00-9.00 am. and no water !!! no glass/cup, no coffee or tea. *** !!! I saw Chinese people use a bowl for drinking milk, it was a very amazing experience, once in my lifetime. 😑 Therefore, I recommend booking a non-smoking room without breakfast because their location is very good. Anyway, if you have other choices, you should not select this hotel. สำหรับคนไทยค่ะ อยากบอกว่าที่นี่ไม่เหมาะสำหรับคนแพ้กลิ่นบุหรี่ เพราะต้องฝ่าดงควันบุหรี่ภายในโรงแรมก่อนถึงห้องค่ะ แม้ในห้องจะสะอาดดี ไม่มีกลิ่น แต่มันก็ทำให้เราแย่ได้เหมือนกัน แถมอาหารเข้าคือแทบจะเป็นมังสวิรัติ โปรตีนที่มีคือไข่กับเต้าหู้ จะบ้าตาย ไม่คุ้มค่าอย่างแรง เทียบกับโรงแรมที่ไทยในราคา/ระดับเดียวกันไม่ได้เลย แบบเลยยยยยยยยย ข้อดีของโรงแรมคือ ทำเลดี ห้องดี แม่บ้านดี จบค่ะ (ลูกสาวชอบห้องมาก มีเต้นท์ มีตุ๊กตา ตรงปกในรูปอยู่ค่ะ) การเดินทาง: สถานีรถไฟ Beijing west railway station ให้ออกทางป้าย south square นะคะ ละมันจะมีแยกอีก 2 ทาง ออกทางไหนก็ได้ตามสะดวก มีบันไดเลื่อนค่ะ ออกมาปุ้บ ให้หันหน้าเข้าตึกสถานีรถไฟ หันหลังให้ south square ที่มีรูปปั้นแดงๆ (เรียกอะไรไม่รู้แหละ) โรงแรมอยู่ขวามือ หรือก็คือ ถ้าเห็น McDonald's และ KFC หันหน้าเข้าร้าน โรงแรมอยู่ซ้ายมือ ข้างๆ โรงแรมเป็นร้านขายขนมชื่อดัง เต้าเซียงชุน ที่อร่อยมั้ยน่าจะแล้วแต่ลิ้นคน ลองซื้อกินดูนะคะ
Översätt
Svar från boendet: Dear guests, first of all, thank you for choosing the Beijing JingTie Hotel. Thank you for your high evaluation. Your recognition is the greatest driving force for us to move forward. Our rooms are spacious and bright, and the comfort is high. I sincerely hope that you can choose the Beijing JingTie Hotel again and give us a good comment. I look forward to meeting you again. I wish you a happy life!!
Gästanvändare
Business Family Room
Bodde på juni 2024
Familj
3 recension
10.0/10
Enastående
Publicerades 14 juli 2024
Much better than expected, and kind of interesting as well. This isn't just close to the train station -- it's really in the same building. Our room overlooked the train station square, which interesting. I was worried it would be loud, but the hubbub from the square died down at a reasonable hour and we were able to get a good night's sleep. The hotel layout is a bit odd, probably because it has been halfway renovated from the old days when there were service counters on each floor. We had to take two different elevators to get to our room. We were upgraded for free to a suite, which my kids thought was amazing. Also fun was the robot that escorted us to our room, telling us in Chinese about all the services (e.g., vending machine) along the way. There are good breakfast places in the plaza where you can pick up buns, peanuts, etc. for the train ride.
Översätt
Svar från boendet: Dear guests, first of all, thank you for choosing the Beijing JingTie Hotel. Thank you for your high evaluation. Your recognition is the greatest driving force for us to move forward. Our rooms are spacious and bright, and the comfort is high. I sincerely hope that you can choose the Beijing JingTie Hotel again and give us a good comment. I look forward to meeting you again. I wish you a happy life!!
Susan
Standardrum i business-klass
Bodde på juli 2024
Familj
1 recension
7.0/10
Publicerades 11 aug. 2024
Overall the stay was fine. The room smelled of cigarettes. Wouldn’t book this again
Översätt
Svar från boendet: Dear customer, hello! Sorry for not providing you with a good experience. In the future, we will strengthen room hygiene inspections and pay attention to room ventilation. Thank you very much for your online comment. We hope your next stay will leave you with a wonderful experience!!!
Gästanvändare
Standardrum i business-klass
Bodde på maj 2024
Ensamresenärer
3 recension
10.0/10
Enastående
Publicerades 4 juni 2024
The hotel is on the South exit of the station. It is literally a part of the station. Do not leave the station square like I did. Very friendly staff. No noise considering location. Less than 30 seconds on the left side of the south exit if your back is to the station.
Översätt
Svar från boendet: Dear guests, first of all, thank you for choosing the Beijing JingTie Hotel. Thank you for your high evaluation. Your recognition is the greatest driving force for us to move forward. Our rooms are spacious and bright, and the comfort is high. I sincerely hope that you can choose the Beijing JingTie Hotel again and give us a good comment. I look forward to meeting you again. I wish you a happy life!!
leatalbot
Standardrum i business-klass
Bodde på juni 2024
Familj
32 recension
8.0/10
Mycket bra
Publicerades 18 sep. 2024
Convenient location, right by the train station and metro so it's easy to get around.
Översätt
Svar från boendet: Dear guest, hello. First of all, thank you for choosing Jingtie Hotel. Thank you for your high praise. Your recognition is our greatest driving force forward. Our rooms are spacious, bright, and comfortable to stay in. I look forward to seeing you again!
Ken Jin
Business Family Room
Bodde på okt. 2024
Familj
3 recension
8.0/10
Mycket bra
Publicerades 13 dec. 2024
Good location. Near to train station.
Översätt
Svar från boendet: Dear guest, hello. First of all, thank you for choosing Jingtie Hotel. Thank you for your high praise. Your recognition is our greatest driving force forward. Our rooms are spacious, bright, and comfortable to stay in. I look forward to seeing you again!
Tze Khang
Business Family Room
Bodde på nov. 2024
Familj
7 recension
8.5/10
Mycket bra
Publicerades 28 dec. 2024
Good location. Room is clean
Översätt
Svar från boendet: Dear guest, hello. First of all, thank you for choosing Jingtie Hotel. Thank you for your high praise. Your recognition is our greatest driving force forward. Our rooms are spacious, bright, and comfortable to stay in. I look forward to seeing you again!