Magic Cristal Park

Don't book this hotel if you are aged below 60 years of age. This hotel is like an residential Care home. The hotel is dirty and we all came down with a sickness bug from this hotel, spending pretty much all week in bed and spoilt the whole 7 days. The staff are unfriendly and do not or choose not to speak any english. The drinks are watered down and cheap. The food and restaurant is very unappealing. The whole hotel smells like chip fat, the lifts are slow, the hotel is run down, old fashioned, feels dirty, with no atmosphere or entertainment. The pool table had no balls to even play if you wanted too. Not taken many photos .... we have been bed bound all week - this was the stunning view!! ....couldn't wait to get home!

I was so Sceptical about staying here as the reviews are not pleasant, You get what you paid for it’s a budget hotel our room was very spacious with a big window that opens quite a lot (missed having a balcony) our views were out the front facing the school the room were dated but are clean and have massive beds. A fridge for our milk and decent air con also had a tv with British channels. The pressure of the shower was good. Hairdryer was old but worked. (My friends room didn’t have working hairdryers or tvs The staff mostly are ok not the most friendliest but not ignorant, I loved the roof top defiantly the best part of the stay pool was ok but weird having a massive glass roof but the cocktails were lethal We were room only so can’t comment on food A lot of other people staying there are Spanish and I wouldn’t stay here again but I don’t think it is the worst hotel I’ve stayed in.

We recently returned from a short 4 night break and I have to say we loved everything about this hotel. The hotel upon entry is very friendly and accommodating, we checked in with ease and were given all the information required such as restaurant times, snack times, bar opening, pool times and entertainment schedule. The rooms are excellent size and more than comfy enough for our family of 4 with both children in their own beds, good size bathroom etc and the room overlooking the quieter side street with the Julio Iglesias park to our right. A Good couldn’t be faulted with an excellent array of cross cuisine foods such as meats, cold foods and an ever changing secretion of fish and seafood. Self serve Beer, Wine and soft drinks in the restaurants. Kids were entertained with the machines, pool table and Air Hockey in the downstairs lounge and bar which had excellent service also. The pool and bar on the roof were an excellent addition to a brilliant hotel, somewhere to absorb the sun, have a swim, get a drink and see the sights of Benidorm. Games at 11:15 were great from children to larger adult kids. All staff excellent with a special mention to Anita. Anita is friendly and approachable, happy to answer our multiple questions about the hotel, the area and general chat when she wasn’t rushing around. Having people like this really makes staying in hotels more pleasurable. Thankyou Anita. We are now planning on returning in April for another break at the Magic Cristal Park, we enjoyed the hotel and this area of Benidorm. All in all 5 out of 5 from us.

Very old building in need of tlc,and it shows The staff are overworked in the dining area, hence the worst food ever..... Nothing for kid's besides a game room, which is 5 EUR for 2 hrs, Food gets worse with every meal. Tripe, big feet, just some of the examples. no smart TV, so literally 5 English channels. One bar with constant queues. Besides the roof bar, Only one staff member at the site. AC would constantly stop working, the window on the 3rd floor opens completely.. Very thin walls. Would not return there if you paid me. Mistake was spending Christmas there.

Before we visited this hotel, I read a lot of mixed reviews and was on the fence about it. Now that we have actually experienced it, I feel that an honest review is needed. This is a lovely hotel for a city break. I think the English has ruined this city. When my family and I did the 10 minutes walk to the beach through the city, all we experienced was drunk english being loud and arguing. As an English woman myself, I feel really let down. The hotel is really well located for a shopping holiday as it is right in the middle of town. The food is mostly fish.. so if you're like me and do not like it, then you won't find the all-inclusive that appealing.. but I did find the food to be fresh and different every night. I had no trouble finding hot, fresh food every day, and the dining staff were very helpful and attentive. We tipped them every night as they did an amazing job. My children loved the club downstairs, and the bar staff was wonderful. Even though they were very busy all night, they still had a smile for you and had no issues making my children mocktails. The rooms are very clean. The roof pool is so disappointing, and the children's slide and playarea (on a different floor) really let this place down! Overall, this is a nice place to stay if you don't mind fish dinners, a cold swimming pool and a city hotel. We enjoyed our stay here but will not be returning not because of the food or the staff but because of the location and the roof pool.

We booked one night on the day to extend our stay. Very pleased with the hotel for the price, yes its a little dated and has a higher percentage of Spanish guests. The room was very clean, after a good check in with welcome drink I was shown to my room which was a lovely touch. Drinks were well made and plentiful, occasional small queues at the bar as expected. Food was varied and plentiful - but do check your meat is cooked through we had a very pink burger. The highlight for us was the upstairs pool area where we lay and watched the sun go down with a drink which was a real highlight of the holiday - the views are stunning.