DoubleTree by Hilton Beijing Badaling

The hotel was really nice and the rooms were spacious and clean. 30 mins taxi to Chinese Great Wall. The staff was nice however most did not speak English, yet had a good translator machine to help. However in an international 4 star branch hotel I would expect front staff to be required to possess better English skills. Yet the general manager did speak very well English and always would come up to us to greet and talk so that was a major plus. Only minor thing is that the room service food was stated in the room menu cart to be available until 23.00 yet the kitchen closes at 21.00 apparently. However the staff helped us directly to order food to the hotel. So just some minor things that could be worked on but overall a great hotel.

Clean and spacious room. Helpful staff. The breakfast can be greatly improved both on a variety of items and freshness. By 8:45 the buffet was almost empty. The coffee can be improved as well.

Good hotel, friendly staff. Breafasts is so good thought

I had a great stay and the hotel staff, especially Jasmine, went out of their way to make sure I was comfortable. There were several staff fluent in English and they even gave me a WeChat contact for the hotel in case I needed anything. I would highly recommend!!!

非常差！ 1.地理位置偏僻，正常出遊沒必要訂這個酒店，都得旅行團入住，除非需要連續兩天都去滑雪，否則沒必要沒必要住這裏。 2.服務員服務態度都非常非常差！是我在北京八天遇到過最差態度的服務員！清一色的差！ 3.酒店房間就跟快捷酒店一樣，別看什麼希爾頓，就一快捷酒店。 4.房間淋浴室洗澡的時候水去不掉！全淹了！！！ 5.買了滑雪套票，送的簡餐很難吃的，不要買送簡餐的套票。 唯一可取的是，我們買的套票裏麪包含去滑雪場專車接送，算是唯一的優點了。

不咋地，同樣價格同樣套餐某營某音訂房給升級了，到攜程客人這就升不了。在我之前來的給升了，我朋友某營訂的房給升了，在我之後來的一家也給升了，到我這説沒法升。反應給攜程客服，還是升不了。來了之後發現小童樂園關閉，游泳池人多的下不去腳，岸上看孩子的也沒地方坐。房間裏冰箱連最起碼的冷藏功能都沒有，孩子有個葯需要冷藏，要了一桶冰塊擱冰箱裏插上電結果還是失效了什麼破冰箱。送的4小時滑雪票也是個坑，上魔毯還得刷卡的雪場，4小時排幾回隊時間就到了