Lavande Hotel (Beijing Summer Palace Agricultural University shop) recensioner
Lavande Hotel (Beijing Summer Palace Agricultural University shop)
Building 38, BaiwangJiayuan, malianwa North Road, Haidian District, Beijing, ChinaVisa hotellinformation
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1 natt
Gästrecensioner
9.6/10
Excellent
1709 recension
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Verifierade recensioner
Läge och interiör9.6
Bekvämligheter9.6
Service9.6
Renlighet9.7
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Alla recensioner(1709)
Positiva recensioner(1676)
Recensioner med foton/video(138)
Elegant miljö(158)
Vänlig personal i receptionen(130)
Rofyllt och bekvämt(110)
Lätt att ta sig runt(102)
Praktisk parkering(78)
Utsökt frukost(58)
Utmärkt för affärsresor(56)
Nära tunnelbana(24)
Negativa recensioner(33)
Gästanvändare
Superiorrum med King Size-säng
Bodde på sep. 2024
Par
5 recension
8.0/10
Mycket bra
Publicerades 27 okt. 2024
Not far the summer palace by car, so great location!
Very surprised with the music in the shower, it was nice !
However, the room did not have windows, and there are blue lights on the switches all over the room, so there is no complete dark to sleep.
Also, the restaurant is below first floor, so no natural lighting for breakfast. A little deceiving.
Översätt
Svar från boendet: 尊敬的客人,非常感謝您對我們酒店的點評。我們非常重視您的反饋,對於您在入住期間遇到的問題,我們深表歉意。首先,我們非常高興您對我們酒店的地理位置和淋浴音樂的體驗感到滿意。但是,我們也非常抱歉您在房間內沒有窗户和藍色燈光開關的問題給您帶來了不便。對此我們深感抱歉。同時,我們也非常抱歉早餐餐廳沒有自然光線的問題給您帶來了困擾。這是我們酒店自身的原因,為了解決您的問題,我們已經採取了具體的整改措施。我們將在房間內增加遮光窗簾,以便客人更好地休息。此外,我們也會在早餐餐廳增加照明設備,以提供更好的用餐環境。最後,我們再次向您表示歉意,並希望您能夠再次光臨我們的酒店。如果您有任何其他問題或需求,請隨時聯繫我們的工作人員,我們將竭誠為您服務。
Siew Meng
Superiorrum med King Size-säng
Bodde på juli 2024
Bokat för andra
7 recension
8.5/10
Mycket bra
Publicerades 18 aug. 2024
Booked for my daughter and she is pretty happy with it. The only complaint was the room was too small and she couldn't have her suitcases opened and have room to walk around.
Översätt
Svar från boendet: Dear guests, thank you very much for your feedback. We are glad to hear that your daughter is satisfied with our hotel, but at the same time, we are also very sorry that the room is too small, causing inconvenience to your daughter. Our hotel has always been committed to providing guests with a comfortable accommodation experience, but we did not meet your expectations in this stay. We feel very sorry, and we will pay more attention to the needs of guests in the future service to ensure that every guest can enjoy our high-quality service. Thank you again for your feedback. We attach great importance to your comments. We hope you can visit our hotel again so that we can provide you with better services.
Gästanvändare
Superiorrum med King Size-säng
Bodde på juni 2024
Res med vänner
3 recension
9.5/10
Otroligt
Publicerades 30 juli 2024
The location is good, close to what I wanted. The breakfast is ok. I do not like the setting up of wifi. I cannot use the wifi because I do not have sgeng fen zheng.
Översätt
Svar från boendet: Dear guests, thank you very much for your comments and feedback on our hotel. We attach great importance to your opinions and suggestions,and we apologise for the questions you mentioned in the comments. First of all, we would like to thank you for your recognition of the geographical location of our hotel. We have always been committed to providing guests with aconvenient accommodation experience. At the same time, we are also very sorry that you are not satisfied with our WiFi settings which has caused you inconvenience. We deeply reflect on the problem of our hotel itself. We will strengthen training and management to ensure that similar problems do not occur again. In response to the problem you mentioned that WiFi reguires lDcard registration,we understand that this is to ensure the network security and information security of guests, but we also understand your troubles. We have taken measures to provide other network access methods for guests without ID cards to ensure that your network is unimpeded. Finally, we apologise to you again and promise to take specific measures to ensure that similar problems do not occur again. We hope that you can visit our hotel again, and we will serve you wholeheartedly, so that you can feel our sincerity and care.
Gästanvändare
Superiorrum med King Size-säng
Bodde på okt. 2024
Res med vänner
1 recension
10.0/10
Enastående
Publicerades 26 nov. 2024
Excellent hotel
Översätt
Svar från boendet: My darling,自然 亲和 真诚是小麗的服务理念~千言万语汇成一句话,感谢您茫茫酒店选择小麗,感谢您的用心发现和用心分享,自然 亲和 真诚是小麗的服务理念~欢迎再回来
Ziyoudechengzi
Superiorrum med King Size-säng
Bodde på feb. 2023
Affärsresenärer
2 recension
10.0/10
Enastående
Publicerades 6 mars 2023
NICE!
Översätt
Svar från boendet: 客官真是惜字如金啊,哈哈!不過從您的字裡行間小麗依然能夠感受到您對我們的喜愛,