Hotel Servigroup Venus

Rooms are a little dated but You get a free safe in the rooms, saves you messing about with leaving a deposit at reception which most hotels do. You have to keep your door pass with you at all times because you won’t be able to use the lift or access the pool area. we was on the second floor so we didn’t need to use the lift. The breakfast was really nice, the evening meals was themed nights but there was something for everyone Always sunbeds available. We was lucky enough to get a pool view that we didn’t ask for so that was a bonus. Close to the strip and beach. Would recommend.

Whilst this isn't a review directly about the hotel, we would love to share some appreciation for one of your Jet2 representatives, George Tucker, the Resort Customer Helper at the Venus hotel in Benidorm! George provided outstanding support to our father/grandfather, Alan during his recent holiday in Benidorm last month. Unfortunately, Alan fell unwell whilst they were on holiday in Benidorm, and George stepped in immediately to offer his support whilst going above and beyond to assist. He regularly visited Alan and his wife, Dot, at the hospital, checking on their well-being, and ensuring they had everything they needed. In addition to his hospital visits, George also took it upon himself to personally make sure that some of Alan’s belongings were delivered from the hotel to the hospital, which was a great help to our family in a very stressful time. What really stood out was George's constant communication with our family back home, which gave us great peace of mind. He kept us informed with regular updates, offering reassurance and making sure we were always in the loop regarding Alan's condition. His kindness, professionalism, and attention to detail were truly exceptional. As a family, we felt completely reassured knowing that Alan and Dot were in such capable hands. George’s support made a difficult situation much more manageable, and we would be grateful if his efforts could be formally recognised. George’s efforts went far beyond our expectations, and we are extremely grateful for everything he did. Thank you George!

Great hotel well placed for Benidorm, excellent standard of cleanliness and great place to stay. We met multiple people who stay regularly and come back year after year. Just one word of note, bathroom door is full frosted glass, so not too discrete if your sharing a room!