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Verifierade recensioner
Läge och interiör4.7
Bekvämligheter4.4
Service4.5
Renlighet4.6
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Alla recensioner(343)
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Nära tunnelbana(23)
Utmärkt för affärsresor(22)
Stora rum(20)
Vänlig personal i receptionen(17)
Snygg design(10)
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Negativa recensioner(13)
Anonym användare
Superior-studio
Bodde på jan. 2025
Affärsresenärer
123 recension
4.5/5
Utmärkt
Publicerades 11 feb. 2025
good location and clean rooms, always the first option in Beijing
Översätt
Svar från boendet: 非常感謝您的好評!我們很高興您覺得我們的位置優越且房間乾淨。這正是我們致力於為每位客人提供最佳體驗的一部分。歡迎您再次選擇STEY,享受更多獨特的生活方式和社區活動。Stey管家團隊!
Anonym användare
Superior-studio
Bodde på okt. 2024
Ensamresenärer
2 recension
4.7/5
Otroligt
Publicerades 12 nov. 2024
Very good location good clean good service good near by sanlitun
Översätt
Svar från boendet: Thank you for your positive feedback on the location, cleanliness, service, and proximity to Sanlitun! We are delighted to hear that you enjoyed your stay with us. At Stey-Sanlitun, we strive to create a vibrant and dynamic community where guests can immerse themselves in the exciting atmosphere of the city while enjoying the comfort and convenience of our smart living spaces. We look forward to welcoming you again for your next visit!Stey Hospitality team!
EdisonW
Juniorsvit
Bodde på maj 2024
Par
2 recension
1.5/5
Publicerades 30 juni 2024
Stayed here for 7 nights and I’m rating this apartment and their room for 2/5. Usually I booked my stay with hotel but this time round wanted to try something slightly spacious since we stay a bit longer. This apartment is shared with a hotel in one building. The room size is quite spacious, but they only provide house keeping every 3 day. The air conditioning system is quite bad that we even have to ask for a standing fan. The location is near to a subway station, some taxi drivers having difficulty to allocate the apartment. There is a stain on the clean towel they provided. The WiFi connection is not sufficient and slow. The common lounge area quite small and it is not cozy as it seen on picture. The breakfast service is shared with the hotel so it is quite decent. They don’t replenish the toilet papers, waters or amenities unless you go to the reception and ask for it. The reception staff not so welcoming neither. Overall our staying experience is underwhelming and disappointing. For the price that we paid for the suite, there are even better hotel options out there. So lesson learned, always opt for hotel than apartment.
Översätt
Svar från boendet: Dear Guest, thank you for sharing your experience at Stey-Sanlitun. We apologize for the inconvenience you encountered during your stay, including the cleaning frequency, air conditioning issue, and lack of immediate supplies. We understand that your expectations were not fully met, and we take your feedback seriously. Our team is working on improving the maintenance and housekeeping schedule. As for the WiFi and common areas, we assure you that we strive to create a more cozy atmosphere and will address the connectivity concerns. Your satisfaction is our top priority, and we hope future stays at our hotel, known for its vibrant community and central location, will be a much-improved experience. Stey Hospitality team!
FRANKA
Superior-studio
Bodde på okt. 2024
Affärsresenärer
13 recension
3.5/5
Publicerades 6 dec. 2024
Location is great and staff is really, really nice. Room is spacious and with modern design. Big like.
I will consider booking again in the future but I do think cleaning could be improved definitely and guys - you should have TVs in all the rooms. We need TVs please. And also more water in rooms. As a service apartment it should be little bit more amenities in room.
Översätt
Svar från boendet: Thank you for your valuable feedback and for choosing to stay with us at Stey-Sanlitun. We sincerely appreciate your kind words about our location and staff. Regarding the cleaning, we will ensure your comments are passed along to our housekeeping team to maintain the highest standards. While we currently do not provide TVs in the studio rooms to encourage community engagement and digital-free experiences, but upon requests we are happy to offer TVs in your room.We understand your preference and will keep this in mind for future improvements. Thank you for the suggestion about additional water; we will look into enhancing the amenities in the rooms to better meet our guests' needs. We hope to welcome you back soon to continue providing you with a unique and memorable experience in the heart of Sanlitun.Stey hospitality team!
Paul.Ainsworth36
Superior-studio
Bodde på sep. 2024
Ensamresenärer
4 recension
5.0/5
Enastående
Publicerades 8 okt. 2024
The room was very clean and modern with excellent facilities in a great location …would definitely book again!
