National Jade Hotel recensioner

I had intended to give this hotel a 5-star rating, until I was disturbed by an amusing incident. After checking out of the hotel and experiencing no issues, the next day I received numerous emails regarding the hotel's complaint that my friend's room had extensive wall drawings causing damage and impacting room sales. They requested that I contact the hotel directly to resolve the matter. Subsequently, a Trip.com customer service representative called me, and it sounded like the hotel was demanding compensation from me?! The issue is that my friend did not draw or do anything to the hotel room. The wall drawings were already there, seemingly made by children, possibly from previous guests, and went unnoticed. Until we stayed and were unfairly blamed! To resolve the matter, my friend had to communicate via WeChat with the hotel and received confirmation that it wasn't our doing. As for me, I called the hotel but couldn't reach the manager, and despite waiting for a callback, no one contacted me. I am very disappointed with the hotel's handling of the situation. Instead of thorough investigation, they blamed us, and I was truly bothered and stressed even after leaving the hotel. As of now, I still haven't received an apology.

I love this hotel! I was here over a year ago and they remembered me! They remembered that I'm a vegetarian and made sure my favorite vegetarian dish was in both restaurants. They have me a room with the exact view I was hoping for. Everything was perfect!

You can see the bird nest from some of the rooms, which are nice. It is very near from the Olympic park. The wifi does not work for foreigners. The service provided some help but it is not very convenient.

Pretty clean and check in process was convenient.

Perfect location if you are attending anything at the Birds Nest, you can walk there in less than 5 minutes from the hotel. Staff very friendly and the room was a good size and clean upon arrival. If i go to another concert at the Birds Nest i will definitely stay here.

Good localization, all good

Thanks

當時看到這家酒店評價不是特別好，但是為了看汪蘇瀧演唱會就想着先湊合一下吧畢竟離鳥巢近，但是入住後才發現酒店很乾凈很新，前台服務員也特別好，當時辦理入住的時候還看到他們主動幫另外住客升級房間，應該11樓以上都是新裝修的，衞生都很好！估計那些差評的應該定的不是送裝修的房間吧！反正個人覺得特別特別好，下次有機會還會來入住!

來鳥巢看演唱會！蠻近的！環境和衞生整體還是不錯的，淋浴是最滿意的一點，就是酒店稍微有些老，設施啥的可能沒那麼新，但是也可以。我們那一層好像裝修，甲醛味兒有點大，有人提意見然後換樓層了我和朋友比較懶沒有換。

看演唱會訂的，設施也行，前台確實像評論那樣態度一般，不冷不熱的，看出來國營企業的影子，還不如保潔大姐熱情。閃付説是免按金也收了我按金了🙃下次演唱會我看看周圍有沒有別的酒店了😂

前台辦理入住的工作人員態度一般，和評論裏説的熱情不沾邊，酒店位置靠近馬路有點吵，房間裏面很悶空調開到最大也沒什麼用。

非常不錯的酒店，主要是地段好，離會議地點近。服務也很不錯，簡單的商務旅行或者休閑都可以的。下次還會幫朋友繼續定

我是因為看演唱會定的這裏，離鳥巢很近，很方便，前台接待很熱情，還給做了房間的升級，整體很乾凈，床也很舒服，個人感覺很不錯。

離鳥巢超級近，好方便，就是酒店很老了，隔音不好，客服給換了北邊的房間，比較不錯，總體喜評價還行，主要演唱會方便