Gästanvändare
12 juli 2023
Booked for 3 nights, my wife for work and me tagging along for a break. Hotel appearance is pleasant enough and short walk into centre of town. However, mid-twenties outside and no aircon in any rooms. Construction work going on so aircon turned off. According to hotels website, construction should be finishing today, but apparently not!! Constant banging and drilling all day - impossible to work in the room! Reception not able to give us another room as we will hear the noise everywhere.,,though it will only be during the day up to 5/6pm!!!! Oh that’s ok then…we’ll go and sit in the park all day until they’ve finished for the day shall we…,bloody ridiculous!! It seems as long as they state on their website that there is construction work going on (even beyond the date stated), then that gives them carte blanche to do what they like! Frankly, that’s appalling customer service and we won’t be staying here again in the future. Save yourselves the pain and stay somewhere else!
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