Royal Hot Spring Boutique Hotel recensioner

We enjoyed our stay!! The room was amazing and the breakfast and amenities were beyond our expectations. The location was convenient to access cable car to the great wall. During our stay Moyna and Chang were incredibly helpful, courteous and provided exemplary customer service! We highly recommend staying here and we will be back.

Well-maintained hot spring japanese style hotel with excellent amenities and services. Great view to Simatai Great Wall from the room. The staffs are doing their best to fulfill your needs and with an excellent response time. Breakfast are perfect with a lot of variation and well presented. Hot spring both in room and public are well maintained and cleaned with all your needs to enjoy hot spring holiday. The gym is small but well maintained and enough to keep you fit during holidays. We think the hotel is worth every penny you spent.

spacious and excellent service. during the off peak season, whole hotspring area was just only my family. nice night view of great wall!

The service was good. The staff were polite and helpful. However, the room was a bit too expensive compared to similar hotels.

Great getaway - really luxurious room with all the comforts.

Great stay at the Royal Hot Spring hotel and definitely a good spot to climb the Great Wall - Si Ma Tai due to its location. Hot spring bath tub in room and a Japanese style room and the service staffs was ready to serve and polite and try to assist us in all ways. Definitely recommended to book and stay.

Japanese style hotel with clean and nice view. Booked for two nights stay but need to cancel one night because my train was cancelled from xian due to wether. Hotel was nice to cancel my booking without any problem although the original term and condition say no cancellation 2 days before arriving. Will stay there again if have chance.

Hotel had a nice hot spring tub in our room, and the public hot spring pool was also very nice. The tatami was very kid friendly, but would have preferred all the rooms be on the same floor. One of the rooms’ tatami had a slight musty smell but not a big deal. Great location inside the water town and very close to the Simatai Great Wall cable car.

Great hotel Japanese style with hot spring

市區開過去很方便京承大廣一路高速，下高速就到。從停好車，接到服務中心，接到酒店，一路很順暢，服務也很到位，冬天還送了金山嶺滑雪的票，挺值的。酒店門臉很小，進去別有洞天，整體很安靜，房間很大很寬敞，私湯出水速度和温度都很好，公共温泉也沒什麼人。定的壽喜鍋晚餐，還有自助早餐都很豐盛。晚上的無人機表演也很贊，就是很冷……下次考慮帶全家再來！

頭一次入住御舍，整體三星半 先説顯而易見的優點：房間大、早餐豐盛、設施基本齊全、位置鬧中取靜。 再説缺點吧： 首先是服務，其他評價裏多次提到的一位前台接待的男士，不知道是不是同一人，冷冰冰的語調，晚上打電話問有沒有浴帽，説沒有，我説那需要的話怎麼辦？説可以要，不能一次説完嗎？要了兩個浴帽，結果送來一個浴帽一個棉片…… 再説温泉，比烏鎮會貴出一倍的原因不就是因為私湯嗎？晚上8點放水，到9點水放滿還是半涼不熱的，打電話還是前面那位男士接待，説就是這個温度，我説太冷了沒法泡，説聯繫人看看。過了十分鐘回電，讓半小時後再試試😓9點40試了試，水確實熱了不少，但是想到還要再放一個小時，直接放棄。 還有就是送我們過來的車，管家明確説了可以送到酒店門口，但是擺渡車衹給放到了車站，説自己走過去也沒多遠😓接的時候確實可以叫車到門口的。健身房估計沒什麼人用，所以沒看人值守，也沒有瑜伽墊。室內空調已經開到最大，但衹能保持在19度，最後加了一床被子。 綜上，對於2400多的房價來説……反正我不會再去了

淡季的古北水鎮還是很悠閑的，沒有了人頭攢動的喧鬧，可以根據自己的節奏溜溜噠噠，酒店人很少，温泉也是包場的節奏，前台那位戴眼鏡的男士服務很不熱情，表情讓人挺難受的，並不是要求服務多熱情，但對比另外兩位（一男一女），他可差的不是一星半點兒，除了這位以外，其他工作人員都非常專業。 御舍這家剛開業就來過，這幾年也陸陸續續都會來，位置很好，但是一些細節有點老舊了，比如電源沒有usb口這種，樓梯下的那間房隔音也是差了一些，整體來説對於家庭出行是個不錯的選擇。

不錯，挺好的。室內很温暖，泡湯好地方！服務挺好，有果盤和甜點，早餐精緻。房間也很大，適合家庭出遊享受生活！ 泡湯享雙人水果及甜品拼盤 御舍壽喜燒雙人餐

酒店鬧鐘取靜房間是日式風格的面積挺大複試能住 4 個人朋友聚會泡湯的好去處，服務相當到位給好評。早餐也不錯！很好的一次體驗推薦酒店裡有自己的私湯可以遙望長城夜景呦