Grand Resort & Residences

離市裡面有點遠，不過整個國家交通本來就不方便

We stayed one night because we had an early morning flight. The staff was wonderful and the entry and registration desk was clean and well-designed. Driving through the parking lot, however, was ungraded and dusty. The room was small and superficially nice, but the construction was shoddy. The wall plug outside the room was hanging by its wires. The peephole in the door rotated freely. The door didn't fit the doorframe. The handle on the shower door was practically falling off. The showerhead pipe coming out of the wall was not solid. All in all, this new hotel doesn't look like it's going to last many years. One last thing. There was no refrigerator in the room. I had to ask the restaurant to keep my medication cold overnight! All in all, the staff was lovely but the hotel itself was a great disappointment.

Staff was great ..pool , restaurant ,bar all were awesome..only 2 major problems 1st every phone number I tried ( including the key card holder and ******* listed number) didn’t work. Front desk gentlemen gave me a number that was not close to not one of the numbers on the website or on ******* or their in-house key card holder. 2nd I understand it was a super busy week for them however, the room I got everything was amazing except the fact that I felt like I was in a closet not one window and unfortunately, they said they didn’t have another room to give me, I felt like it was a cave but a really nice cave. Tahinia & Jamir (sorry if I misspelled it.) a great first impression when you walk into the hotel both are very kind very polite and very helpful.

Staff were friendly, the pics online make it look nicer than it is. The swim up bar doesn’t exist, just seats in the pool. They have a shuttle but you still have to pay to get a ride.

Didn't know they had a shuttle. Pool was great except at night time, got real cold. A tip would be to have heated pool.

The pool and hotel is nice. The shower drain was clogged and the coffee machine didn’t work. Other than those minor issues it is a nice place. The rooms are very clean and good so.

Very nice hotel. Friendly staff and the rooms were super quiet. I know I had someone next door to me, but never heard them. I arrived in the evening so did not use the pool. It sure looked inviting though. I would stay here again without hesitation.

The walls are thin and you can hear everything throughout the night. But everything else was great. Plenty of parking and the staff were very friendly.

The AC didn’t work well and the room was very humid, but the staff was very kind and attentive overall!!