Dream Apartments - the Obel Building

我覺得如果不是因為要給高達150英鎊的押金，都將近住宿金額的兩倍！而且還只能匯款或PayPal ，居然連刷卡都不行？難怪評價那麼差！要是三天我沒有收到押金，我會改一顆星然後噴爆他！

DO NOT STAY HERE. FILTHY APARTMENTS...!!! Nothing like what is advertised on their website. The whole of the apartment was dirty and it looked like it hadn't been cleaned properly for a long time. You are not even staying in the big tower that is advertised, you stay in a building beside the Opel tower which is smaller. On arrival the apartment felt spacious, definitely enough for our needs. At a closer look, the rooms were all dirty, thick with black dust. I'm saying black because it was months of dust. No way the amount of dust we saw was a few weeks old which still would have been bad. The floor was sticky in parts so immediately, it told us that it hadn't been mopped. There are no curtains just blinds with a lot of stains on them (they're white) and a lot of them are broken so not the greatest if you're wanting privacy. The fridge/freezer was not the cleanest. My friend asked in the nicest possible way if she could borrow a mop and bucket to mop the floor because there was a few spillages and in some parts the floor was sticky. It obviously hit a nerve because the looks she received after that were so unprofessional. They told her they would do it when we were going out. Did they? Of course, not. After that apart from two other receptionist who were not present at the time of my friend asking for a mop, we never got a smile or hello from the staff. They walked past us as if we were not there. When we were out disinfectant wipes were bought so we could clean the apartment as much as we could with the wipes we had. The sponge for the dishes they provided was so filthy and disgusting so I used a wipe to wash the dishes thereafter. My friend washed every single cutlery, glasses, cups, oven tray etc... even after that, I tried not to use them because it still put me off. I never took my shoes off once unless I was getting in the shower or bed. My friend's socks were absolutely black with dirt. We actually went to Primark to buy pillow cases. As much as the bedding looked clean, I still did not feel positive they were and felt so uncomfortable putting my head/face on the pillow. I actually felt more comfortable with a brand new, unwashed pillow case bought from Primark than I did with theirs. That's saying something. There is no brush or mop/bucket provided in the apartments. That would be ok if there was cleaners daily... they're isn't. So if you're there for a few days, of course spillages, crumbs etc will happen and you have nothing to brush anything up. The oven was dirty, not sure if it has ever had a deep clean. The pictures on their website show a beautiful, modern and clean apartment... THIS IS NOT WHAT YOU GET AT ALL. The location is great, that's the only positive feedback I can give on this place. There is a flyover opposite one side of the apartments. It is very noisy with cars from early in the morning until late at night. Definitely not good for light sleepers, especially. In hindsight, I wish I had t

First the positives: 1. Location - it’s great for being walking distance to town centre, waterfront hall, titanic and maritime mile 2. They let me in to my apartment early. Check in is 3pm. I’d been travelling for 36hrs, was shattered and they let me in several hours early. I was very grateful! Then the things you need to know to ensure you are ok with 1. Half the light bulbs in the apartment don’t workm 2. The shower head in the main bathroom is broken and won’t stay on the wall 3. The shower in the en suite works well but the shower tray fills up with water real quick 4. The hot water is on an Emersion…you have to switch on the water heater and it takes 1hr to heat up 5. There are no curtains in the bedrooms, only vertical blinds and many of them are missing meaning you can’t block out the street lights, or get privacy. 6. The chairs and bed heads are dusty and the whole apartment feels like it needs a deep clean 7. The kitchen is not well stocked. The place sleeps 4 and yet there’s 3 mugs and a mismatched selection of glasses 8. Dishwasher and washing machine provided but no laundry liquid/tablets. When I asked for some, got told ti buy my own! 9. There is no swimming pool or gym even tho pictures show this when booking!

Also see reviews for Dream apartments Belfast- same place - AVOID Although in a great location and spacious the apartments are very dirty with very little provision in the kitchen. We couldn’t feed two of us. What mugs and cutlery there were had to be thoroughly washed. Bedding soiled. Blinds and lights broken . Service terrible. Reception unresponsive. Complaint’s ignored.

It is guaranteed that they will try to hold on to your security deposit, I can't think of anything else to call it but thievery. They do this separately to your booking through any agent so that they can keep it all. They repeatedly fail to respond to queries, seems they don't care remotely about their reputation - my advice is that the flats are convenient but include the extra £150 pounds for deposit in your costs as it will be a battle to get it back that I'm guessing few will follow through on.

Definitely not “luxury” apartments, furniture is dated and worn, apartment wasn’t clean, dust really think on bedroom windowsill and beside drawers were dirty inside. Wouldn’t return to these apartments. These apartments require some investment to make them “luxury”