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Verifierade recensioner
Läge och interiör4.5
Bekvämligheter4.4
Service4.6
Renlighet4.6
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Alla recensioner(94)
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Negativa recensioner(5)
Yongsheng
Den Guest Room King Bed
Bodde på nov. 2023
Par
31 recension
5.0/5
Enastående
Publicerades 23 dec. 2023
Good facilities and good location , love this hotel and will stay in it if come here again
Översätt
Gästanvändare
Deluxe-rum med 2 dubbelsängar
Bodde på dec. 2023
Res med vänner
1 recension
2.2/5
Publicerades 9 jan. 2024
The staff kept pestering us to pay more deposit, even after my friend paid all the deposit for our entire stay for two bookings as she checked in first. Even when I checked in they asked me to pay more deposit, but staff couldn’t tell me why. They pestered me again later to still pay more and also asked my friend to do the same. My friend spoke Serbian and managed to speak to the manager whom finally told his staff that we have receipt of our full deposit and finally let it go.
Then again at checkout, they told us the payment hasn’t gone through from the third party agency even though I prepaid in full on Trip.com. They made me call Trip.com to then contacting this third party agency to release the money to the hotel. This then led me to be late for my transport to airport and having a ripple effect on everything for that day.
I will never use Hilton Hotel to stay in Belgrade anymore, the constant pestering and experience with the staff has left a very bad impression and taste in our mouths. Specially if they only listen to someone whom spoke Serbian.
I highly stress to stay somewhere else and avoid the headache of using Trip.com for Hilton Hotel in Belgrade as you won’t know which third party agency they would have booked through. Specially if you don’t speak Serbian, even though the staff speak good English, but can’t seem to see eye to eye if it’s not in Serbian.
Översätt
Seung
Rum Deluxe King
Bodde på juli 2024
Affärsresenärer
1 recension
5.0/5
Enastående
Publicerades 18 aug. 2024
very friendly and clean
Översätt
Cla41
Deluxe-rum med 2 dubbelsängar
Bodde på feb. 2023
Ensamresenärer
132 recension
4.5/5
Utmärkt
Publicerades 2 apr. 2023
Excellent choice if you wish to stay in a a modern hotel not far from the center
Översätt
edtzh
Den Guest Room King Bed
Bodde på juni 2022
Ensamresenärer
2 recension
5.0/5
Enastående
Publicerades 23 sep. 2022
Very pleased with the hotel stay. Super clean and friendly staffs.