Nazz SG
30 december 2023
This us our 2nd time staying in this hotel. There are few things that need some improvements.
- Rooms are spacious and clean. Keep it up.
- Room is lack of toiletries such shower cap, disposable shaver.
If its something not to be provided, it would be nice if the reception counter able to inform us upon completing the check in. Or a little note in the individual rooms.
- Housekeeping need ti be review and improved. Our towels were not changed after the 1st night. We noticed the housekeeper just fold the soiled towel and hung it on the rack when we were about to use it. Housekeeping was not done till about 4pm local time.
- Breakfast buffet spread needs to be relook and improve. Have more varieties such as varities of breads and pastries. We decided not to go for the breakfast on our last day before checking out.
- The pools are murky after a day of heavy rain. The management should change the pool water so the hotel guests are able to swim in the pool.
I hope things can be improve further.
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