Park Hyatt Beijing

Park Hyatt Beijing recensioner

Park Hyatt Beijing

No.2 Jianguomen Outer Street, Chaoyang District, Beijing, 100022, ChinaVisa hotellinformation
Park Hyatt Beijing
Park Hyatt BeijingPark Hyatt BeijingPark Hyatt Beijing
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Gästrecensioner

4.6/5
Enastående
3197 recension
Verifierade recensioner
Läge och interiör4.7
Bekvämligheter4.6
Service4.6
Renlighet4.7
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Alla recensioner(3197)
Positiva recensioner(3106)
Recensioner med foton/video(1291)
Utsökt frukost(311)
Suverän kvällsutsikt(182)
Utmärkt pool(68)
Fantastisk rumslayout(55)
Nära tunnelbana(53)
Fantastiskt afternoon tea(28)
Negativa recensioner(91)
Shi
Deluxe-dubbelrum
Bodde på nov. 2024
Par
1 recension
5.0/5
Enastående
Publicerades 19 dec. 2024
Very good view with free upgrade to city view! Very appreciated.
Översätt
Svar från boendet: 尊敬的賓客:您好! 感謝您選擇下榻北京柏悦酒店,並抽出寶貴的時間與我們分享您的入住體驗。很高興看到您在北京柏悦酒店留下了難忘美好的回憶。北京柏悦酒店將持續為您打造營造“家外之家”的專屬下榻體驗。期待與您再次相會。
Dennis Laptev
1 King Size-säng med CITIC TOWER VIEW
Bodde på nov. 2023
Par
10 recension
5.0/5
Enastående
Publicerades 24 dec. 2023
Big thanks to Kevin Mario who made out stay feel like 5 start hotel, unfortunately front desk seems to be lacking training and communication skills. Hopefully next time they can do better.
Översätt
6/11
Svar från boendet: Dear valued guest, Thank you for taking the time to share your feedback about your recent stay at Park Hyatt Beijing. We greatly appreciate your kind words for our associate, Kevin Mario, who made your experience feel like a 5-star hotel. We will be sure to recognize his exceptional service and dedication. However, we are sorry to learn that your interaction with our front desk team did not meet your expectations. We understand the importance of efficient training and effective communication, and we apologize for any inconvenience caused. Rest assured, we take your feedback seriously, and we will address this matter with our team to ensure that such issues are not repeated in the future. We appreciate your understanding and patience, and we sincerely apologize for any inconvenience caused during your stay. We strive to provide exceptional service to all our guests, and we are committed to continuously improving our guest experience. Should your travels bring you back to Beijing, we would be grateful for another opportunity to exceed your expectations. Please do not hesitate to contact us directly if there is anything we can do to make your future stay more enjoyable. Once again, thank you for choosing Park Hyatt Beijing. We value your feedback, as it helps us to improve our services and enhance our guests' experiences. We hope to have the pleasure of welcoming you back soon. Warm regards, Park Hyatt Beijing Management
John lee tai wei
1 King Size-säng med utsikt över CHANG'AN AVENUE
Bodde på aug. 2023
Affärsresenärer
3 recension
5.0/5
Enastående
Publicerades 7 sep. 2023
Great very nice hotel and good location . Heart of CBD good for biz trip
Översätt
Svar från boendet: 尊敬的賓客您好,感謝您選擇入住北京柏悦酒店。感謝您對於酒店入住的整體體驗給予的良好評價,得知您在此度過了一段舒適、愉悦的時光,讓我們倍感榮幸。我們會努力做到更好,期待您的下次入住 。——北京柏悦酒店敬上
Gästanvändare
2 enkelsängar med utsikt över Chang'an Avenue
Bodde på aug. 2023
Familj
9 recension
4.7/5
Otroligt
Publicerades 22 sep. 2023
Thanks Jerry for the tourist advice, Sara the housekeeping lady, and Mika for the check out gift beg. Johnson
Översätt
Svar från boendet: Dear guest, thank you for choosing Park Hyatt Beijing and for taking the time to tell us about your experience. we are very pleased that you enjoyed your stay with us in so many aspects. It is a such a great pleasure for us to have you as our guests here. Thank you again for choosing Park Hyatt Beijing and your valuable feedback! Should you need any further assistance, we are at your disposal. ___Warm greeting from the Park Hyatt Hotel in Beijing.
