Cascade Lodge

They sent me to a different motel.. i paid 210$ for 1 night.. and got sent to chalet.. motel.. i should at least get 100$ refund...concerning i could have stayed across the street for 89$

We noticed there was a wet spot on the carpet by the closet and on the floor of the bathroom. The bathroom door also wouldn’t shut. I brought it to the attention of the property owner as we were leaving for a bit. When we came back we were told there was a water leak and they were waiting on a plumber and they put towels and a large fan in the room. They did nothing about the bathroom door not shutting and the plumber never did show up. We were there for two nights and could not switch rooms (they said nothing else was available). I was sharing the room with my adult son and would have really liked at least the bathroom door fixed for privacy (I explained this to them). When we checked out nothing was said and no apology or discounts were offered. We will not be returning to stay here.

Property owner lives on property and clearly does not want to be a hotel owner. Advertises to be a 24/7 front desk but in actuality, if you happen to arrive late to check in there will be no one at the desk to greet you and instead you will be locked out, forced to call a phone number that they won’t answer, and no one will respond to the doorbell that they say to ring for assistance. There is no indication anywhere that this is their house, so beware! Because if you happen to knock on their window of what you assumed was still a regular hotel lobby break room, they will call the cops on you for trespassing! I was refused my stay after already having paid for it, forced out into the streets on an unfamiliar city, at 2:00 in the morning after having driven 13 hours to get to my destination. Never have I been treated so poorly at a hotel, or any other type of “hospitality” establishment. If you want to stay somewhere, stay anywhere else but here. WORST HOTEL EXPERIENCE I HAVE EVER HAD. I think in hindsight it’s for the best that we didn’t stay there, and I recommend you don’t either.

No perks offered, but easiest check in ever. It was a motor motel not a perk kind of place. We didnt ise the pool but the area and grounds were nicely kept. The iwner was very courteous.

A bit wornout but kept up very nicely. Not enough lights in room, a lamp not working did not help. Pool was very nice. Overall i would stay here again. Great price.

The good, river location and access to trail. The bad, dank smells in hallways and room. Cluttered items left in the room like paint cans, pet items and other things. The property has an obvious lack of investment. I was also required to sign a contract when I got there, which I never had to do with ******* before. I don’t know how this place gets rated as high as it does considering the cost of staying. I wouldn’t spend more than $100/nt here, but Bend is getting crazy expensive overall. I do not recommend this place.