Gran Hotel Bali

Not much I can say really, the room I was allocated was dreadful so dark and dull and I was unable to open the curtains (dark black no net curtains or blinds) as I was on the 1st floor and there was a walk way fire escape outside my window which allowed people to look into the room. The amount of cigarette butts outside the window on the ground was crazy. The food was also so bad we had to find restaurants outside after paying for full board. The staff although nice they seemed to be under pressure which caused long delays at the various bars and reception.  I won’t be returning….

La ubicación si buscas playa y tranquilidad es perfecta, pero si buscas el jaleo de la fiesta y demás, ya estamos hablando de unos 3 km del hotel. La única pega que le pondría es la comida, poca variedad para un hotel 4 estrellas. Eso sí, las vistas y el ascensor panorámico espectaculares! Pdt: mejorar el tema de la comida porfavor; también aprovechar esas mesas que tenéis para poner más variedad de comida y no repetir la misma comida por cada lado del buffet.

Todo de 10 me gusto mucho este hotel y su personal muy amable,la piscina y los mojitos de mi favoritos, la cama muy cómoda, la ducha súper amplia, todo genial volvería mil veces 😁

Servicio magnífico igual que las instalaciones, la comida, mejorable algún mediodía, pero buenísima, y atención siempre genial en recepción, y esperando volver el año próximo. Única petición, más jabón y champú en el baño.

Hemos pasado un fin de semana estupendo en este hotel y por supuesto, en Benidorm. Aunque ya lo conocíamos, nunca deja de sorprendernos. El hotel muy agradable, aunque nos hubiera gustado estar en una planta más alta y con mejores vistas. A ver si la próxima vez lo conseguimos, ya que me gustaría volver. El buffet del desayuno nos ha parecido muy variado y abundante. En fin, una estancia con todo lo esperado y más.

Hotel con buenas instalaciones en general, pero con un personal escepcional, amables y muy buenos profesionales

Espectacular hotel, con unas vistas maravillosas. El desayuno muy bueno

We been here couple years ago and we back again,because the view from hotel is the best. Close to the beach. Much quieter area than central Benidorm. Food was nice. Room was always cleaned. We always could find parking spaces around hotel...

I've stopped in better 2 star accommodation.... This is not a nice place to stop at all ! On arrival the entrance looked pretty nice but straight away the staff at reception were rude and just kept ignoring everyone like they really couldn't be bothered !! Really bad attitude and therefore took forever to get booked in. The room wasn't great at all, although the bathroom and toilet were ok which was good. If you have any problems walking up flights of stairs then do not book as the queues for the lifts are ridiculous on each floor. Luckily we were only on the 9th floor so walked up and down them but again not what you expect and I really felt for those that couldn't. If I remember rightly there are about 46 floors. Lots of sun beds around the pool were broken or dirty. Not enough bar staff in the evenings ! We had drinks out because each evening I witnessed extremely slow service (45mins for a drink) and it wasn't even that busy. The staff were also arguing with multiple customers rather than being helpful. Daytime seems to work a little better I think. Anyway I was happy to see the back of this place.