Bayview Hotel Beirut

One of the most disappointing experiences: We had booked a honeymoon suite a month in advance, but when we arrived, there were two separate beds in the room. Reason: hotel is fully booked!! The honeymoon package promised flowers in the room, but we found dried flowers on the bed, which made it uncomfortable to sleep. The orange juice was not fresh, and the cake was far from being good quality. Getting toothpaste was a constant struggle as it was frequently out of stock, and first time we did get it, it was dry. The air conditioning in the room was not working. The room's carpet was not properly cleaned. Some of the staff were unfriendly. There were frequent power outages during the day and night. When the electricity came back on, the room lights would turn on, forcing us to wake up to turn them off. Surprisingly, the hotel didn't have a generator like other hotels. TV channels would go off for couple hours, twice a day. The restaurant doubled as a smoking area, leaving non-smokers with no choice but to sit outside on uncomfortable bar chairs. Even if there were available tables outside, we needed special permission, and the waiter would continually remind us of their "kindness" in allowing us to sit there. Coffee during breakfast would mysteriously disappear with the explanation of being "out of stock," catching us by surprise with no prior notice. The only redeeming quality was the view!

- location is excellent BUT: - rooms are not very clean - electricity and TV channels goes on and off many times during the day - some staff members are not friendly - coffee is out of stock at 9 am - we booked the honeymoon package but they gave us a room with two beds + cake and juice are not fresh at all - weak wifi - little variety in the breakfast - people can smoke inside the restaurant where food is displayed - we booked a suite but couldn’t have toothpaste/toothbrush

I booked 2 nights, Fawaz in the reception promised he will upgrade the room to a sea view one which never happened! He asked me to pack my stuff from the room as I was changing to another sea view room. After I packed he told me that the room is no longer available and I had to unpack again. I was planning to extend two more days but I decided I will not do so and I changed the hotel after this bad experience and inhospitality. Not recommended!

I booked colleague's into the Bayview on the Amadeus GDS system when they arrived at the Hotel with a copy of the booking and the reservation number they said they was no record of the booking and initially refused the clients unless they paid nearly US$30 per night extra after numerous international calls and nearly an hour later they honoured the booking, bear in mind the clients were coming off an international flight after travelling nearly 24 hours. It gets worst the clients had a second reservation before they left they checked that they were holding the reservation and confirmed the rate but when they arrived bak the Hotel said the reservation was cancelled and you guessed it they could have the room at a much higher rate.

Muito bem localizado com linda vista para orla.Café muito fraco zero de opções. Por 5 vezes subi ao quarto após passeios e o cartão perdeu a configuração. Tinha que descer mesmo bem cansado para reativa-lo. Sr Shady foi um fantástico amigo na recepção. Os demais super mal educados e sem nenhuma vontade em ajudar. Pessoal do café da manhã excelentes, simpáticos e sempre atenciosos. Hotel não tem nenhum mapa da cidade. Não voltaria a este hotel.