Mark Hotel Belgrade recensioner

Svar från boendet: Dear,We appreciate your time which you used for this review. Also thank you very much because you decided to stay in our hotel.We are really sorry because you were not satisfied with your stay in our hotel. Also apologize to you if you had really stains on the bedsheets. We always clean our rooms on the best possible way because we know how important is for all guests. And also we are not sure for the water what you think exactly because we have regular water in each Toilet in our hotel.If we have a chance to accommodate you next time, hope we will make your stay much better then now.Best regards,Reservations and Sales department

Svar från boendet: Dear,We really appreciate your feedback and time spending on this review. Also thank you very much because you are choose our hotel.We also accept your suggestions and also all other suggestions from other guests. We always try our best to make a stay as best we can.Thank you for nice words for our staff and hotel generally.Hope we will accommodate you again.Wish you all the best!Best regards,Reservations and sales department

Svar från boendet: Dear Yassin,We really appreciate your kind feedback about your stay in our hotel. Happy to see that you were satisfied with the stay. About the coffee in the room, we will try to change this and to provide at least one coffee and tea for compliment.Wish you all the best!Regards,Reservations and Sales department!

Svar från boendet: Dear,We appreciate your feedback about your stay in our hotel. On the other hand we are extremely sad because you had such a bad experience in Mark hotel. We always try our best to make a stay on the best possible way for our dear guests. In the most of cases they are pretty satisfied with the rooms and services . We can see that you do no like nothing about our hotel except staff from reception.About the room, it is true that Queen room is the smallest one , but still with regular m2 size . We have also larger and more comfortable rooms in hotel, just the price is different . We are located in almost in the downtown but we can understand that for some guests location is not good enough .We are truly sorry for such a bed feeling and experience. If you decide sometime to visit us again, we will give all of our best to change your mind about our hotel.Take care and wish you all the best!Regards,Reservations and Sales department

Svar från boendet: Dear,Thank you for choosing our hotel and because you spent a time for this review. We are try to give our best for the stay of every guest in our hotel. You review is really important to us and we are happy because you spent a time for it.Hope we will have another chance to accommodate you in our hotel .Best regards,Reservations and Sales department

Svar från boendet: Dear Zhang,We are always happy when we see that our guests were satisfied with stay in hotel. That means that everything was on the best possible way. Our staff always try to give the best, and good review is a proof of it.Happy to see that you came back in hotel. Really important thing for us.Hope we will accommodate you again in the future!Best regards,Reservations and Sales department

Svar från boendet: Dear,Good afternoon. Appreciate your time for spending on this review! Happy to see that you were satisfied with stay in hotel Mark. We are also appreciate you suggestion about dishes. We will try to change this .We are really hope that we will have another chance to accommodate you in our hotel .Take care!Reservations and Sales department

Svar från boendet: Dear,Thank you very much for this review and amazing score. We are extremely happy when the guests are satisfied with stay. That means that our staff was enough good and our service as well. We will give our best to continue to improve our service and amenities.And hope we will accommodate you again in hotel Mark.Take care!Reservations and Sales department

Svar från boendet: Dear,Thank you very much for spending a time for this review and for choosing our hotel . Happy to hear that you were satisfied with the stay in our hotel . Thank you very much for such a nice words for our service. Hope we will accommodate you next time again.Best regards,Reservations and Sales department