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Verifierade recensioner
Läge och interiör9.7
Bekvämligheter9.6
Service9.7
Renlighet9.7
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Anonym användare
Den Guest Room King Bed
Bodde på dec. 2024
Par
1 recension
10/10
Enastående
Publicerades 3 jan. 2025
A very nice stay, although the room is quite small but it is nice! They gave us a free room upgrade with the help of their app, and they were very polite. Kept asking us if the room is okay.
Översätt
Svar från boendet: 尊敬的賓客您好:感謝您入住桔子水晶北京天壇酒店,能得到您的讚美我們非常開心,每一位賓客都是我們的家人,我們會繼續努力,創造更多的閃光點讓每一位賓客都滿意而歸,誠邀您再次光臨。(總經理:張金花)
Gästanvändare
Den Guest Room King Bed
Bodde på dec. 2024
Familj
1 recension
10/10
Enastående
Publicerades 4 jan. 2025
Excellent experience. We got upgraded to the bigger room during check with free breakfast and king size beds.
The receptionist Xiao Wei is extremely helpful and answered all the questions we had and any queries about room service.
I would recommend this hotel to anyone especially family with kids.
Översätt
Svar från boendet: 尊敬的賓客,您好! 感謝您能入住桔子水晶天壇酒店並分享您的入住體驗,我們一直秉承着為每一位賓客 提供熱情周到,恰到好處的全新服務理念,温暖而愉快的問候,及時熱情地響應客人需求,一直是我們奉行的有温度的服務準則,期待您的下次光臨。祝您生活愉快!(總經理:張金花)
Daphnemx88
Den Guest Room King Bed
Bodde på okt. 2024
Par
6 recension
10/10
Enastående
Publicerades 26 nov. 2024
Thanks to the staff that free upgrade my room . Love their audio control and the food delivery robot, this really makes my life easier !
Översätt
Svar från boendet: 尊敬的賓客您好,非常感謝您對桔子水晶北京天壇酒店。酒店位於南二環,距離地鐵站步行3分鐘。上午可以到天壇公園呼吸一下新鮮空氣,也可漫步周邊體驗北京小吃,下午可以坐地鐵到王府井感受時尚,晚間10分鐘步行到天壇公園看夜間的北京,住在桔子水晶天壇酒店,讓您到哪裡都不遠。期待與您再次相遇,創造更多的驚喜與美好!(總經理:張金花)
William Beta
Executive rum king size säng - stadsvy
Bodde på apr. 2025
Ensamresenär
2 recension
6.5/10
Publicerades 26 maj 2025
I feel like the reviews on this hotel and I'd say most trip.com hotels are totally over rated. All the written reviews gave glowing descriptions, I'm not sure why other than great hotel staff. Crystal Orange had a 9.7 rating which should be near perfect. They are far from it.
The hotel is need of an outside facelift, the building looks like it hasn't had any exterior maintenance for decades. The interior is truly dated but I will say that the original concept carried throughout the lobby, dining room and rooms was kind of cool, but for the 80's. For the most part interior maintenance has been good. Everything works, everything inside is just a little worn but totally usable. The staff are the stars of this hotel, they are kind, helpful and determined to make you feel at home, not just the front desk but cleaning and restaurant as well. Breakfast was decent, even if you aren't Chinese you'll find something good to get your day going.
For me I will say the big negative is the neighborhood. It is a very locals living area with many quick food places and absolutely nothing to attract a tourist. I had several conversations with locals who were truly kind and inquisitive. That has been my experience throughout China.
If you stay here you'll need an 30 minute to 1 hour car ride to get somewhere interesting.
Crystal Orange cost twice what I'm paying in Chengdu for a luxurious 500 sq ft. apartment hotel that has more amenities than I've ever experienced in a hotel.
Just saying.