Översätt
Svar från boendet: Dear valued guest, We are thrilled to hear that you found our hotel's room to be clean, modern, and equipped with excellent facilities in a fantastic location. Your satisfaction is our utmost priority, and we are delighted that your stay with us met your expectations. Thank you for choosing STEY for your recent visit. Your positive feedback serves as a testament to our commitment to providing unparalleled experiences that cater to our guests' needs and preferences. We are proud of our unique blend of traditional hospitality with cutting-edge digital solutions, designed to enhance your stay and foster meaningful connections within our vibrant community. Should you ever return to the bustling heart of Beijing, we hope that you will once again choose to experience the energy and excitement of STEY-Sanlitun. Our team is always here to ensure that your next visit exceeds your expectations, offering you the opportunity to immerse yourself in the dynamic atmosphere that defines our hotel. Warm regards,Stey Hospitality team!
Fair Review
Superior-studio
Bodde på juli 2024
Ensamresenärer
1 recension
5.0/5
Enastående
Publicerades 5 aug. 2024
A perfect combination of great location, design and service. Coco, at the reception desk, was super helpful! ⭐️⭐️⭐️⭐️⭐️
Översätt
Svar från boendet: Dear valued guest, thank you for choosing to stay with us at STEY and for taking the time to share your positive feedback. We are delighted to hear that you found our combination of great location, design, and service to be exceptional, and that Coco at the reception desk provided you with outstanding assistance. At STEY, we pride ourselves on delivering a unique and vibrant experience that goes beyond just a hotel stay. Our commitment to creating a welcoming and engaging environment is reflected in the dedication of our staff, like Coco, who strive to ensure that each guest feels at home. We are glad to know that your visit met your expectations and that you enjoyed the special touch of our community-focused atmosphere. We look forward to welcoming you back to STEY for another memorable stay in the future. Stey Hospitality team!
Gästanvändare
Standardstudio
Bodde på juni 2024
Ensamresenärer
5 recension
4.2/5
Mycket bra
Publicerades 23 sep. 2024
Stey Sanlitun Beijing is a clean, well-maintained hotel with spacious rooms and a great location near local bars, perfect for nightlife. However, it can be difficult to find at night due to limited signage, but once there, its proximity to popular spots makes it a convenient choice for travelers.
Översätt
Svar från boendet: Dear guest, thank you for your sharing of Stey Sanlitun Beijing Hotel. We are glad that you had a pleasant time at our hotel and enjoyed the convenient location and spacious rooms. We deeply apologize for the difficulty in finding hotels at night that you mentioned. We will take immediate measures to increase signage at the entrance to ensure that all guests can easily find the hotel. Meanwhile, as a hotel that combines traditional hotels with the latest digital solutions, STEY is committed to providing a service experience that exceeds your expectations. I hope to have the opportunity to welcome you again in the future, allowing you to personally experience the unique charm of STEY. Thank you again for your valuable feedback. Stey Hospitality team!
Bat Erdene
Standardstudio
Bodde på dec. 2023
Affärsresenärer
33 recension
4.5/5
Utmärkt
Publicerades 23 jan. 2024
Stayed night over at Stey. Located stones throw away from Sanlitun. Overall its good stay at Stey. Receptionist guy helped me to book delivery food. And shared with me his bbq.
Only one thing is they need to replace window of room 503. Window lock didnt close tight, it has gap. And cold air comes into room by that gap. You can hear that wind noise.
Översätt
Svar från boendet: Dear Guest, Thank you sharing your experience at Stey-Sanlitun. We truly appreciate your feedback and hope to have the opportunity to welcome you back in the future, so we can provide the exceptional Stey experience that you and all our guests deserve. And we will have window checked immediately with the teams for a better experience.Best regards, Hospitality Team,Stey-Sanlitun
T.mory
Superior-studio
Bodde på dec. 2023
Ensamresenärer
111 recension
5.0/5
Enastående
Publicerades 21 jan. 2024
The hotel is like home too many facilities, well located, coffee, tea, kitchen. The stuffs are amazing. the room conform is very good.
Översätt
Svar från boendet: Dear Guest, Thank you sharing your experience at Stey-Sanlitun. We truly appreciate your feedback and hope to have the opportunity to welcome you back in the future, so we can provide the exceptional Stey experience that you and all our guests deserve. Best regards, Hospitality Team,Stey-Sanlitun
Gästanvändare
Superior-svit
Bodde på maj 2024
Affärsresenärer
1 recension
2.5/5
Publicerades 14 juni 2024
disgusting rooms and I was literally woken up by cigarette smoke. I’m fairly sure the rooms have terrible isolation. Will never stay again.
