nhow Berlin

nhow Berlin recensioner

nhow Berlin

Stralauer Allee 3, Berlin, 10245, GermanyVisa hotellinformation
nhow Berlin
nhow Berlinnhow Berlinnhow Berlin
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Gästrecensioner

9.2/10
Utmärkt
136 recension
Verifierade recensioner
Läge och interiör9.2
Bekvämligheter9.0
Service9.1
Renlighet9.4
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Alla recensioner(136)
Positiva recensioner(35)
Recensioner med foton/video(11)
Utmärkta rum(12)
Utmärkt vistelse!(11)
Vänlig personal(10)
Utsökt frukost(7)
Rent och städat(6)
Utmärkt läge(6)
Negativa recensioner(1)
Lambert_
Dubbelrum(nhow)
Bodde på nov. 2024
Res med vänner
5 recension
9.0/10
Utmärkt
Publicerades 6 jan. 2025
I stayed at the nhow Hotel Berlin with friends for 6 nights around New Year's. While there were some positive aspects, overall, the experience felt quite inconsistent for a 4-star hotel. The positives: - The room was clean, and the beds were comfortable. - Soundproofing between the rooms was good. - The staff was very friendly and welcoming. However, there were numerous issues that detracted from the experience: - Reservation Mix-Up: I had specifically requested two single beds instead of a double bed, but this was not reflected in the room assignment upon arrival. - Missing Amenities: Basic items in a hotel like bathrobes and slippers were missing from the room, and we were told to order them via room service. Unfortunately, the app didn’t work, and no one at the reception answered the phone despite multiple attempts on different days. - Light and Noise Issues: While the rooms were soundproofed well from other rooms, we could hear everything happening in the hallway. Additionally, there was a gap under the door, letting light from the corridor into the room at night, which made it impossible to have complete darkness. - Wellness Area: The wellness area was underwhelming. There was no jacuzzi, only a sauna and a hammam, and the hammam was out of service. The gym locker room lights stopped working after a certain time, and towels were unavailable later in the day. - Misleading Information: A brochure in the room mentioned that phone chargers were available via room service. However, we were told at the reception that these were no longer provided for free and had to be purchased for €20. While the hotel wasn’t bad overall, these recurring small issues added up and left us feeling that the service didn’t meet the expectations for a 4-star establishment. It’s a shame because we did enjoy our stay to some extent, but the lack of attention to detail was disappointing. If I return to Berlin, I won’t rule out staying here again, but I’ll definitely check other options first.
Översätt
Svar från boendet: Dear Lambert,Thank you for taking the time to complete our Guest Satisfaction Survey.Please accept my apologies that your overall experience did not living up to your expectations. I regret that we were unable to meet our high standards during your recent stay.Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward.We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future.Thank you again for choosing to stay with us and for your time in sharing your feedback.Best wishes,Marven Joe FranzusGuest Relations Manager
uulissi
Juniorsvit(nhow)
Bodde på okt. 2024
Affärsresenärer
39 recension
10.0/10
Enastående
Publicerades 21 nov. 2024
Very good stay, hotel was fairly easy to reach, about 10/15 min from subway by foot. Good room, very clean and quiet. Very good breakfast. Gym also has plenty of exercise machines, fairly good for an hotel. Would stay again.
Översätt
Svar från boendet: Dear uulissi,Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey and staying at the nhow Berlin.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best wishes,Marven Joe FranzusGuest Relations Manager
Borissu
Dubbelrum med utsikt över floden(nhow)
Bodde på okt. 2024
Affärsresenärer
8 recension
9.0/10
Utmärkt
Publicerades 29 nov. 2024
Everything did well except the colour tone of the hotel is more toward pinky.
Översätt
Svar från boendet: Dear Borissu,Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey and staying at the nhow Berlin.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best wishes,Marven Joe FranzusGuest Relations Manager
WilsonChung
Dubbelrum(nhow)
Bodde på juli 2023
Affärsresenärer
11 recension
9.0/10
Utmärkt
Publicerades 5 sep. 2023
Service is good, location is acceptable because subway is still close, couple minutes of walking. Quiet room. You just need to know all facilities are in pink color.
