Hotel Cuco

Loved it pity its in benidorm I didn't like it benidorm but if you do stay there it's was lovely

Booked a standard hotel room , while checking the details , it said may have balcony or window . I rang the hotel direct to check that I had a balcony . Was told it did . When arrived , didn’t have a balcony , returned to reception to see if I could pay to upgrade , no rooms available , to return the next day . Did and same conversation , the view from the window said overlooking a courtyard , it wasn’t it faced straight onto 4 other windows in a block .I paid to upgrade to all inclusive but the dip pool on the roof which was a big bath wasn’t great so was told we could use the pool in a hotel around the corner but we could not obtain drinks there and would have to return back to hotel Cuco when I needed one ! There is no outside seating at all , even on an evening I eventually booked another hotel so I could actually sit outside on an evening and didn’t feel like I was stuck in a dingy room . The light one the wall was flashing on and off. , and the hairdryer kept cutting out .

The hotel boasts a prime setting and a warm, welcoming atmosphere. A heartfelt thanks goes out to Alfonso, whose cheerful demeanor and unwavering willingness to assist made our stay truly memorable. His dedication to exceptional service, always accompanied by a genuine smile, ensured that no request was too great or small.