Översätt
Svar från boendet: 尊敬的賓客,您好!非常感謝您的入住和詳細點評。正是如您一樣的客人對我們的不斷關心和督促,才能使我們不斷發現工作中的問題,獲得改正和不斷進步。從您的點評中,我們很遺憾的看到此次入住未能達到您的期望,給您帶來的不便我們表示歉意。酒店管理層非常重視,並已經做了認真的調查和及時的整改,您的寬容和理解是對我們工作的鼓舞和支持!再次向您道歉,真誠期待您的再次光臨!祝您生活愉快!
Satoru Gojo
Den Guest Room King Bed
Bodde på okt. 2024
Par
1 recension
10/10
Enastående
Publicerades 23 nov. 2024
Excellent experience at this hotel. Great location with amenities. Gives us late check out to maximise our experience here. Will come back.
Översätt
Svar från boendet: 尊敬的賓客,您好! 感謝您能入住桔子水晶天壇酒店並分享您的入住體驗,我們一直秉承着為每一位賓客 提供熱情周到,恰到好處的全新服務理念,温暖而愉快的問候,及時熱情地響應客人需求,一直是我們奉行的有温度的服務準則,期待您的下次光臨。祝您生活愉快!(總經理:張金花)
Anonym användare
Den Guest Room King Bed
Bodde på mars 2025
Par
5 recension
9.5/10
Otroligt
Publicerades 26 apr. 2025
Great staffs from reception all the way to the cleaners, they were very polite. Room wasnt upgraded for free like all the other comments, paid like 55 rmb per night extra. Very advance with all the A.I. functions. Room was small, dont think the measurement shown was correct. Hotel is pretty old. Bad sound proofing. A little far from train station but still walkable.
Översätt
Svar från boendet: 尊敬的客人您好,首先非常感謝您在百忙之中抽出寶貴的時間對我們酒店進行評價,非常抱歉給您造成了一次非常不好的入住體驗。對您在入住期間的感受酒店深感歉意。我們繼續努力、不斷進取, 期待下次為您服務!祝您生活愉快!
Nofiti
Den Guest Room King Bed
Bodde på mars 2025
Par
1 recension
10/10
Enastående
Publicerades 19 apr. 2025
Very good service, they are very hospitable, they go above and beyond just to help us. Will definitely be back to this hotel again. Thank you so much.
Översätt
Svar från boendet: 尊敬的賓客,您好! 感謝您入住桔子水晶北京天壇酒店,很高興我們的服務能讓您感到滿意,我們會再接再厲,爭取下次給您帶來不一樣的體驗,同時也期待您的下次光臨。祝您生活愉快!(總經理:張金花)
Anonym användare
Den Guest Room King Bed
Bodde på sep. 2024
Par
1 recension
9.5/10
Otroligt
Publicerades 23 okt. 2024
Hotel is near to Jingtai station, not far to walk, but most attraction are on the north side, so travelling time will be longer.
Front desk staff name 小韦is excellent. Need to give her thumbs up for good service. She really passionate in her job.
There is a cute robot in charge of all delivery to your room. Kids will love it.
One downside about hotel, you can smell mala hotpot in hotel, cos there is a hotpot shop connected to the hotel.
Översätt
Svar från boendet: 尊敬的賓客,您好! 感謝您在百忙之中跟我們分享您的入住體驗,服務和衞生這塊一直是我們酒店要求每個工作人員務必要做好,做細,讓每一位來桔子水晶入住的顧客感覺到乾淨,温馨,熱情,酒店早餐是我們極度重視的衞生方面和口感方面我們都會細細的一步一步的去改善爭取做到最好,衹為給您一個不一樣的住宿體驗,感謝您能入住桔子水晶北京天壇酒店,期待您的下次光臨。祝您生活愉快!(總經理:張金花)
Gästanvändare
Den Guest Room King Bed
Bodde på feb. 2025
Familj
1 recension
10/10
Enastående
Publicerades 16 mars 2025
Good services
Översätt
Svar från boendet: 尊敬的賓客,您好! 感謝您入住桔子水晶北京天壇酒店,很高興我們的服務能讓您感到滿意,我們會再接再厲,爭取下次給您帶來不一樣的體驗,同時也期待您的下次光臨。祝您生活愉快!(總經理:張金花)
Alan Yu Xiang
Den Guest Room King Bed
Bodde på mars 2025
Par
3 recension
7.5/10
Publicerades 17 apr. 2025
Room is clean. Staff is courteous. However, the room I booked was too small with no table and chairs, only a stool.
