Flash Hotel Benidorm - Recommended Adults Only 4 Sup

A really lovely hotel right in the heart of the action but yet quiet enough to read on the balcony. Good selection of food. Very reasonable drink prices. Brilliant terrace for people watching. Some great acts on too. Rooms have 2 very comfortable double beds. Smallish balcony but enough space for 2. Amazing power shower. Great views down the strip and always close enough to walk back.

Where do I begin with this? I have been visiting Benidorm for thw past 40 years and never had an issue. We booked the Flash Hotel as it was a lot cheaper than our normal hotel and we always looked at it and thought it looked a nice hotel so wasn't concerned that it was alot cheaper. Looks are very deceiving. Upon arrival we were greeted by Alex who was very helpful (the only bit of the hotel that was good) We went to our room 201 to find the plug sockets wasn't working and the patio door didn't lock. Spoke to reception and they said they would sort it. We went to the pool area where there was cig ends around the side and empty food cartons on the pool bar tables (only one person on the bar which isn't enough) After going back to the room the plug sockets were now working but the patio door still didn't lock. My husband went to turn the Air con on and it didn't work. Again I spoke to reception and they sent the maintenance guy up who spent 3 hours in our room and it couldn't be fixed. Reception rang and advised they were moving us rooms which wasn't ideal as we had unpacked all 3 cases. We got our things together and went to the new room 507 there was a dead mosquito squashed on the Bathroom wall the shower screen had a build up of dirt, the bedroom walls were filthy, another dead bug squashed on the bedroom wall, Balcony was filthy and have a broken tile which had a piece missing which had Sharpe edges, bedding was stained and the were dirty. Again spoke to reception they sent the maid to change the bedding and that was it. The following day I spoke to the Rep who requested they did a Deep clean which was fine as that's all I wanted. We left for the day and later returned to find everything still the same apart from they had cleaned the balcony glass. I spoke to the reception manager who came to look at the room and requested the cleaner and maintenance guy to come to the room. Thw maintenance guy said all he could do was put hazard tape over it until there was no booking in the room which wasn't a problem we knew what was under it and to avoid that tile. The Reception manager said the cleaner would sort the room while we were out. We went back out and later return and the cleanliness was still poor thick dust and crisps under the bed. I spoke to the Rep again and she spoke to the manager who advised the room was cleaned to a good standard and he advised he had a video of this. All my photo's are time and date stamped so I can prove this wasn't the case. Tuesday my daughter wasn't feeling great and wanted a lay in so I put the do not disturb sign on the door and I went to the Beach. My daughter later joined us but started to feel unwell again so went back to the room to find the door wide open and the maintenance guy in there sorting the tile. There was footprints and dust all over. I then return to find the tile was alot shorter and had jaggered edges. All photo's again were sent to the Rep. The cleaner arrived swept and mopped lite

We’ve been here for 10 days. The staff is so lovely, the room service was good. There is always you can eat here and the restaurant staff is really kind especially George. The staff in general is very kind and hard working as well. The location is very good as well, we didn’t have any issue

Very good Flash hotel! Very good staff very pleaseant AND very! Food very good the food AND the presentaccion amazing! George very pleaseant in the restaurant with allá staff who Is work very hard! But every Time smile! I'm come back the next month! See you soon!

Stayed at this hotel for one week over St Patrick’s day. The hotel certainly pulled out all the stops for this , entertainment was good however you had to be in very early to even consider getting a seat. Hotel is in a prime location for the strip. Food ok not much selection but was always hot. What I feel lets this hotel down is the cleanliness. The toilets smelt of urine and the corridors could do with a good clean. Our room was not cleaned properly once, bins and beds were seen to but floors were not cleaned and the bathroom was not cleaned once. I went to reception to report this and was assured it would be cleaned the next day but it wasn’t. The furniture around the pool has seen better days , the little tables were all rusty and the VIP beds covered in bird mess. I feel this is a let down considering it advertises as a 4*.

The hotel is very clean and modern! The food and the kitchen team very good and very helpful ! The presentacion and food amazing! The waiters works very hard and every time smiles! Hope come back soon! I am verry happy!! Thanck you Flash hotel!