Grand Hyatt Beijing at Oriental Plaza

We had a lovely stay. The staff were friendly and helpful. Room was clean and spacious and the breakfast buffet was fantastic as there were a lot of dishes to choose from not to mention the hotel’s accessibility to the shopping malls. Just one thing that we think might need improvement— the coffee at the breakfast area. The lady Barista who seemed to be the supervisor served us terrible coffee. We opted to have it from the coffee bar even if there were automatic coffee machines around, coz we wanted Oatmilk latte. (we are very much particular about our morning coffee) But she prepared it without paying attention — using the same frother cup with dairy milk!😌- Oatmilk not frothed enough- latte had lots of bubbles and was watery. (even the coffee cup had spilled coffee and I had to wipe it myself) it seems like a Little thing but should be given proper attention and service as this is Grand Hyatt Beijing.

Grand Hyatt Beijing in Dongcheng is an excellent choice for travelers seeking both comfort and convenience. Its prime location near two metro stations and within walking distance to Wangfujing makes it easy to explore the city. The views from the rooms are appealing, offering glimpses of the bustling main street, though some traffic noise can be heard. A highlight of the hotel is the impressive swimming pool, which boasts excellent facilities, making it a must-visit. The rooms are clean and feature soft, comfortable bedding, even if they show a bit of age. Breakfast options are decent, providing a wide range of food, although the menu could benefit from more frequent updates. While WiFi access is limited by China's Great Firewall, preventing some websites from being accessed, the overall experience at Grand Hyatt Beijing is highly enjoyable, making it a great option for visitors to the city.

The location is perfect, connected with shopping mall and subway station. The staff is extremely friendly and helpful. They let us leave the room at 4 pm instead at midday without additional charge. The English speaking lady and Mr. Allan at the reception are very professional.

Well the location is great. You get a bunch of food around. Hotel looks nice and is nice. Near to the forbidden city unfortunately was there at night couldn’t get it. Will stay here again. It’s pretty expensive but hey, location location location. Can’t complain, will stay again.

This was my first time staying at the Hyatt Beijing, as I usually stay at the Mandarin Oriental. Overall, it was a positive experience. While the service isn’t as refined as the Mandarin, you get what you pay for, right? That said, the reception staff and concierge were extremely helpful. I would stay at this hotel again for its convenience—it's close to major attractions like Tiananmen Square, the Forbidden City, and within a reasonable journey to the Great Wall of China. The hotel also offers great amenities, including a shopping mall below, an impressive pool oasis that’s perfect for children, and a well-equipped gym. To top it off, the hotel restaurant serves an excellent Beijing duck.

My girlfriend and I had wonderful time together in this hotel! Room was super clean, staff friendly, food delicious and the gym had lots of machines. Location is perfect, near national museum and forbidden city. A perfect spot for a lovely weekend with your partner:) 10/10