Sheraton Grand Beijing Dongcheng Hotel

Sheraton Grand Beijing Dongcheng Hotel recensioner

Sheraton Grand Beijing Dongcheng Hotel

36 North Third Ring Road East, Dongcheng District, Beijing, 100013, ChinaVisa hotellinformation
Sheraton Grand Beijing Dongcheng Hotel
Sheraton Grand Beijing Dongcheng HotelSheraton Grand Beijing Dongcheng HotelSheraton Grand Beijing Dongcheng Hotel
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Gästrecensioner

9.4/10
Enastående
1605 recension
Verifierade recensioner
Läge och interiör9.5
Bekvämligheter9.4
Service9.3
Renlighet9.5
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Alla recensioner(1605)
Positiva recensioner(1559)
Recensioner med foton/video(180)
Vänlig personal i receptionen(109)
Lätt att ta sig runt(92)
Utsökt frukost(90)
Elegant miljö(85)
Nära tunnelbana(20)
Fantastisk rumslayout(12)
Utmärkt pool(9)
Lyxigt(8)
Negativa recensioner(46)
Little Bunny Star
Executive Family Room (2 Beds)
Bodde på feb. 2025
Res med vänner
1 recension
10.0/10
Enastående
Publicerades 27 mars 2025
Service is great. Location is also good near to subway. There are department store nearby.
Översätt
Svar från boendet: 尊敬的賓客，您好！感謝您選擇北京金隅喜來登酒店並抽出寶貴時間分享您的入住體驗。您提到酒店地理位置優越是酒店服務的一大亮點。酒店位於北京市主城東城區，東城區是北京文物古蹟最為集中的區域，著名的新北京十六景中的“天安麗日”、“紫禁夕暉”，古老而又神祕的祕宗禪林雍和宮、元明清三代的最高學府國子監，“左祖右社”的太廟、社稷壇、探索天空奧祕的北京古觀象台、鳴金擂鼓報時台的鐘鼓樓、正氣浩存的文天祥祠、北大紅樓等早已名揚海內外，此外還有毛澤東、茅盾、老舍、宋慶齡等一批名人故居都坐落於東城區。您提到的下次還會入住，也希望酒店的便利交通為您下次旅行提供更多的選擇，相信您的認可是我們不斷進步的動力，期待您的再次光臨，祝您生活愉快！
Myagmar Erkhbayar
Rum Prestige King
Bodde på apr. 2025
Familj
1 recension
10.0/10
Enastående
Publicerades 5 maj 2025
This is my first time in Sheraton hotel. It was really good. I appreciate the front desk manager, Lulu. She was really nice and helpful. The hotel was in excellent condition. We will definitely back to the Sheraton. See you soon☺️
Översätt
Svar från boendet: 感謝您入住北京金隅喜來登大酒店並對酒店給予肯定。我已經將您對我們工作的肯定和讚揚與同事們分享，我相信我們同事定會備受鼓舞。您的鼓勵是酒店全體員工服務的動力，我們將繼續為客人提供最優質最難忘的服務體驗。期待您再次光臨北京金隅喜來登大酒店。
lcbedheader
Tvåbäddsrum Prestige
Bodde på aug. 2024
Affärsresenärer
9 recension
9.5/10
Otroligt
Publicerades 27 sep. 2024
It's an experience. From the moment you step into the grand lobby, you're enveloped in an atmosphere of opulence and impeccable service. The staff is incredibly attentive, anticipating your needs before you even have to ask. The rooms are a haven of comfort and style. Each one is spacious and beautifully appointed, with luxurious amenities like plush bedding, marble bathrooms, and breathtaking views. The hotel's dining options are equally impressive.. Overall, my stay was truly unforgettable.
Översätt
Svar från boendet: Dear guest,We are delighted to hear that your stay with us was an unforgettable experience. Thank you for your kind words about our grand lobby, impeccable service, attentive staff, comfortable and stylish rooms, and impressive dining options.We strive to create an atmosphere of luxury and comfort for all our guests, and it is rewarding to know that we succeeded in making your stay truly memorable. We look forward to welcoming you back again soon for another exceptional experience.Best regards
Askar
Deluxe-rum (2 sängar)
Bodde på okt. 2024
Ensamresenärer
10 recension
10.0/10
Enastående
Publicerades 30 nov. 2024
Very nice.
