Beijing Tiananmenwangfujing Manxin Hotel

The location was great! Most of the attractions were nearby and reachable from the subway. Another important point. The famous Roasted Duck was just next door. You can choose the timing with less crowd.

Honest opinion, this hotel not worth the price. Dirty stain on the floor, shower holder and window. Hotel room 19m² but seems like smaller than hotel in Qianmen 16 m². Trip.com published room include welcome gift, fruits and check out gift. But they didn't give until I went to claimed from the cust service. I told the customer service guy to arrange robot to deliver to me fruits and welcome gift. They doesn't practice good communication skills even though we can speak little bit Chinese. I wanted the robot to deliver fruits but waited for more than 30 minutes. When I text WECHAT to customer service, the guy said robot came to my door but I didn't pick up , so robot went down. He blamed me for didn't pick up the phone call. We didn't receive any calls or door bell ring. When we checked the phone, we saw it's not properly attach on the socket. I told him to come in see himself but he refused. We didn't touched anything once we checked in. Could be cleaner mistake when change bedsheet near to it. The customer service guy came to my door with the fruits spoken to me aggressively. I try to calm down to explain, he seems like not listening my explanation . It's my bad experience in Tiananmen Wangfujing Manxin Hotel. Hotel toilet not automatic flush, only automatic can wash your butt. Curtains is auto open by pressing the button. Customer service's face never smile and greet everyone walk in to the hotel. Nothing to shout out for me. I feel Japan and Malaysia's hotels service is the best and should take as good example.

Stayed here for 3 nights. Hospitality good, just the room a bit small. But, Location at the center of attractions; Forbidden City & Wang fujing Pedestrian street. Subway is just 5 minutes away.

Very welcoming and friendly staff that helped us to get started for our Beijing trip with recommendations and how to get around our planned places. Also helps to take queue number for shijiminfu that is just next door. Gave us complimentary breakfast for one of the days to try out. Top floor has free laundromat.

Hotel location is awesome! Walking distance to the Forbidden City! Hotel service was awesome too, easy to deal with. Highly recommend

The hotel service were top notch from the first day I stayed there. I got to the place late and got a less desired room. I requested to change room and was inform the hotel is fully booked for the night and the staff assured me they will help me to change room the next day. The next morning I receive a call from the hotel staff informing me the room was ready. The housekeeping staff surprised us by cleaning our luggage as it was dirty. The location is really convenient and closed to a lot of shopping places and Forbidden City. There is a famous Peking Duck Restaurant beside the hotel and the staff offered to help us take a queue number as it the waiting time could be long. I would totally recommend the hotel and will stay here again if I’m going to Beijing.