Medplaya Hotel Riviera - Adults Recommended

Location amazing opposite the harbour, food (breakfast and evening meal - both buffet) was outstanding, such a huge choice and to a very high standard better than on a cruise ship!! Highly recommend!!! Many outside destinations to relax, I. Different layers with pool, jacuzzi and a chill out zone on top floor to sunbathe with luxury beds.

Stayed one week for new year and had a lovely time. The staff are friendly and helpful they worked incredibly hard. Pepe ?? The chap that cooks the eggs / omelettes is just so sweet. Rooms were cleaned daily and yes they probably do need tarting up a bit but they are perfectly okay. Food has massively improved since our last stay we were never struggling for anything to eat. Choice for breakfast and dinner is excellent. The singer on New Year’s Eve was good but the other entertainment wasn’t all that good but most guests seemed to stay and watch it. Great being adults only please don’t change it. It’s so nice not to have kids running about everywhere Our rep Gary and the girls that work with him were all very nice and informative. Would definitely recommend the hotel and it’s in a fabulous location. Thankyou all

The bed is not that comfortable, pillows are ok, bed sheets a bit scratchy, not as soft as I would like. Biggest bug bear was that the lift to the promenade was broken. Broken from the day I arrived (other guests said it was broken for a few days at that stage) and wasnt fixed till 10 days later. My bad knees did nto like the 80 steps to get to the promenade. I secifically booked this hotel for its location and lift, as someone with mobility issues, so this was hugely disappointing. We had bad weather for majority of our visit and that does damper things but if the lift had worked I would have no complaint. I have lodged a complaint with TUI, surely nowadays a two week delay to get a part is not acceptable. Perhaps keep spares or pay for next day delivery. Patio furniture is old and tired. Room has a good kettle and hairdryer. Stingy on the coffee in the room. Apart from day 1, supply was never topped up. Water bottle never supplied, after day one, during our stay either. Nice bottle of win supplied to room on day one. We had room 303, nice view but constantly in the shade. Would have preferred a sunny patio as we paid extra for a sea view room. If you want a sunny balcony this is not the room to have. Staff were all friendly and approachable. Food was very good , a few odd dishes were strange, but there is so much choice, there is always something to eat. I do agree with someone elses review, the plates do have a feel of not being cleaned correctly. Would suggest adding salt to the dishwasher, but if they are being washed by hand, then someone is not washing them properly. I also had about four occassions when my glass at dinner had lipstick on it, and I had to ask for a new glass. So perhaps if the Manager is reading this review, please speak with the dishwashing team, action is required.