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Verifierade recensioner
Läge och interiör4.1
Bekvämligheter4.1
Service4.0
Renlighet4.0
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Alla recensioner(48)
Positiva recensioner(39)
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Vanessa
Bekväm studio
Bodde på maj 2023
Familj
1 recension
5.0/5
Enastående
Publicerades 8 maj 2023
Mycket trevlig service, men rummen var mindre än förväntat eftersom rumsnamnen på Trip.com inte är desamma som hotellet använder på deras hemsida.
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Anonym användare
Premium Studio
Bodde på nov. 2022
Par
2 recension
5.0/5
Enastående
Publicerades 2 dec. 2022
Vi bodde i en premiumstudio och det var precis vad vi ville ha! Rummet var ganska stort med separation mellan varje "rum", det fanns alla bekvämligheter i rummet vi behövde - kylskåp, hårtork, fullängdsspegel, sminkspegel.
Rummet har en balkong, det finns inte mycket utsikt men skulle vara trevligt på sommaren.
Hotellets lobby är vacker på nedervåningen, personalen är vänlig och du kan lämna bagage. 5 min promenad till tunnelbanestationen så bra läge
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Gästanvändare
Bekväm studio
Bodde på maj 2022
Par
1 recension
4.5/5
Utmärkt
Publicerades 30 maj 2022
Vi anlände från centralstationen med tunnelbana. Inga problem. Hotellet ligger lite gömt på en sidogata. Det finns ett dagis intill - väldigt snyggt designat, utsikten från balkongen över bostadshusen mitt emot är intressant (det finns ett stort grönområde emellan). Själva anläggningen verkar lite dyster vid första anblicken. Hon är inte. Allt är vänligt, rent och underbart lämpligt för en semester i Berlin. Eftersom det är mycket centralt beläget, erbjuder det fortfarande den nödvändiga lugnet och tystnaden som alla förmodligen skulle njuta av efter en lång dag i turbulenta Berlin. Så gärna igen. Även om jag hade lite svårigheter med den konstiga kaffemaskinen (Nespresso). Jag hade föredragit en enkel! Tja, det är väl på grund av ålder?
Went for a friends birthday trip for 4 days. Our room was on 7th floor which was fine, the room is very compact, the bathroom could do with some hooks/towel rail as nowhere to hang used towels also could do with shelf in the shower as there is nowhere to put your shampoos etc all in all the room was clean. There is a very narrow balcony which is very unkempt with weeds and we even had a wasp nest under the door outside, we couldn’t open the door in case they came in we were able to open the window slightly, I complained about this next morning, they said there was no availability in our category but could offer another room for extra 30€ which I declined as this was not our fault and also was a health & safety issue, if I had a child with me I would’ve been appalled at & demanded room change. My opinion customer service not good. Breakfast, continental and some hot dishes which is fine something for everyone. The hotel is in a residential area, quite a bit of walking to anywhere, the metro is very good & easy to get around. Lots of varied restaurants & bars. All in all a good trip but probably stay a bit nearer centre if I was to go again. Lots to see & do, and the weather was fantastic.
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Gästanvändare
Bodde på sep. 2024
Annat
1.0/5
Publicerades 6 sep. 2024
This is not a hotel. Its a collection of rooms in a building that is not a hotel (according to *******). See the problem is that since every room has a balcony, they don't have to have air conditioning. I arrived at 9pm on sep 4th after it was 34 degrees and the room was so hot, I had to try to sleep with all doors and windows open. This meant that I could not get to sleep it was so hot and woken up at 730am by the noise of lawn mower outside. After I spoke to manager onsite, I was told that there is no possibility of refund for any nights I didn't stay. It was so hot I left to stay at a different hotel and lost £400 on 3 nights. What a disaster this place is. Please avoid at all cost. The room itself was tired and dirty. The bed is as hard as a floor. Horrible place
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Gästanvändare
Bodde på sep. 2024
Ensamresenärer
5.0/5
Enastående
Publicerades 3 sep. 2024
Easy check very helpful staff, great location for all connections around the city. The receptionist who checked me in couldn’t have been more helpful and personable during my stay a very big thank you to her for arranging an earlier check in to my room at a very reasonable rate
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Gästanvändare
Bodde på aug. 2024
Par
3.0/5
Publicerades 30 aug. 2024
Location is ok, 7 min walk to U Bahn and 3/4 min to bus. Room is alright, nothing more, no frills. No aircon and it was 27-30 degree plus. Furniture is basic and has dents and marks. Bottle of water, 0.5l on arrival but no replacement daily. Says tea/coffee making facilities but there is a coffee machine, no kettle. No tea bags or milk pods but you do get 2 coffee pods as a welcome. Satellite TV advertised but no English speaking channels - not a big deal but still misrepresented. Our room was at the back which is quiet but view is of an office courtyard and balcony never saw the sun. Bed is fine but pillows super soft. Stay was fine but these things for me make the difference to good/excellent.
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Gästanvändare
Bodde på aug. 2024
Familj
1.0/5
Publicerades 7 aug. 2024
So the apartments themselves are fine, and the staff are great - BUT be aware their cancellation policy is 90% ! Our flight was cancelled by Ryan Air, and we asked to cancel, no duty managers available and Expedier were not very helpful, took 3 calls to them to get a response. The response finally came Mondrian sticking to their policy 90% of the fee if you cancel or amend dates. Reason being I think is they are only 50% full at the moment looking at the amount of balconies not in use.
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Gästanvändare
Bodde på maj 2024
Annat
2.0/5
Publicerades 29 maj 2024
Don't stay here. The rooms look nothing like in their online pictures -- significantly smaller and less comfortable (also a smaller TV, if such things matter to you). When I asked the front desk about the discrepancy, I was told it was my own fault for trusting the pictures posted the hotel shared on the web (I was apparently the second person who had raised this issue that day, but the staff did not feel responsible). The service was rude and almost hostile. Positives: Location is convenient, and the rooms are rather quiet. Other negatives: Cleaning is inadequate (I stepped on a previous guest's piece of plastic in the bathroom), and they will not give late check out (even 30 minutes).
Översätt
Gästanvändare
Bodde på apr. 2024
Par
4.0/5
Mycket bra
Publicerades 24 apr. 2024
Location was excellent and easy to find. Staff were also very friendly and helpful. The room was clean, had all the essentials required to make your stay comfortable. Only slight downside was that the room was pretty small (we stayed a week) and despite having a bar, this was closed the full week which was disappointing.
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Helenbaobaozhu
Bodde på dec. 2023
Familj
2.0/5
Publicerades 17 dec. 2023
Basic apartment. Not anything more. Cleaning is average and far from perfect. Bar service is a joke. Don’t rely on bar for night cap. They say 11.30 quote but during our stay we tried to get a drink at 21.30 and the bar had closed for the night. Very disappointed especially when we pre asked the apartment of the bar times. Mondrian Suites is quite away from city centre not close as it makes out. 30 euros by taxi. Look at previous reviews. Not the best place , such a shame.