Pierre & Vacances Benidorm Levante

After seeing the reviews I was really worried about staying here. The apartment was great very clean and comfortable. No problems getting our deposit back. The only negative I can give is the pool area is not good very basic, no parasols which was not good, small pool,needs updating. No seating area. Full of stags & Hen parties.

Before arriving was very concerned with some of the reviews. But we arrived just before midnight and receptionist was there to greet us, yes very blunt but this could be language barrier or just her personality. Even though we asked for apartments close together this didn’t happen and the group of 8 was split one on 3rd floor one on 19th floor. Apartments were large, spacious and clean, loads of amenities including a kitchen cleaning box, shampoo and shower gel, towels and linen. Maid service wasn’t included and if you required more towels or linen etc then there was a charge usually 6euros for each item. Two bed apartment had one double bed with bathroom including bath and overhead shower. Two single beds and ensuite with shower and toilet and almost king size sofa bed which was very easy to make. One bed apartment includes one bathroom, one double bed and one almost king size sofa bed. Balconies were huge almost same size as the one bed apartment itself. Apartment was clean and the few odd scrapes and wall marks as you’d expect. Came with working fridge and if you required kettle or iron all you had to do was ask reception. You are about a 10minute walk from everything or a cheap taxi ride. There is a bar/café which serves all drinks, snacks and hot food(recommend the pizza’s) Bar man was polite and friendly but if you were rude to him he would be rude back which Is fine as be treated as how you treat others. Pool was a nice size, clean but could do with a few more sunbeds. Toilets and showers available. Luggage storage room. Yes you have to pay a 200euro deposit but as long as you do as they ask (strip beds, wash up after yourself and generally make sure its clean) this will be refunded within 24hrs. Overall impressed. And would recommend for groups.

Before we went I had read mixed reviews about this hotel so I was a little bit wary. It's true that it is at the top of a massive hill, however there is a free shuttle bus so it's really not an issue. Just be aware that they do not run during siesta time so plan your trips out accordingly, alternatively you can flag down a cab for about 5 euros as a one off if need be. The reception and general look is very nice. It's very clean and the staff were lovely. Although I have basic Spanish and try to use it when I can, all staff spoke excellent English, which incidentally I don't believe we should expect, when in Rome and all that.. The rooms were quite spacious and cool, if a little dated, but were perfectly clean and housekeeping kept them that way all week. My only bugbare being our fridge didn't really work and it would have been nice to keep things cold in our room. The balcony overlooking the pool was a delight. I'm going to slip this part in here because I really want to end on a high note , even though the hotel says it doesn't cater to stag and hen parties, there were several staying there and the noise level could become very annoying at times, along with heckling from the balconies. We experienced this on 3 of our 7 nights so I can understand if people would find this irritating. I only had breakfast in the dining room. The majority of which was very nice. Lots of choice of both hot and cold food, fruits, juices and coffee. No complaints here. The grounds and the pool are lovely. There is unfortunately the need to line up if you want your pick of sunbeds. The pool isn't large so can get busy. If someone could help the bar staff there with some new music..there are only so many times you can listen to Lewis cappaldi. The outside bar was our chosen evening destination, entertainment was a little old fashioned but somewhat quaint and enjoyable. The Spanish love to dance! Overall we had a fantastic week, helped by pleasant staff. A special mention to Veronica at the bar, she was our favourite. Would definitely go back.