Margaritaville Island Reserve Riviera Cancun by Karisma

Small, quiet and relaxing resort! Stayed for 5 nights and that was perfect, wouldn’t have wanted to stay any longer as there are only a few places to eat and there wasn’t much more to experience. Food was good. Cold shower water was not ideal. Stinky seaweed on the beach (I know not much can be done about this). I would call this to be a 3.5 star resort

This was our 6th visit in last couple years, and our last. Too many little Changes and issues that now stacked up make this very average stay. Whether be the limited items in joes merchant (no more American candies and chips, no Diet Coke just less). Or when Rita’s had no steak shrimp or fish, or the BBQ prime cuts steak night that never occurred and no one had a clue when asked and showed their app promo as to why. The garbage left on top of a can on the beach for an entire day, or the lack of servers taking drinks orders but had 6 ladies selling massages. My room service order of ham turkey club that arrived as ham and fried egg, and less room service options (no drinks like sodas). Changed beer distributor so lost Tecate beer. Each item not a huge deal just too many that we won’t come back. And 6 visits no staff seemed to care, most looked Away when passing. As if a new owner manager is in place and not for the better. If they maintain this I would hope the rates would drop as what is now offered and delivered is below what they lost the rooms for. Adding one image to show again little thing as on website menu they cannot even spell lobster properly (lonster).

Help was great. Room was great . They just have to have beach house restaurant open every night for dinner. .I personally don't like eating buffet on the beach waiters and bar staff was top notch.

It was a blast!!! The resort is beautiful and the staff is so nice and welcoming

This resort doesn’t offer buffet style they only offer it for breakfast and not a lot of options to choose from. Plus, they also water down all their drinks.

Property was older but very nicely kept! Seaweed was awful and only removed the day we left. The breeze and location was perfect!