ECHARM HOTIE（Beijing West Railway Station South Plaza store) recensioner

Name: ECHARM HOTIE（Beijing West Railway Station South Plaza store)
Address: 1st floor, building 27, Lianhuachi Nanli, Fengtai District, Beijing, China, 1st floor, building 27, Lianhuachi Nanli, Mainland, Kina
Rating: 9.5

ECHARM HOTIE（Beijing West Railway Station South Plaza store)

1st floor, building 27, Lianhuachi Nanli, Fengtai District, Beijing, ChinaVisa hotellinformation

Kontrollera tillgängliga rum för dina resedatum

Vi erbjuder prisgaranti

Incheckning

1 natt

Utcheckning

Rum och gäster

Gästrecensioner

9.5/10

Enastående

805 recension

Verifierade recensioner

Läge och interiör9.5

Bekvämligheter9.4

Service9.6

Renlighet9.5

Filtrera efter:

Sortera efter:

Alla recensioner(805)

Positiva recensioner(789)

Recensioner med foton/video(69)

Praktiskt läge(115)

Elegant miljö(65)

Utmärkta bekvämligheter(65)

Vänlig personal i receptionen(65)

Lätt att ta sig runt(63)

Rofyllt och bekvämt(45)

Skulle gärna bo här igen(16)

Nära tunnelbana(12)

Negativa recensioner(16)

Ralf

Mysigt 1-bäddsrum

Bodde på jan. 2025

Affärsresenärer

1 recension

9.5/10

Otroligt

Publicerades 2 mars 2025

Great location, close to Bejing West train station and room is well designed. Bed is comfy. Walls a bit thin so you may here the neighbours. Very good staff. Cleaning ladies are helpful and fast. The staff at the reception helped me with finding a tailor, buying tickets for the the forbidden city,…. Great staff. Price is very good for the package you get from my pov. The park around the corner invites for walks and getting some rest from the city life.

Översätt

Svar från boendet: 哇哦，感謝小主的好評，特別的愛一定要給特別的您，看到您的評價，宜寶真的很開心，很高興能得到您對酒店的認可，願我們百倍用心換您十分滿意~希望小主下次一定要來喲

jacques

Mysigt 1-bäddsrum

Bodde på feb. 2025

Par

25 recension

9.0/10

Utmärkt

Publicerades 13 mars 2025

We choose this hotel because it's near the train station (10-15 minutes walking). Room is nice. Staff does not speak english but you get a one pager with all the necessary informations.

Översätt

Svar från boendet: Thank you for sharing your experience with us! We’re thrilled to hear that you chose our hotel for its convenient location near the train station and that you enjoyed the comfort of your room. We also appreciate your kind understanding regarding our staff’s language limitations. To ensure our guests have all the necessary information, we provide a one-page guide, and we’re glad it was helpful during your stay. If there’s anything else we can do to make your experience even better in the future, please don’t hesitate to let us know.We hope to welcome you back soon for another pleasant stay!

Gästanvändare

Mysigt 1-bäddsrum

Bodde på sep. 2024

Ensamresenärer

1 recension

10.0/10

Enastående

Publicerades 4 okt. 2024

Awesome location, easy walking distance to the Beijing west train station. The staff was super friendly and also spoke a bit of English which was great, the rooms were super clean and staff take your luggage to your room for you. Recommend this stay.

Översätt

Svar från boendet: The hotel is very happy to receive your comments and hope you will come again.

Bilgguun

Mysigt 1-bäddsrum

Bodde på jan. 2025

Ensamresenärer

6 recension

10.0/10

Enastående

Publicerades 18 feb. 2025

I really loved this hotel. Especially hotel staffs

Översätt

KT SUNIL

Standard Room - Atrium-View (Double Bed)

Bodde på feb. 2024

Affärsresenärer

7 recension

5.0/10

Publicerades 28 mars 2024

Communication with front desk people very difficult, only two of them are English speaking, but helpful and courteous

Översätt

Svar från boendet: 尊敬的客人您好，很抱歉沒能給您帶來良好的入住體驗，我們也努力提升外文接待能力，歡迎您下次再來！

Gästanvändare

Mysigt 1-bäddsrum

Bodde på juni 2024

Par

1 recension

10.0/10

Enastående

Publicerades 16 juli 2024

Everything Fine - good Location near railway

Översätt

Anonym användare

Mysigt 1-bäddsrum

Bodde på mars 2025

Annat

16 recension

1.0/10

Publicerades 9 apr. 2025

入住過程中，前台與保安的服務態度讓我倍感失望，他們缺乏基本的禮貌與專業服務意識，給我帶來了不好的第一印象。此外，房間內的電視存在故障，維修人員前來處理，耗時20分鐘仍未修好。更過分的是，他進門時態度傲慢，聲稱要“教我怎麼調” ，最終卻將電視未修好的責任歸咎於我，可自始至終我都未對電視進行任何不當操作。此次入住體驗大打折扣，希望酒店方能夠嚴肅對待這些問題，對相關人員進行批評教育和培訓，提升服務水平。

Översätt

Svar från boendet: 您好！非常感謝您選擇入住我們酒店，並對我們的服務提出寶貴意見。對於您在入住期間遇到的不愉快體驗，我們深感歉意，這確實不符合我們一貫的服務標準。關於新來的保安的服務態度問題，我們已第一時間向相關部門反饋，並將加強該員工禮儀與職業素養的培訓，確保每位客人都能感受到熱情與專業的服務。對於電視故障及維修人員的不當言行，我們深表遺憾，已聯繫工程部門核查設備問題，並對該員工進行了嚴肅批評，後續將優化維修流程與溝通方式，避免類似情況再次發生。