Översätt
Svar från boendet: Dear WilsonChung, thank you for sharing your feedback with us. We looking forward to welcome you again as our guest. Kind regards Maria A.Front Office Manager
Gästanvändare
Dubbelrum(nhow)
Bodde på mars 2023
Res med vänner
1 recension
9.5/10
Otroligt
Publicerades 12 apr. 2023
Location is a little far out depending on what sights you wish to see. However, the city has amazing initiatives such as bikes, scooters and mopeds which you can rent for a low price to get around the city. Easy to make an account and start travelling around on either, often they are nearby the hotel. Obviously they have great transportation links like bus, tram and train too. The Warschnauzer StraB is the closest train station to the hotel which is around a 15 minute walk so super convenient, although we found the train maps a little tricky to understand so heavily relied on Google Maps to tell us which trains to use. The service and cleanliness of the hotel is great, we had no issues what so ever. Overall, the towels, bedding, bathroom and bedroom was spotless. Nothing to complain or comment on negatively. We didn’t use room service, the continental breakfast additional option or bar downstairs so unable to comment on those. But staff are very friendly and helpful. Amenities are fab, the fitness centre has a gym which is larger than most hotel gyms, super handy with plenty of variety of machines. Like a downside commercial gym with generic machines. Handy free shampoo, conditioner, hand soaps and shower gel in large containers. Again, this is the only amenities we used so unable to comment on other things. Overall lovely very quirky hotel with lots of charm. Would certainly recommend to others as we are very happy with our stay and would be happy to stay at other Nhows.
Översätt
Svar från boendet: Dear Guest,Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey and staying at the nhow Berlin.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best wishesMarven Joe FranzusGuest Relations Manager
nanng
Dubbelrum(nhow)
Bodde på nov. 2023
Res med vänner
1 recension
10.0/10
Enastående
Publicerades 3 dec. 2023
Everything is top with excellent service and music experience.
Översätt
Svar från boendet: Dear Nanng,Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey and staying at the nhow Berlin.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best wishes,Marven Joe FranzusGuest Relations Manager
Gästanvändare
Dubbelrum(nhow)
Bodde på aug. 2024
Affärsresenärer
9 recension
8.5/10
Mycket bra
Publicerades 24 nov. 2024
very very pink style
Översätt
Svar från boendet: Dear Guest,Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey and staying at the nhow Berlin.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best wishes,Marven Joe FranzusGuest Relations Manager
Gästanvändare
Dubbelrum(nhow)
Bodde på aug. 2022
Par
5 recension
6.0/10
Publicerades 28 sep. 2022
Design is cool, but the service is poor ( Had to ask for shower gel, for example. The hotel itself is a bit shabby.
Översätt
Svar från boendet: Dear GuestThank you for important feedback for your stay with nhow Berlin.Please accept my apologies that your overall experience did not live up to your expectations. I very much regret that we were unable to meet our high standards during your recent stay.Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward.We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future.Thank you again for choosing to stay with us and for your time in sharing your feedback.Best regardsMariusRooms Division Manager
Dubbelrum(nhow)
Bodde på juli 2023
Ensamresenärer
22 recension
10.0/10
Enastående
Publicerades 2 okt. 2023
It was a great place to relax and take some rest
Översätt
Svar från boendet: Dear 유과,I am delighted that you had a memorable stay with us here at nhow Berlin.We are truly grateful for the wonderful feedback you provided about our hotel, your stay, and our team. We are committed to consistently providing a memorable experience for our guests and your feedback and appreciation is the greatest motivation and reward for myself and the team.We are delighted to have had you as our guest and look forward to welcoming you back.Kind regards Maria A.Front Office Manager
MariaSchatzi
Dubbelrum(nhow)
Bodde på mars 2025
Res med vänner
4 recension
10.0/10
Enastående
Publicerades 2 maj 2025
Bereits 2x gebucht . Bin Mega zufrieden . Die Zimmer sehen wunderschön aus und sind praktisch .
Översätt
Svar från boendet: Liebe Maria,vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihre jüngsten Erfahrungen zu unserem nhow Berlin mitzuteilen.Wir freuen uns über Ihr Feedback und sind begeistert zu erfahren, dass Sie Ihren Aufenthalt genossen und wir Ihre Erwartungen erfüllt haben. Ihr Feedback wurde an das Team weitergeleitet, um es weiterhin zu inspirieren und zu motivieren, einen außergewöhnlichen Gästeservice zu bieten.Vielen Dank, dass Sie sich für einen Aufenthalt bei uns entschieden haben. Wir freuen uns darauf, Sie in naher Zukunft wieder bei uns begrüßen zu dürfen.Liebe GrüßeMarven Joe FranzusGuest Relations Manager
Andrea
Rum Premium med flodutsikt(nhow)
Bodde på okt. 2024
Par
1 recension
10.0/10
Enastående
Publicerades 3 nov. 2024
Wir waren jetzt schon zum wiederholten Mal im nhow Hotel und sind jedes Mal begeistert! Die Zimmer sind nicht nur stylisch und modern, sondern bieten auch einen richtig tollen Ausblick auf die Oberbaumbrücke und die Spree – einfach mega! (Muss man allerdings auf kleinen Aufpreis buchen) 🤩 Die Atmosphäre im Hotel ist einzigartig, und der Service lässt keine Wünsche offen. Immer wieder gerne!