Översätt
Svar från boendet: 尊敬的客人，衷心感謝您對我們服務的高度稱讚以及對環境整潔的認可。我們始終將顧客的體驗放在首位，每一位員工都秉持着專業與熱忱，竭盡全力為您提供無微不至的服務。能得到您“非常好”的評價，是對我們團隊莫大的鼓舞。我們會繼續保持並不斷提升，以更優質的服務和更潔凈的環境迎接您的再次到來，不辜負您的信任與期待。北京金隅喜來登酒店全體員工祝您生活愉快！
Gästanvändare
Executive Rum (King Size Säng)
Bodde på juli 2024
Par
10 recension
8.0/10
Mycket bra
Publicerades 7 okt. 2024
Decent enough hotel. We stayed at the club lounge and it was pretty good. Food wasn't amazing but ok for a typical Chinese hotel. Drinks were good. Nothing immediately in the vicinity of the hotel but it's a good base, especially to walk around the drum tower and the surrounding hutongs which is a short didi ride away. Fairly good value for money.
Översätt
Svar från boendet: Dear guest,Thank you for your review! We are glad to hear that you had a decent stay at our hotel club lounge. We apologize if the food didn't meet your expectations completely. We will take your feedback into consideration and strive to improve our offerings. While there may not be immediate attractions nearby, we are happy that our location served as a good base for you to explore the drum tower and surrounding hutongs. We always aim to provide good value for money, and your feedback reaffirms our efforts. We hope to welcome you back again soon.Best regards
Gästanvändare
Rum Deluxe King
Bodde på mars 2025
Ensamresenärer
4 recension
9.5/10
Otroligt
Publicerades 13 apr. 2025
Great hotel. Highly recommended.
Översätt
Svar från boendet: 感謝您入住北京金隅喜來登大酒店並對酒店給予肯定。非常開心收到您的妙贊，誠摯的邀請您再次光臨，您的鼓勵對我們更是莫大的鼓舞，我們下次不見不散，祝您身體健康，幸福快樂！
Gästanvändare
Executive Room (2 sängar)
Bodde på maj 2024
Familj
2 recension
9.5/10
Otroligt
Publicerades 16 juni 2024
Good service and friendly staff. This is the 3rd time I take this hotel. Excellent.
Översätt
Svar från boendet: 感謝您入住北京金隅喜來登大酒店並對酒店給予肯定。非常開心收到您的妙贊，誠摯的邀請您再次光臨，您的鼓勵對我們更是莫大的鼓舞，我們下次不見不散，祝您身體健康，平安快樂！
Gästanvändare
Deluxe-rum (2 sängar)
Bodde på mars 2024
Res med vänner
8 recension
10.0/10
Enastående
Publicerades 6 apr. 2024
The hotel was very beautiful and smelled great. The concierge, front desk, and dining employees were kind and helpful. I would stay here again and recommend it to others. Also, the breakfast buffet was delicious.
Översätt
Svar från boendet: 感謝您入住北京金隅喜來登大酒店並對酒店給予肯定。非常開心收到您的妙贊，誠摯的邀請您再次光臨，您的鼓勵對我們更是莫大的鼓舞，我們下次不見不散，祝您身體健康，平安快樂！
Daniel
Rum Deluxe King
Bodde på sep. 2024
Affärsresenärer
2 recension
9.5/10
Otroligt
Publicerades 3 okt. 2024
Clean hotel, staff is nice, breakfast delicious
Översätt
Svar från boendet: Dear guest,Thank you so much for your kind words! We are delighted to hear that you found our hotel clean, our staff nice and our breakfast delicious. We strive to provide a pleasant experience for all our guests and your feedback encourages us to keep up the good work. Looking forward to you back again soon.Best regards,
Anonym användare
Rum Prestige King
Bodde på apr. 2024
Par
3 recension
8.5/10
Mycket bra
Publicerades 6 maj 2024
Service was excellent. The credit card reader might be too old.
