NH Bentota Ceysands Resort recensioner

Svar från boendet: Dear Thoro260, Thank you for choosing to stay with us and for sharing your kind feedback! We are thrilled to hear that you had a comfortable week at our hotel and enjoyed our breakfast offerings. Your recognition of our team's dedication, especially Kasun’s efforts, is greatly appreciated. We will be sure to share your compliments with him and the rest of the team. It’s wonderful to know you found the dining options plentiful and well-suited to your needs. We are continuously working to maintain and enhance our facilities, and your observations about the wear and tear are valuable in helping us improve further. We look forward to welcoming you back for another pleasant stay in the future! Warm regards, Shanika Gunawardhana Personal Assistant to the General Manager

Svar från boendet: Dear Trond R, Thank you for taking the time to share such a thoughtful review of your stay at NH Bentota Ceysands Resort. We're delighted to hear that you enjoyed the idyllic setting between the Bentota River and the turquoise sea, as well as the spacious and well-decorated rooms with their stunning ocean views. Your kind words about our staff, especially Shalindra Mutucumarana, mean a lot to us. We’ll be sure to pass along your compliments to him—it will surely make his day! We also appreciate your feedback regarding the coffee service at our buffet. Guest comfort is our priority, and we'll look into ways to improve the experience and reduce waiting times to make dining even more enjoyable. We’re thrilled to hear you’re looking forward to visiting again, and we can't wait to welcome you back for another relaxing stay! Warm regards, Shanika Gunawardhana Personal Assistant to the General Manager

Svar från boendet: Dear N8799OLvickyh, Thank you for taking the time to share your feedback about your recent stay with us. We're thrilled to hear that you had a wonderful holiday and appreciated the efforts of our team members, especially Nuwan, Viraj, Sochindu, Praveen, Rachitha, Chemith, Sandali, Lalantha, Thanusha, Suras, Rasika, Geeth, and Sashini. We’ll be sure to pass along your kind words to them – they’ll be delighted to know they made your stay special. We’re sorry to hear about your experience with the all-inclusive options and the beach vendors. Your feedback is invaluable, and we’ll use it to improve both our offerings and how we communicate these options to our guests. Regarding your suggestion about USB ports and pool furniture, thank you for pointing that out. We’re always looking for ways to enhance our facilities, and your advice has been noted for future improvements. We’re so glad you had a lovely stay overall and hope to welcome you back again for an even better experience! Warm regards, Shanika Gunawardhana Personal Assistant to the General Manager