Hilton Belfast

Title: Violent Knocking on the Door at Midnight, Hotel's Handling Extremely Negligent, Zero Security Assurance Content: We had an extremely terrifying experience at this Hilton hotel: At 2:30 a.m., someone violently knocked on our door. The knocking was so intense that it kept us awake all night. What was even more infuriating was the hotel's handling of the situation. We immediately called the hotel's front desk, but the call wasn't answered right away. We had no choice but to call 999 first, and then we managed to get through to the front desk. They said they would go up to verify the situation, but after the verification, the hotel didn't contact us to explain the situation. It wasn't until we called the front desk for the second time that we were told "the situation has been verified." Throughout the process, no manager came forward to apologize or explain. The next morning, the front desk refused our reasonable request to view the surveillance footage and took no measures against the person involved (who was still staying on the same floor and very close to us, making us too scared to leave our room). Demands: 1. Request a formal apology from the hotel headquarters. 2. Refund the room charge for that night. 3. Compensate for mental distress. In conclusion, we do not recommend that you choose this Hilton hotel. This is the worst Hilton hotel we have ever stayed in.

Overnight stay at Hilton Lanyon as we were attending a comedy show in the Watetfront Hall. Delightful experience from check-in to departure. Delicious dinner in the restaurant from the pre theatre menu; cosy, comfortable, clean, spacious ensuite bedroom and superb breakfast - especially loved the vegetarian options. And most special mention for all the staff we met during our stay: highly professional, efficient and very friendly. We look forward to returning to stay in the near future.

Excellent place great rooms and fantastic location Definitely recommend