DoubleTree by Hilton Berlin Ku'damm

The hotel spacious and modern rooms (especially the USB C plugs were great). Especially thumbs up to Samira at the reception for her outstanding hospitality!

Great location and top notch breakfast. Staff is friendly.

Good, clean, modern rooms and friendly staff. Rooms have no amenities like toothpaste, you have to request that, and a half-liter bottle of water is vastly overpriced at 9EUR. Fix that, Hilton.

I often use Hilton on business trips. This is because the service, facilities, and location are excellent. I used DoubleTree By Hilton in Berlin for the first time. The flight time was delayed, so I checked in after midnight. This stay was more regrettable because I used it personally. 1. The problem with the card key in the room I received at check-in, and one card key I received at check-in had errors, so I had to go to the counter several times and get it reissued. 2. Cleaning problem: The food left by the previous guest was left in the refrigerator, and the cleaner came into the room right after the knock around 8 a.m. (I didn't have time to answer it), and I had to work until late, so I went to sleep in the morning, but I couldn't sleep. 3. I came out of the room just after 11 a.m., and returned to the room at 4:30 p.m., but it was not cleaned. I called the counter and asked for a towel because it was not cleaned, and there was no water provided as a service, so I called the counter again and tried to request it. However, when the counter staff answered the second call, they hung up before I was finished. 4. Last schedule (check-out) Around 8 o'clock, the cleaning staff came back into the room the same way, and I couldn't stand the situation anymore, so I went straight to the counter under check-out. There were 3 employees at the counter when we were checking out, and I asked one of them to proceed with the check-out, but after delaying each other, one of them proceeded with the check-out. (I don't know if they were busy in the morning, but the gestures that seemed to put off each other's work in front of the guests didn't look good.) I have never complained while using the Hilton. I spent many schedules and business trips at the Hilton in Spain, Italy, Germany, the Czech Republic, Hungary, Poland, the United Kingdom, France, Korea, and Japan. However, I will no longer use the Dobletree by Hilton in Berlin. I have to use it because of my personal schedule and business trip, but when my business trip to Berlin is scheduled again, I will use another hotel. I wonder if there are any differences in hotel service between business and personal visits. If there are these service rules, I will make a reservation through the company next time. One thing that impressed me was that the staff in charge of the Concierge at the main gate was really kind, and it was really impressive that they were busy but responded leisurely.

Hilton 設施好。地點在選帝侯大街，是購物，搭車的方便之選。 有健身及Sauna 設施。早餐不錯，雖然算不上很豐富，但也足夠。我最喜歡他們可以自己揀選不同的茶葉，有茶隔，很不錯。

"Mein Aufenthalt im DoubleTree by Hilton Hotel Berlin war fantastisch. Von der ersten Minute an fühlte ich mich in diesem Hotel rundum wohl und willkommen. Der Empfang an der Rezeption war außerordentlich freundlich und der Check-in verlief reibungslos. Mein Zimmer war sehr geräumig, modern und stilvoll eingerichtet. Es war makellos sauber und verfügte über alle Annehmlichkeiten, die man sich wünschen kann - vom bequemen Bett über den Flachbild-TV bis hin zur Nespresso-Maschine. Der Blick aus dem Fenster auf die umliegende Umgebung war wunderbar. Das Badezimmer war ebenfalls tiptop in Schuss und mit hochwertigen Pflegeprodukten ausgestattet. Ich habe fantastisch geschlafen und mich rundum wohl gefühlt. Das Frühstücksbuffet im hauseigenen Restaurant ließ keine Wünsche offen. Die Auswahl an leckeren und hochwertigen Speisen war riesig - vom Rührei über frische Brötchen bis hin zu Obst, Säften und Müsli. Das Personal war überaus freundlich und aufmerksam. Die Lage des Hotels ist ebenfalls hervorragend. Es befindet sich in unmittelbarer Nähe zum Kurfürstendamm mit seinen zahlreichen Geschäften, Restaurants und Sehenswürdigkeiten. Auch die Anbindung an den öffentlichen Nahverkehr ist erstklassig. Insgesamt kann ich das DoubleTree by Hilton Hotel Berlin wärmstens empfehlen. Ich hatte einen wunderbaren Aufenthalt und werde definitiv wiederkommen."