Sonrisa Apartments

Apartment was appalling service was terrible, where you get dropped off no reception no sign. Rooms need updating and cleaning.bathrooms are dirty, kitchen utensils dirty lack of changing towels and bedding. Costs money to clean room ridiculous.what the point coming on holiday. Staff are so rude not welcoming. Area is rubbish hardly anything decent to eat.wouldn’t recommend coming back here never again. Once and for all.

We have stopped in a beach front modern comfy apartment but needed a one night stay and this was double the previous beautiful place price The pictures aren’t relevant to the actual apartment It’s clean and the staff are nice But It’s dated and tatty and small and uncomfortable The living area is old tired and tiny - the settee had seen much better days The kitchen is tiny with disjointed appliances and cupboards- lots of actual rust on the white goods The bathroom was ok and clean bug the door handle came off ! The single beds room door had to be dragged to shut ( no air con) The small double bedroom bed was so hard and uncomfortable literally no sleep also the pillows had been washed ( in this day and age !) and had big round lumps on them The cushions on the bed smelt old and musty The walk to the front is a good fast 10 mins and the sea view is ok at a distance but that will soon disappear with the planned new super hotel being built in front There is a pool but it has no vibe life or anything going on just a lacklustre really old pool area with a few white plastic beds My advice search elsewhere

Absolutely lovely apartment! It's clean and has eveything you need 3 of us stayed here and couldn't believe how nice it was when we walked in. The lady that we booked with was lovely, so helpful and just a message away if you needed anything at all. Pool and outdoor shower is fantastic. You are a 45 min walk to old town or a 10 min taxi which only cost 13 euros. Will definitely be back here and will recommend.

Excellent. Clean, well furnished apartments. The staff are amazing, they were very helpful when we stayed. I left some items in the property and the staff went out of their way to get them back to me. 5 star

Aircon not working fix in 15 minutes, given a small dimplex radiator over 4 weeks later moved us up 2 floors. TV would have been good if fluent in Russian or Spanish, ended up with you tube. There are only so much Frost & Wexford you can watch. The apartments were a building site for whole seven weeks, in time it will look very nice but for us it ment going out and staying out. The cooking was a bit of a problem warming a pizza would trip the electricity so eating out was more than essential. There was also a smell of sewerage in 2 apartment, reported several times but as it came and went difficult to prove although we did manage to show staff how bad it was, they blamed the Spanish sewerage system. It was a huge disappointment are holiday for the year and not remember fondly.

Just came back from this property and had the most wonderful stay. Really impressed with the apartment and the views on the balconies were absolutely stunning. The 3 bedrooms were immaculately presented with more than adequate air conditioning. Perfect for our party of six. We were on the top floor, thank god for a lift. The property was situated in a more quieter part of Benidorm but within 5 mins walk of plenty of restaurants and bars. We took a local bus into old and new Benidorm which was only €1.30 and Taxi back €10.00 Max and the team at the hotel were brilliant and very helpful in all our needs. Great Holiday