Four Points by Sheraton le Verdun

Very nice

It was amazing experience Great location Great staff

I only spent a night here, and it was fine. Friendly reception staff. Spacious room, showing signs of age but otherwise well maintained. I didn't eat here, and it was a very rushed stay, so I can't comment beyond the room. Location was good - very close to the lovely ABC mall.

I chose the hotel as an elite gold member at Marriot, which is a big mistake. Hotel gave me no preferred treatment, price is high for value, view was very very very bad. Location is in a traffic area, the hotel has no parking nor has parking area around it. Just a bad experience, dont come

15 min away from airport. convenient

I stayed at the hotel late September, roughly a month before my last visit. At that time everything was wonderful, and I was excited to return. Three times in the first hour I was at the hotel I had to return to the desk because my key cards stopped working. This has never happened before on my previous stays. While Jana and her co-worker at the front desk were more than helpful and very kind this is a massive inconvenience and one that is quite avoidable. Something truly odd to me was the wi-fi not being able to stay up and running on my phone. The hotel certainly has less visitors, however, the signal kept fading out and I had to rejoin the network over a dozen times just to see it drop off again. Unless you have switched providers, which I do not believe is even an option at this time there’s no reason for the system to be so poorly maintained a connection cannot remain up. I understand much has changed in the region since October 7. To that I expected changes. I was disappointed with the reduced room service offering but it’s a necessary and understandable business decision. I decided to order the mushroom Swiss burger-medium well, what I received was barely cooked burger. Unacceptable. There is never a reason to not cook someone’s food to order. Being on the road and needing to be able to move at a moment’s notice I cannot risk food borne illnesses. I called the room service department and told them to come get the burger as I did not want it due to the improper cook temperature. I informed them I did not want anything further to eat and that I was going to sleep. Over the next 60-90 minutes I received three phone calls from various personnel regarding my order. Each of these spaced out to where I was not able to get any meaningful sleep. I had flown overnight from the United States and transferred in Turkey with virtually no lay over time, or sleep on my journey. After these calls a short time later, I was awakened by a knock at my room door. It was a Food and Beverage person delivering some snacks and fruit to my room. While this is a very welcome gesture and appreciated, I can not understand why me telling people multiple times I wanted to sleep was ignored and I was continuously disturbed. This was completely unacceptable as well. I should be able to sleep peacefully in a hotel without disruption. While I understand the staff may have wanted clarification on the food order or try and make it up to me, I just wanted and desperately needed rest. On what ended up being my second to last day I returned to my room to freshen up for the evening. I went to brush my teeth and noticed a peculiar chemical taste in my mouth. It would appear while cleaning the housekeeping staff had sprayed or somehow gotten a cleaning chemical on my toothbrush. I tried cleaning the toothbrush however it could not be ridden of the substance. While it was an electronic toothbrush and I did not have placement heads with me I was without it for the remain