TimeToFly
1 King Size-säng med CITIC TOWER VIEW
Bodde på apr. 2023
Affärsresenärer
15 recension
4.0/5
Mycket bra
Publicerades 13 juli 2023
Everything was great except the service from the front desk which was terrible really.
Översätt
Svar från boendet: Dear valued guest: Thank you for taking the time to share your feedback with us. We truly appreciate your kind words about your overall experience at Park Hyatt Beijing. It is heartwarming to know that you enjoyed your stay with us. We sincerely apologize for the disappointing experience you had with our front desk service. We understand that the service you received did not meet your expectations, and for that, we are truly sorry. Your feedback is extremely important to us as it helps us identify areas for improvement. We would like to assure you that we take your comments seriously, and we will be addressing this issue with our front desk team to ensure that this does not happen again in the future. Our goal is to provide exceptional service to all of our guests, and we regret that we fell short in this instance. Once again, we apologize for any inconvenience caused, and we hope that this experience will not deter you from choosing Park Hyatt Beijing in the future. We truly value your patronage and we look forward to welcoming you back for a more enjoyable stay. Warm regards, Park Hyatt Beijing.
Alyona 娜娜
Deluxe-dubbelrum
Bodde på sep. 2022
Affärsresenärer
12 recension
5.0/5
Enastående
Publicerades 28 okt. 2022
Thank you for this amazing staycation😍🥰
Översätt
6/7
Svar från boendet: Dear Guest, We very much appreciate you taking your time to write such a positive review about your recent stay with us and are thrilled to hear you enjoyed your time at Park Hyatt Beijing. We pride ourselves on welcoming all guests as if to the home of a dear friend and we look forward to having the chance to welcome you back soon. Warm regards, Personal Butler Chloe Sun
MANDY
1 King Size-säng med utsikt över CHANG'AN AVENUE
Bodde på feb. 2023
Affärsresenärer
35 recension
5.0/5
Enastående
Publicerades 25 maj 2023
5 star grade hotel , location and services is good . nice , food is good
Översätt
Svar från boendet: 尊敬的賓客:您好!感謝您下榻北京柏悦酒店。很高興看到您對酒店團隊的服務表示肯定與認可,這也是柏悦品牌對“家外之家”服務的追求,我們希望每一位顧客都能感到誠心如意。酒店踞於長安街沿線最高的建築——北京銀泰中心,是俯瞰京城城市景觀的佳地。願您在享受北京柏悦給您提供優質服務的同時,盡情享受京城美景。在這裏請允許我代表酒店團隊祝您生活愉快,幸福安康,並期盼您與家人的再次光臨,我們的同事們將繼續為您提供更優質的服務。————賓客體驗部karina
Gästanvändare
Deluxe-dubbelrum
Bodde på jan. 2023
Annat
3 recension
5.0/5
Enastående
Publicerades 19 feb. 2023
Recommend hotel need to improve breakfast experience
Översätt
Lash
Deluxe-dubbelrum
Bodde på maj 2023
Affärsresenärer
16 recension
5.0/5
Enastående
Publicerades 17 aug. 2023
Top class accommodation
Översätt
Svar från boendet: Dear valued guest, Thank you for taking the time to share your feedback about your recent stay at Park Hyatt Beijing. We are thrilled to hear that you found our accommodation to be top class. Providing exceptional service and creating memorable experiences for our guests is our utmost priority. We truly appreciate your kind words and your recognition of our efforts. It is our goal to ensure that each guest feels comfortable and well taken care of during their stay with us. Your positive feedback motivates us to continue delivering the highest level of service. We hope to have the pleasure of welcoming you back to Park Hyatt Beijing in the future. Should you have any further requests or inquiries, please do not hesitate to reach out to our team. Warm regards—— Park Hyatt Beijing
Gästanvändare
1 King Size-säng med utsikt över CHANG'AN AVENUE
Bodde på juli 2023
Ensamresenärer
8 recension
5.0/5
Enastående
Publicerades 14 sep. 2023
A M A Z I N G !