Översätt
Svar från boendet: Dear Guest, we apologize for the disappointing experience you had during your stay at Stey-Sanlitun. We would like to clarify that smoking is strictly prohibited in all indoor areas of our hotel, in compliance with the smoking ban in Beijing. Also we understand your concern regarding the room conditions and the inconvenience caused by the smoke. Our team takes full responsibility for the incident and we assure you that your comfort is of utmost importance to us. We will investigate the issue immediately and take necessary measures to improve room isolation and maintain a smoke-free environment in the future. Thank you for bringing this to our attention, and we hope to have the opportunity to restore your faith in our commitment to providing a smarter, more connected, and enjoyable living experience.Stey Hospitality team!
Laurie972
Superior-svit
Bodde på okt. 2023
Affärsresenärer
46 recension
3.5/5
Publicerades 15 dec. 2023
Spacious room, nice location, great service and people. Just need to work a bit more on the cleaning.
Översätt
6/11
Svar från boendet: Dear Guest,Thank you sharing your experience at Stey-Sanlitun. We are delighted to hear that you appreciated our unique design, wonderful service, and prime location.And, we are deeply sorry to hear about the cleanliness issues you experienced in your room. At Stey, we hold ourselves to the highest standards of cleanliness and hygiene, and we sincerely apologize if we failed to meet these standards during your stay. Your feedback is extremely valuable to us, and we have immediately addressed your concerns with our housekeeping team to ensure this is an isolated incident.We hope that your friends' positive experiences reflect the usual high standards we strive to maintain, and we would like to assure you that your experience was an exception.We truly appreciate your feedback and hope to have the opportunity to welcome you back in the future, so we can provide the exceptional Stey experience that you and all our guests deserve.Best regards,Hospitality Team,Stey-Sanlitun
Gästanvändare
Standardstudio
Bodde på apr. 2024
Ensamresenärer
11 recension
4.7/5
Otroligt
Publicerades 3 juni 2024
The location is perfect, close to the metrostation, with loads of bars, restaurants and other establishments nearby.
Översätt
Svar från boendet: Dear Guest, We are thrilled to hear that you appreciate the prime location of Stey-Sanlitun, being conveniently situated just steps away from Tuanjiehu Metro Station and surrounded by a vibrant array of bars, restaurants, and entertainment options. Your satisfaction with our location is a testament to our commitment to providing a lively and connected urban experience. We hope your stay was filled with memorable moments, and our team looks forward to welcoming you back soon for another enjoyable visit.Stey Hospitality team!
Gästanvändare
Standardstudio
Bodde på apr. 2024
Ensamresenärer
13 recension
5.0/5
Enastående
Publicerades 17 maj 2024
Great location, good breakfast downstairs, friendly staff, and fast elevators. I recommend coming here if you are solo traveling or with a couple.
Översätt
Svar från boendet: Thank you for your kind words and positive feedback on the location, breakfast, and our friendly staff. We're glad to hear that our hotel was a suitable choice for your solo adventure or romantic getaway. Our commitment to excellent service and convenient amenities aligns with our mission to create a welcoming atmosphere for all travelers. We hope your stay with us left lasting memories, and we look forward to hosting you again in the future, where our unique blend of smart living and community spirit truly sets us apart.Stey Hospitality team!
Fenny Susilowati
Superior-svit
Bodde på mars 2024
Par
3 recension
5.0/5
Enastående
Publicerades 19 apr. 2024
Like this hotel very much. My room is spacious, the breakfast is good, laundry room on 5th floor is really help us to wash the clothes. This is the only hotel from my entire trip in china that the staff can speak english ! Nearest subway station is Tuanjiehu Station EXIT D with escalator.
Översätt
Svar från boendet: Dear valued guest, we are thrilled to hear your positive feedback on the spacious accommodations, delicious breakfast, and our multilingual staff. We appreciate your mention of the convenient laundry facility on the fifth floor and the ease of access to Tuanjiehu Station. At Stey-Sanlitun, we strive to provide a seamless and international experience for our guests, and it warms our hearts to know that we met your expectations. Thank you for choosing to stay with us, and we look forward to your next visit as we continue to create memorable connections in our vibrant community.Stey Hospitality team!
Kevin
Superior-studio
Bodde på aug. 2023
Familj
7 recension
4.2/5
Mycket bra
Publicerades 24 sep. 2023
This accommodation is quite good in terms of location. Near the subway and next to the main road Below there are many community shops. And there is also a Michelin-starred Ling Long restaurant on the 3rd floor of the building.
Moreover, the facilities in the room have both advantages and disadvantages. There are all kitchen utensils, including microwave ovens, electric stoves and hoods. But the bathroom equipment is quite easy to break. And I got one wound from the edge of the shower
Lastly, remember they will
Översätt
Svar från boendet: Dear guest, thank you for your love of Stey-Sanlitun. We will let the engineer check the the whole bathroom for any sharp edges. We hope to welcome you again in the near future~