Elmo96
22 augusti 2023
My husband & I have stayed here twice this summer. The first stay was nearly perfect, I was pleasantly surprised given I had read some unfavorable reviews of this hotel. We were able to use nearly all the amenities and the room was large and sparking clean. The second stay, which occurred August 17th, was pretty much the opposite and echos other reviews here. While the employees who helped us get checked in & out were very nice, the room was much smaller but had the same size bed, which didn’t make sense to me. The floor hadn’t been vacuumed. There was lotion smeared on the wall. The body wash was empty in the shower. The sheets & bathroom were clean, however. I slipped and fell on the tiles surrounding the pool and cut my knee on a sharp edge. The first aid kit in the pool area did have what was needed to patch me up, but beware the tiles are very slick, even while walking. The breakfast was a disaster, lots of food was out and people waiting. I got a banana that was so unripe it was completely inedible. We chose to skip the other breakfast items. Lastly, while drying my hair with the room’s hairdryer, the circuit tripped in the bathroom and not only cut power to the vanity area, but the actual bathroom itself, and it fried the hairdryer. Given these issues and what I feel was a pretty high price point ($179 for a weeknight) we won’t be coming back. The value for the money isn’t there and there’s no shortage of hotels in Benton Harbor.
Översätt