Översätt
Svar från boendet: Liebe Andrea,vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihre jüngsten Erfahrungen zu unserem nhow Berlin mitzuteilen.Wir freuen uns über Ihr Feedback und sind begeistert zu erfahren, dass Sie Ihren Aufenthalt genossen und wir Ihre Erwartungen erfüllt haben. Ihr Feedback wurde an das Team weitergeleitet, um es weiterhin zu inspirieren und zu motivieren, einen außergewöhnlichen Gästeservice zu bieten.Vielen Dank, dass Sie sich für einen Aufenthalt bei uns entschieden haben. Wir freuen uns darauf, Sie in naher Zukunft wieder bei uns begrüßen zu dürfen.Liebe GrüßeMarven Joe FranzusGuest Relations Manager
Gästanvändare
Familjerum med utsikt över floden(nhow)
Bodde på nov. 2024
Par
17 recension
9.5/10
Otroligt
Publicerades 26 dec. 2024
Super Lage, kostenloser Parkplatz direkt vor der Tür. Großes geräumiges Zimmer, alles war sehr sauber.
Översätt
Svar från boendet: Lieber Gast,vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihre jüngsten Erfahrungen zu unserem nhow Berlin mitzuteilen.Wir freuen uns über Ihr Feedback und sind begeistert zu erfahren, dass Sie Ihren Aufenthalt genossen und wir Ihre Erwartungen erfüllt haben. Ihr Feedback wurde an das Team weitergeleitet, um es weiterhin zu inspirieren und zu motivieren, einen außergewöhnlichen Gästeservice zu bieten.Vielen Dank, dass Sie sich für einen Aufenthalt bei uns entschieden haben. Wir freuen uns darauf, Sie in naher Zukunft wieder bei uns begrüßen zu dürfen.Liebe GrüßeMarven Joe FranzusGuest Relations Manager
Anonym användare
Dubbelrum(nhow)
Bodde på maj 2024
Ensamresenärer
4 recension
10.0/10
Enastående
Publicerades 11 juni 2024
地理位置離uber arena很近,看演唱會很方便。工作人員態度好,入住的時候普通房型都滿了所以給我免費升級了。房間很大住起來很舒適,有個小冰箱,裏面有飲料和酒,可以自調雞尾酒。浴缸泡澡很舒服。房卡很好看。酒店都是粉粉的其實很適合情侶或者閨蜜(兄弟)來拍照
Översätt
6/7
Svar från boendet: Dear Guest,Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey and staying at the nhow Berlin.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best wishes,Marven Joe FranzusGuest Relations Manager
Linda
Dubbelrum(nhow)
Bodde på juli 2024
Affärsresenärer
6 recension
9.5/10
Otroligt
Publicerades 4 aug. 2024
Hotel bonito e sempre cheio de atividades.
Översätt
Svar från boendet: Dear Linda,Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey and staying at the nhow Berlin.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best wishes,Marven Joe FranzusGuest Relations Manager
Jürgen
Dubbelrum(nhow)
Bodde på okt. 2024
Par
6 recension
7.5/10
Publicerades 4 nov. 2024
Das Hotel ist von der Lage her super. Leider kam in 3 Übernachtungen nicht einmal eine Reinigungskraft. Frische Handtücher haben wir an der Rezeption angefordert. Ansonsten Ist das Personal sehr freundlich. Wir hatten 3 Übernachtungen ohne Frühstück. Auf jeden Fall zu empfehlen!
Översätt
Svar från boendet: Lieber Jürgen,vielen Dank, dass Sie sich die Zeit genommen haben, Ihren vergangenen Aufenthalt bei uns zu bewerten.Wir bedauern sehr zu lesen, dass wir Ihre Erwartungen nicht vollends erfüllen konnten. Seien Sie versichert, dass wir Ihre Anmerkungen mit dem Team besprechen und die entsprechenden Massnahmen einleiten werden, denn konsturktive Kritik nehmen wir sehr ernst, um uns weiterhin verbessern zu können.Nochmals vielen Dank, dass Sie sich für einen Aufenthalt bei uns entschieden haben und dass Sie sich die Zeit genommen haben, uns Ihr Feedback mitzuteilen.Liebe GrüßeMarven Joe FranzusGuest Relations Manager