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Verifierade recensioner
Läge och interiör4.4
Bekvämligheter4.3
Service4.1
Renlighet4.2
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Alla recensioner(19)
Positiva recensioner(18)
Recensioner med foton/video(8)
Negativa recensioner(1)
Gästanvändare
Rum Premium King med terrass
Bodde på sep. 2024
Par
3 recension
5.0/5
Enastående
Publicerades 31 okt. 2024
Loved this hotel, amazing rooms, fantastic service and great food. Couldn’t ask for more. Will be back.
Översätt
Gästanvändare
Premium Terrass Tvåbäddsrum
Bodde på feb. 2025
Familj
1 recension
5.0/5
Enastående
Publicerades 31 mars 2025
We loved the proximity to such a wonderful beach, which was beautiful clean and undisturbed. The service at the resort was top notch, ranging the poolside personnel who took care of all over needs to housekeeping who were attentive and proactive in their cleaning and tidying. We were also impressed by the facilities - the pools were fantastic as was the buffet meals. Special shout out to yoga master Roland, who conducted a bespoke class for us and was able to cater to our different levels of flexibility and technique. His manner also made us feel extremely at home - thank you Roland!
Översätt
RubySL
Rum Premium King med tillgång till poolen
Bodde på maj 2024
Par
3 recension
4.5/5
Utmärkt
Publicerades 3 juli 2024
best food.friendly staff, great location and service.we enjoyed very much.
Översätt
Stefan
Lyxigt Havsnära Tvåbäddsrum med Trädgårdsterrass
Bodde på dec. 2024
Par
6 recension
5.0/5
Enastående
Publicerades 31 jan. 2025
Really good hotel. Quit nice and calm. Food really good
Översätt
Svar från boendet: Dear Valued Guest,Thank you for sharing your positive experience with us! We’re so happy to hear that you enjoyed the peaceful atmosphere of our hotel and found the food to be excellent. We hope to welcome you back for another great stay in the future!Best regards,Maja Romanus,Guest Relations Executive,Cinnamon Bentota Beach.
Gästanvändare
Lyxigt Havsnära Tvåbäddsrum med Trädgårdsterrass
Bodde på feb. 2024
Affärsresenärer
3 recension
4.2/5
Mycket bra
Publicerades 28 mars 2024
Amazing resort location with large cosy and beautiful rooms. Highly recommend for holidays. Food is expensive though.
Översätt
Mehmet Bulent
Lyxig Havsutsikt, King Size-säng, Trädgårdsterrass
Bodde på dec. 2024
Par
1 recension
4.7/5
Otroligt
Publicerades 31 jan. 2025
Nice hotel but old
Översätt
Svar från boendet: Dear Valued Guest,Thank you for your feedback! We’re glad to hear that you enjoyed your stay with us. Our hotel indeed holds a rich history, and while we continue to preserve its heritage, we also strive to update and maintain our facilities to ensure comfort for all our guests. We appreciate your comments and hope you’ll visit again to experience the charm of our property.Best regards,Maja Romanus,Guest Relations Executive,Cinnamon Bentota Beach.
Svar från boendet: Dear Valued Guest,Thank you so much for sharing your wonderful experience with us! We're thrilled to hear that you appreciated the architectural beauty and the preservation of Geoffrey Bawa's original design. It's fantastic that you had the opportunity to explore these details with Sanduni.Your kind words about our hotel and its heritage are greatly appreciated. We would be more than happy to welcome you back soon!Best Regards,Maja Romanus,Guest Relations Executive,Cinnamon Bentota Beach.
Svar från boendet: Dear Guest,Thank you for taking the time to share your feedback with us. We’re sorry to hear that your experience didn’t meet your expectations.We understand how important the environment and the overall management are to a satisfying stay, and we regret that we did not meet your expectations in these areas. We will review our operational processes to ensure smoother coordination and better service in the future.Your comments are valuable to us, and we’ll use them to improve the guest experience for future visits.Best Regards,Maja Romanus,Guest Relations Executive,Cinnamon Bentota Beach.
Gästanvändare
Lyxigt Havsnära Tvåbäddsrum med Trädgårdsterrass
Bodde på feb. 2025
Familj
2 recension
5.0/5
Enastående
Publicerades 30 mars 2025
Великолепный отель. Сервис на высоте. Гостей много, но этого совсем не ощущаешь, тк территория правильно спланирована и достаточно большая.
Завтраки отличные, есть еда на любой вкус: и европейская, и блюда местной и китайской кухни. Много фруктов, соков.
Svar från boendet: Dear Guest,Thank you for your kind words and recommendation. We’re thrilled to hear that you enjoyed the unique architecture and beautiful design details of our hotel, including the traditional Sri Lankan batik ceiling. Your appreciation for our location and interior is greatly valued. We look forward to welcoming you back in the future.Best regards,Sudath De SilvaAssistant Manager - Front office Cinnamon Bentota Beach
Svar från boendet: Dear Guest, Thank you for your detailed feedback. We’re sorry to hear that your stay did not fully meet your expectations. We appreciate your comments on both the positive aspects and the areas needing improvement. Please be assured that your concerns regarding check-in, room facilities, and maintenance have been noted and will be addressed. We strive to provide a memorable experience for all our guests, and your input is valuable in helping us enhance our services.Best regards,Sudath De SilvaAssistant Manager - Front office Cinnamon Bentota Beach
Gästanvändare
Lyxig Havsutsikt, King Size-säng, Trädgårdsterrass
Bodde på juli 2024
Familj
35 recension
5.0/5
Enastående
Publicerades 9 sep. 2024
非常不錯的酒店 滿意
Översätt
Gästanvändare
Rum Premium King med terrass
Bodde på jan. 2025
Res med vänner
3 recension
3.7/5
Publicerades 9 feb. 2025
入住辦了2小時 客人覺得很不爽
Översätt
Svar från boendet: Dear Valued Guest,Thank you for your feedback. We are sincerely sorry to hear about your frustration with the check-in process. We understand how important a smooth and quick check-in is, especially after a long journey, and we truly regret that it took longer than expected. Please know that your feedback is important to us, and we will work to ensure that this issue is addressed moving forward.We hope that the rest of your stay was more enjoyable, and we appreciate your patience. Should you have any further concerns or comments, please feel free to reach out.Best Regards,Maja Romanus,Guest Relations Executive,Cinnamon Bentota Beach.
Gästanvändare
Lyxigt Strandnära King Size-rum
Bodde på dec. 2023
Par
5 recension
3.5/5
Publicerades 2 feb. 2024
Чувствуется усталость отеля. Был съеден москитами.
Översätt
Gästanvändare
Lyxigt Havsnära Tvåbäddsrum
Bodde på dec. 2024
Familj
5 recension
5.0/5
Enastående
Publicerades 4 feb. 2025
非常喜歡,設計感十足
Översätt
Svar från boendet: Dear Valued Guest,Thank you so much for your kind words! We are delighted to hear that you enjoyed our hotel's design. We look forward to welcoming you back for another unforgettable stay.Best regards,Maja Romanus,Guest Relations Executive,Cinnamon Bentota Beach.