Översätt
Svar från boendet: 尊敬的賓客您好:感謝您入住桔子水晶北京天壇酒店,能得到您的讚美我們非常開心,您預訂的是我們家的基礎房型,下次有機會再來可以體驗一下其它房型,有任何問題隨時都可以致電酒店,我們24小時為您提供管家式服務,誠邀您再次光臨,祝您生活愉快!(總經理:張金花)
Gästanvändare
Superior-rum i kingsize
Bodde på feb. 2025
Familj
2 recension
10/10
Enastående
Publicerades 30 mars 2025
We really enjoyed our stay in Crystal Orange Hotel! The stuff is very helpful and friendly. Highly recommended.
Översätt
Svar från boendet: 尊敬的賓客,您好! 感謝您入住桔子水晶北京天壇酒店,很高興我們的服務能讓您感到滿意,我們會再接再厲,爭取下次給您帶來不一樣的體驗,同時也期待您的下次光臨。祝您生活愉快!(總經理:張金花)
Gästanvändare
Superior-rum i kingsize
Bodde på mars 2025
Reser med vänner
1 recension
10/10
Enastående
Publicerades 14 apr. 2025
The service was great, breakfast was delicious, and everything was clean and comfortable.
Översätt
Svar från boendet: 尊敬的賓客,您好!感謝您入住桔子水晶北京天壇酒店,並給予我們全優的好評及肯定,酒店早七點至十點的中西式自助早餐種類多樣、品種豐富、營養可口、為您開啟一天的滿滿正能量,單點的炸醬麪、餛飩更能讓您足不出户的品味老北京特色美食,無論您是商務出行還是旅遊度假都是您最好的選擇,為期待您的再次光臨!(總經理:張金花)
George I.S.
King Size-säng Rum A
Bodde på maj 2025
Ensamresenär
3 recension
10/10
Enastående
Publicerades 27 juni 2025
Very nice hotel, clean with very friendly and helpful staff
Översätt
Svar från boendet: 尊敬的賓客,您好! 感謝您入住桔子水晶北京天壇酒店,很高興我們的服務能讓您感到滿意,我們會再接再厲,爭取下次給您帶來不一樣的體驗,同時也期待您的下次光臨。祝您生活愉快!(總經理:張金花)
Shu Hau
Den Guest Room King Bed
Bodde på feb. 2025
Par
2 recension
10/10
Enastående
Publicerades 28 mars 2025
Good hotel for foreigner traveller like us. Near to subway easy to access
Översätt
Svar från boendet: 尊敬的賓客您好,非常感謝您對桔子水晶北京天壇酒店的認可。桔子水晶作為華住旗下高端品牌,一直致力於賓客滿意周到的服務體驗。酒店地理位置優越,距離地鐵站步行3分鐘。距離北京天壇公園步行10多分鐘,方莊購物中心、百榮商貿城,可以滿足您多種需求。再次期待與您再次相遇,創造更多的驚喜與美好!(總經理:張金花)
Rares M
Den Guest Room King Bed
Bodde på nov. 2024
Par
4 recension
10/10
Enastående
Publicerades 28 dec. 2024
Very good stay. Clean and friendly atmosphere. Crystal orange as always delivering the best chain hotel experience in China.
Översätt
Svar från boendet: 尊敬的賓客,您好! 感謝您在百忙之中跟我們分享您的入住體驗,服務和衞生這塊一直是我們酒店要求每個工作人員務必要做好,做細,讓每一位來桔子水晶入住的顧客感覺到乾淨,温馨,熱情,酒店早餐是我們極度重視的衞生方面和口感方面我們都會細細的一步一步的去改善爭取做到最好,衹為給您一個不一樣的住宿體驗,感謝您能入住桔子水晶北京天壇酒店,期待您的下次光臨。祝您生活愉快!(總經理:張金花)