Översätt
Svar från boendet: 感謝您入住北京金隅喜來登大酒店並對酒店做出評價。我們非常注重您的入住體驗。您所説的信用卡刷卡機問題我們已經反饋給相關部門，相信您的評價會督促我們能為您帶來更多更好的服務，也正是有了像您這樣忠誠的客人對我們的反饋我們會更努力做好賓客服務，祝您工作順利，生活愉快！
wschin2020
Rum Prestige King
Bodde på dec. 2023
Par
17 recension
10.0/10
Enastående
Publicerades 26 jan. 2024
Grand and luxury hotel. Service is tip top and environment is very nice.
Översätt
Svar från boendet: 感謝您入住北京金隅喜來登大酒店並對酒店給予肯定。非常開心收到您的妙贊，誠摯的邀請您再次光臨，您的鼓勵對我們更是莫大的鼓舞，我們下次不見不散，祝您身體健康，平安快樂！
YGO
Deluxe-rum (2 sängar)
Bodde på sep. 2023
Res med vänner
3 recension
9.5/10
Otroligt
Publicerades 28 okt. 2023
When entering the hotel I was greeted by Leo at the front desk and he was very helpful throughout the process and also helped link my membership to the room as I had forgotten to do so. Although there was a small issue with the room, after bringing it up to the front desk they were very prompt in solving the issue and apologetic showing their sincerity. Was overall a good experience.
Översätt
Dr. Richard Allen Arriola Ramos
Executive Room (2 sängar)
Bodde på sep. 2022
Familj
7 recension
10.0/10
Enastående
Publicerades 5 okt. 2022
One of the best place we’ve stayed. They are very accommodating and helpful. They have a nice executive lounge for executive guests. We love their breakfast. They also have spacious swimming pool. Thank you so much for the lovely experience.
Översätt
Svar från boendet: Dear Guest, Warm greetings from the Sheraton Grand Beijing Dongcheng Hotel and thank you for your feedback in relation to your recent stay with us. We will consistently to provide you a memorable experience with high quality of service and we are looking forward to see you at Sheraton Grand Beijing Dongcheng Hotel!
Sascha
Deluxe-rum (2 sängar)
Bodde på apr. 2023
Affärsresenärer
59 recension
8.0/10
Mycket bra
Publicerades 27 maj 2023
Hotel is in good position, very quick checkin and checkout.
Översätt
Svar från boendet: 感謝您入住北京金隅喜來登大酒店並對酒店給予肯定。非常開心收到您的妙贊，交通便利為您的出行提供方便。酒店周邊的超市商場便利。我們非常歡迎您可以帶着家人來酒店日餐廳、中餐廳以及班尼意大利餐廳，我們有清淡的飲食，豐盛的廣式點心自助都值得一試呢！ 尊敬的客人誠摯的邀請您再次光臨，您的鼓勵對我們更是莫大的鼓舞，我們下次不見不散，祝您身體健康，平安快樂！
Anonym användare
Rum Deluxe King
Bodde på sep. 2022
Res med vänner
13 recension
7.0/10
Publicerades 30 okt. 2022
Checking in was difficult, being asked multiple times when I arrived in China. I told the staff and showed them in my passport the date and stamp but I guess they didn’t believe me, was then asked the same question about 5 times.
Översätt
Svar från boendet: Dear Guest, Warm greetings from the Sheraton Grand Beijing Dongcheng Hotel and thank you for your feedback in relation to your recent stay with us. Please accept our sincere apologies for the inconvenience caused to you. We understand that we still have work to do to continuously improve our service quality standards and service delivery consistency. Certainly, your valuable comments will benefit us in our growth and service enhancement. We do hope that we may have a chance to welcome you back to Sheraton Grand Beijing Dongcheng Hotel sometime in the near future, which will give us another chance to provide a more satisfying and memorable experience to you.