Översätt
Svar från boendet: 尊敬的賓客:您好! 感謝您選擇下榻北京柏悦酒店並抽出寶貴的時間與我們分享您的入住體驗,很高興看到您對此次入住非常滿意,誠摯的希望您可以繼續支持和選擇北京柏悦酒店,我們期待再次為您提供優越的柏悦體驗,期待您的再次蒞臨!——北京柏悦酒店敬上
Zzzarr
Deluxe-dubbelrum
Bodde på feb. 2024
Ensamresenärer
13 recension
5.0/5
Enastående
Publicerades 15 maj 2024
nice!
Översätt
Svar från boendet: 尊敬的賓客:您好!非常感謝您對北京柏悦酒店的喜愛和支持,很榮幸為您提供了此次愉快的入住體驗。北京柏悦酒店團隊始終竭盡全力地為每一位客人營造賓至如歸的體驗,使客人解鎖無與倫比的感受。希望在下次入住時,能再次為您帶來更加舒適且優質的服務,期待您的再次蒞臨!祝您:生活愉快,工作順心!——北京柏悦酒店敬上
taylor
1 King Size-säng med utsikt över CHANG'AN AVENUE
Bodde på dec. 2022
Affärsresenärer
58 recension
5.0/5
Enastående
Publicerades 3 jan. 2023
Nice hotel! Nice service!
Översätt
Gästanvändare
Deluxe-dubbelrum
Bodde på maj 2023
Affärsresenärer
41 recension
5.0/5
Enastående
Publicerades 8 aug. 2023
recommended!
Översätt
Svar från boendet: 親愛的顧客您好, 非常感謝您對我們酒店的正面評價!我們很高興您對我們的服務感到滿意.希望在不久的將來能夠為您提供更好的服務並收穫您五星的好評。 再次感謝您的寶貴意見,我們期待您的再次光臨。 願您有美好的一天!——北京柏悦酒店敬上
amylui643
2 enkelsängar med utsikt över Chang'an Avenue
Bodde på dec. 2022
Familj
11 recension
5.0/5
Enastående
Publicerades 17 mars 2023
Perfect service
Översätt
Xizhuoliang
1 King Size-säng Tornutsikt
Bodde på dec. 2024
Familj
13 recension
5.0/5
Enastående
Publicerades 27 jan. 2025
酒店位於北京市的CBD,延續了柏悦的傳統,隱隱於市。在銀泰大廈內裏一個角落。從計程車下來,禮賓便已取下你的行李,再見他們已是在房間裏。大堂位於63層,出電梯可以看到高挑的大堂。check in效率不錯。提前了許多天,賓客服務的clint便已來電諮詢我這邊的需求,入店後,房間的歡迎禮以及小孩子的洗漱用品已經準備高。柏悦的裝修一向高冷。北京柏悦的房間還相對温暖一點。床鋪乾淨,舒適。恆温泳池乾淨舒服,健身房設備充足。早餐選擇豐富,出品也相當不錯。這次入住時間雖短,但是還是很滿意的。
Översätt
6/20
Svar från boendet: 親愛的客人, 非常感謝您選擇北京柏悦酒店並分享您的體驗!我們很高興得知您對我們的服務感到滿意,尤其是Clint的用心服務讓您印象深刻。我們始終致力於為每位客人提供優質的服務,您的讚美是我們最大的動力。 期待您的再次光臨,我們會繼續努力,確保您每次入住都能享受到最好的體驗。 祝您生活愉快! 北京柏悦酒店 敬上